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Fixed Operations Manager Jobs in Chicago, IL (NOW HIRING)

Fortive

Operations Manager

Glenwood, IL

Provide input on capital, fixed, and variable budgets, with comprehensive variance reporting ... Minimum 5 years of progressive operations and cross-functional management experience. * Strong ...

Fortive

Operations Manager

Glenwood, IL · On-site

Provide input on capital, fixed, and variable budgets, with comprehensive variance reporting ... Minimum 5 years of progressive operations and cross-functional management experience. * Strong ...

Schindler Group

Service Operations Manager

Chicago, IL · On-site

$127K - $158K/yr

... other fixed assets including parts inventory, company tools and vehicles for the most cost ... for managing operational budget via appropriate asset management measures and proper billing ...

IntelliSource

Senior Operations Manager

Matteson, IL · On-site

$100K - $120K/yr

ABOUT THE ROLE IntelliSource is seeking a results-driven Senior Operations Manager to own all back-half operations at a fulfillment and distribution center on a fixed-term contract engagement.

Sutton Ford

Service to Sales Manager

Matteson, IL

Build strong relationships with Service Advisors and Fixed Operations leadership. * Track program performance and customer retention metrics. Qualifications * Automotive sales, sales management ...

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All JobsFixed Operations JobsFixed Operations Manager JobsFixed Operations Manager Jobs in Chicago, IL

Fixed Operations Manager information

See Chicago, IL salary details

$32K

$65.4K

$122.2K

How much do fixed operations manager jobs pay per year?

As of Jul 31, 2026, the average yearly pay for fixed operations manager in Chicago, IL is $65,421.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $79,900.00 per year, depending on experience, location, and employer.

What is the difference between Fixed Operations Manager vs Service Director?

AspectFixed Operations ManagerService Director
CredentialsExperience in automotive service, certifications like ASE or OEM-specific trainingSimilar certifications, often with additional leadership or business management credentials
Work EnvironmentOversees service, parts, and repair departments within a dealershipLeads the entire service department, focusing on operations, customer satisfaction, and profitability
Industry UsageCommonly used in automotive dealerships and repair shopsPrimarily used in larger dealerships or automotive groups with broader responsibilities

The Fixed Operations Manager and Service Director roles share similar credentials and work environments, both focusing on automotive service operations. However, the Service Director typically has a broader scope, overseeing the entire service department's strategic and operational aspects, especially in larger dealerships. The Fixed Operations Manager often handles day-to-day management, making these roles distinct yet closely related in the automotive industry.

How does a Fixed Operations Manager typically collaborate with other departments within a dealership?

A Fixed Operations Manager works closely with the service, parts, and sometimes body shop departments to ensure smooth workflows and consistent customer satisfaction. They often coordinate with the sales department to align service promotions or resolve customer concerns that span multiple areas. Regular meetings and clear communication with department heads are common, facilitating unified goals and addressing operational challenges. This collaborative approach helps maximize efficiency, drive profitability, and support overall dealership success.

What is a Fixed Operations Manager?

A Fixed Operations Manager oversees the service, parts, and sometimes the body shop departments in an automotive dealership. Their primary responsibilities include managing daily operations, ensuring high customer satisfaction, increasing profitability, and maintaining efficient workflow in these departments. They work closely with service advisors, technicians, and parts staff to coordinate repairs, maintenance, and parts sales. Effective Fixed Operations Managers also focus on staff training, process improvement, and meeting performance targets for the dealership.

What is the highest paid position at a car dealership?

The highest paid position at a car dealership is typically the General Manager or Dealer Principal, who oversees all operations and profits. These roles often have the highest compensation, including salary, bonuses, and profit sharing, due to their responsibility for the dealership's success.

What are the key skills and qualifications needed to thrive as a Fixed Operations Manager, and why are they important?

To thrive as a Fixed Operations Manager, you need a solid background in automotive service operations, inventory management, and customer service, typically supported by experience in dealership environments and sometimes a degree in business or automotive management. Familiarity with dealership management systems (DMS), repair order software, and manufacturer certification programs is highly valuable. Leadership, problem-solving, and strong communication skills help motivate teams and ensure customer satisfaction. These skills are essential for optimizing service department efficiency, driving revenue growth, and maintaining high customer loyalty in a competitive market.

Is operations manager a high position?

An operations manager is generally considered a mid- to senior-level management role responsible for overseeing daily business activities, implementing policies, and improving efficiency. The position often requires leadership skills, experience, and sometimes certifications, and it can lead to higher executive roles such as director or vice president.

What does a fixed operations manager do?

A fixed operations manager oversees the service, parts, and collision repair departments of an automotive dealership. They coordinate staff, manage budgets, ensure customer satisfaction, and optimize operational efficiency using tools like dealership management systems. Strong leadership, communication skills, and industry knowledge are essential for success in this role.

Is ops manager higher than GM?

In the context of a Fixed Operations Manager, this role typically reports to a General Manager (GM) and focuses on overseeing service, parts, and collision repair departments. The GM holds a broader leadership position responsible for overall dealership or business operations, making the GM generally higher in hierarchy than the Fixed Operations Manager.
What are popular job titles related to Fixed Operations Manager jobs in Chicago, IL? For Fixed Operations Manager jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Fixed Operations Manager jobs in Chicago, IL look for? The top searched job categories for Fixed Operations Manager jobs in Chicago, IL are:
Fixed Operations Manager jobs near you
Infographic showing various Fixed Operations Manager job openings in Chicago, IL as of July 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $65,421 per year, or $31.5 per hour.

Fixed Operations Director- Regional

Napleton Corporate

Oak Lawn, IL

$175K - $250K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

The Ed Napleton Automotive Group is looking for our next Regional Fixed Operations Director based in Oak Lawn, Illinois (South Chicago suburban area.) This is an exciting opportunity in a growing, fast-paced industry.

The Regional Fixed Operations Director is responsible for overseeing all Service and Parts departments at Napleton’s area dealerships.  The Regional Fixed Operations Director is responsible The Ed Napleton Automotive Group is looking for our next Regional Fixed Operations Director based in Oak Lawn, Illinois (South Chicago suburban area.) This is an exciting opportunity in a growing, fast-paced industry.

The Regional Fixed Operations Director is responsible for overseeing all Service and Parts departments at Napleton’s area dealerships.  The Regional Fixed Operations Director is responsible for the effective operation of all service & parts departments within the assigned Market.  The primary focus of the role is to ensure business growth and improve customer and associate experience. The RFOD is accountable for financial performance, customer satisfaction, marketing, manufacturer relations, staffing, and overall coordination of the service and parts activities within the region

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive group in the country, providing incredible growth opportunity.

What We Offer:

  • Pay range of $175,000-$250,000 per year- this includes incentive-based pay, so your skill and effort determine your income.
  • Family Owned and Operated – 90+ years in business!
  • Medical, Dental, Vision and 401K
  • For additional benefit information please go to: NapletonCorpFlorida.MyBenefitsLibrary.com
  • PTO
  • Discounts on products, services, and vehicles
  • Fantastic Growth Opportunities

Job Responsibilities:

  • Provide quantitative/qualitative analysis of service & parts operations performance (financial, CSI, warranty trends, inventory performance, facility utilization).
  • Direct specific actions/accountability to address any out-of-line conditions or to capitalize on opportunities by priority.
  • Assist Service and Parts Managers & GM’s in development of and follow-up on “results oriented” business unit action plans.
  • Champion Napleton’s initiatives within the region (assess, train, implement, certify, etc.,).
  • Business unit interaction through in-store visits, telephone, and written correspondences.
  • Involvement in and coordination of collective marketing efforts.
  • Monitor morale & advise leadership of the region on appropriate courses of action.
  • Develop succession plan within the region for continuous service & parts operations development.
  • Oversight of the collective recruiting, selection, and staffing of store fixed operations in the region.
  • Recruit, develop, and inspire high performing teams.
  • Evaluate and coordinate training initiatives / recognition and team building.
  • Participate in the annual budget preparation and validation with quantifiable data and initiatives.
  • Compliance and reporting of any activity that would expose the corporation to avoidable risk.
  • Effective leadership of assigned staff / coordinate external resources.

Job Requirements:

  • High School Diploma or equivalent and valid Driver’s License
  • 5+ year of Automotive Dealership Service and Parts Leadership (High Volume Dealership and/or Multi Unit)
  • Strong attention to detail
  • Ability to train and mentor
  • Prior managerial accounting & P/L responsibility.
  • Strong Leadership and organizational skills
  • Strong communication skills

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

Fixed Operations Director, Automotive Service Director,

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