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Fixed Operations Manager Jobs in Chicago, IL (NOW HIRING)

Elmhurst Ford

BDC manager

Bensenville, IL · On-site

The ideal candidate understands dealership fixed operations, is highly comfortable with outbound customer contact, can manage a team through measurable KPIs, and understands that a successful BDC ...

Elmhurst Ford

Service BDC Manager

Bensenville, IL · On-site

The ideal candidate understands dealership fixed operations, is highly comfortable with outbound customer contact, can manage a team through measurable KPIs, and understands that a successful BDC ...

Elmhurst Ford

Service BDC Manager

Bensenville, IL · On-site

The ideal candidate understands dealership fixed operations, is highly comfortable with outbound customer contact, can manage a team through measurable KPIs, and understands that a successful BDC ...

Elmhurst Ford

Service BDC Manager

Bensenville, IL · On-site

The ideal candidate understands dealership fixed operations, is highly comfortable with outbound customer contact, can manage a team through measurable KPIs, and understands that a successful BDC ...

Energy CX

Revenue Operations Manager

Chicago, IL · On-site

$130K - $170K/yr

Revenue Operations Manager About this Job Energy CX is hiring a Revenue Operations Manager to build ... Systems thinker who fixes root causes upstream rather than symptoms downstream, with a strong bias ...

Energy CX

Revenue Operations Manager

Chicago, IL · On-site

$130K - $170K/yr

Revenue Operations Manager About this Job Energy CX is hiring a Revenue Operations Manager to build ... Systems thinker who fixes root causes upstream rather than symptoms downstream, with a strong bias ...

MarketSource

Field Service Consultant

Chicago, IL

Provide technical assistance and fixed operations consultation to our dealer service personnel ... Manage STAR escalations- high buyback risk vehicles as identified in SalesForce Provide in ...

Schindler Elevator Corporation

Build and recommend an operational budget and manage expenditures within approved specifications for time and materials and other fixed assets including parts inventory, company tools, and vehicles ...

Sutton Ford

Service to Sales Manager

Matteson, IL · On-site

Build strong relationships with Service Advisors and Fixed Operations leadership. * Track program performance and customer retention metrics. Qualifications * Automotive sales, sales management ...

MarketSource

Field Service Consultant

Chicago, IL

Essential Job Functions: · Provide technical assistance and fixed operations consultation to our ... Manage STAR escalations- high buyback risk vehicles as identified in SalesForce · Provide in ...

MarketSource

Field Service Consultant

Chicago, IL · On-site

$83K - $87K/yr

Essential Job Functions: • Provide technical assistance and fixed operations consultation to our ... Manage STAR escalations- high buyback risk vehicles as identified in SalesForce • Provide in ...

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All JobsFixed Operations JobsFixed Operations Manager JobsFixed Operations Manager Jobs in Chicago, IL

Fixed Operations Manager information

See Chicago, IL salary details

$31.9K

$65.4K

$122.1K

How much do fixed operations manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for fixed operations manager in Chicago, IL is $65,369.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $79,800.00 per year, depending on experience, location, and employer.

What is a fixed operations manager?

A Fixed Operations Manager oversees the service, parts, and sometimes the body shop departments in an automotive dealership. Their primary responsibilities include managing daily operations, ensuring high customer satisfaction, increasing profitability, and maintaining efficient workflow in these departments. They work closely with service advisors, technicians, and parts staff to coordinate repairs, maintenance, and parts sales. Effective Fixed Operations Managers also focus on staff training, process improvement, and meeting performance targets for the dealership.

How does a fixed operations manager typically collaborate with other departments within a dealership?

A Fixed Operations Manager works closely with the service, parts, and sometimes body shop departments to ensure smooth workflows and consistent customer satisfaction. They often coordinate with the sales department to align service promotions or resolve customer concerns that span multiple areas. Regular meetings and clear communication with department heads are common, facilitating unified goals and addressing operational challenges. This collaborative approach helps maximize efficiency, drive profitability, and support overall dealership success.

What are the key skills and qualifications needed to thrive as a fixed operations manager, and why are they important?

To thrive as a Fixed Operations Manager, you need a solid background in automotive service operations, inventory management, and customer service, typically supported by experience in dealership environments and sometimes a degree in business or automotive management. Familiarity with dealership management systems (DMS), repair order software, and manufacturer certification programs is highly valuable. Leadership, problem-solving, and strong communication skills help motivate teams and ensure customer satisfaction. These skills are essential for optimizing service department efficiency, driving revenue growth, and maintaining high customer loyalty in a competitive market.

What is the difference between Fixed Operations Manager vs Service Director?

AspectFixed Operations ManagerService Director
CredentialsExperience in automotive service, certifications like ASE or OEM-specific trainingSimilar certifications, often with additional leadership or business management credentials
Work EnvironmentOversees service, parts, and repair departments within a dealershipLeads the entire service department, focusing on operations, customer satisfaction, and profitability
Industry UsageCommonly used in automotive dealerships and repair shopsPrimarily used in larger dealerships or automotive groups with broader responsibilities

The Fixed Operations Manager and Service Director roles share similar credentials and work environments, both focusing on automotive service operations. However, the Service Director typically has a broader scope, overseeing the entire service department's strategic and operational aspects, especially in larger dealerships. The Fixed Operations Manager often handles day-to-day management, making these roles distinct yet closely related in the automotive industry.

What are popular job titles related to Fixed Operations Manager jobs in Chicago, IL?

For Fixed Operations Manager jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Fixed Operations Manager jobs in Chicago, IL look for?

The top searched job categories for Fixed Operations Manager jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Fixed Operations Manager jobs?

Cities near Chicago, IL with the most Fixed Operations Manager job openings:

Fixed Operations Manager jobs near you
Infographic showing various Fixed Operations Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $65,421 per year, or $31.5 per hour.

Commercial Truck Fixed Operations Coach

Chicago, IL • On-site

Chris Collins, Inc.
Business Schools and Computer and Management Training • 11 - 50 employees
Learn more about Chris Collins, Inc.external

Full-time

Re-posted 24 days ago

Job description

Ready to Break Free from the Grind of the Dealership World?

You’ve built a top-performing service department.

 You know how to drive NPS/CSI, Profitability  and building a team.
But now you’re asking… “What’s next?”

If you’ve ever dreamed of taking your talent nationwide—helping other service managers and advisors reach the heights you’ve already achieved—this is your shot!

We’re Chris Collins Inc., the force behind the Service Drive Revolution, and we’re looking for elite service professionals to join our team of traveling performance coaches.

 What You'll Do

As a Commercial Truck Fixed Operations Coach, you’ll partner with owners, general managers, parts and service leadership, and front-line staff to:

  • Audit operations and identify profit leaks

  • Train advisors in real-world selling strategies

  • Coach managers in leadership, accountability, KPI mastery, and execution

  • Help teams transform not just numbers—but culture

You’ll be on-site with dealerships across the US and Canada, delivering hands-on coaching and tactical implementation. It’s not consulting from a PowerPoint—it’s in-the-trenches transformation.  Note: There is a component of coaching that is a virtual coaching plus you’ll work shoulder-to-shoulder with dealerships in person.

 This Role Is Not for Everyone.

Before you apply, understand this:

You will travel— up to 3 weeks per month

You must thrive in unfamiliar environments 

You must be a self-starter who can command a room, earn trust, and drive change fast

You cannot rely on theory—you must bring real-world, documented service management success

No prior coaching experience needed—just a strong track record and a willingness to coach

 You Might Be a Fit If You Have:
  • 5+ years of being a high-performing Service Manager or Fixed Ops Director in heavy/commercial truck operations.
  • A proven track record driving customer satisfaction (NPS/CSI), profitability, and developing high-functioning teams.
  • A self-starter who thrives in varied dealership environments—adept at earning trust and commanding attention.
  • Passionate about teaching and mentoring: you’ve mastered the real-world systems under pressure.
  • Excellent communication skills; comfortable leading training sessions and working with all personalities.
  • Available and eager for frequent travel (up to 3 weeks per month U.S. & Canada).
  • Bonus if you have public speaking or training experience, multi-rooftop leadership, and a hands-on mindset for fixing broken processes.
 Why Join Our Team & Thrive With Us?

We’re not just building better parts & service departments—we’re building a movement.

Our coaches enjoy:

  • Partnering with a respected leader in automotive coaching and fixed ops growth

  • Receive training in our proprietary service systems and tools

  • Collaborate with a team of high performers who value autonomy, integrity, and results

  • Make a tangible difference in the lives of customers and fixed operation professionals, and drive profitability of dealerships

Bonus Points If You Have:

  • Public speaking or training experience

  • Experience managing multiple locations or large-volume stores

  • A “roll-up-your-sleeves” attitude with a passion for fixing broken processes

 Ready to Make a Bigger Impact?

If you’re tired of the grind and ready to coach the next generation of parts and service leaders, apply today. Be part of something bigger—the Service Drive Revolution.

Apply now and become part of the Service Drive Revolution.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.