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Fixed Operations Manager Jobs in Chicago, IL (NOW HIRING)

Build strong relationships with Service Advisors and Fixed Operations leadership. * Track program performance and customer retention metrics. Qualifications * Automotive sales, sales management ...

Build strong relationships with Service Advisors and Fixed Operations leadership. * Track program performance and customer retention metrics. Qualifications * Automotive sales, sales management ...

Provide fixed income portfolio management expertise while participating in investment strategy and client meetings, sales and marketing efforts and the resolution of escalated client and operational ...

Provide fixed income portfolio management expertise while participating in investment strategy and client meetings, sales and marketing efforts and the resolution of escalated client and operational ...

... Fixed Operations. This role drives the performance of the store by attracting, developing, and ... Managing the negotiation and financing processes with Sales Associates ensuring that customers ...

Automotive Sales Manager

Aurora, IL ยท On-site

$125K - $175K/yr

... Fixed Operations. This role drives the performance of the store by attracting, developing, and ... Managing the negotiation and financing processes with Sales Associates ensuring that customers ...

Automotive Sales Manager

Aurora, IL ยท On-site

$125K - $175K/yr

... Fixed Operations. This role drives the performance of the store by attracting, developing, and ... Managing the negotiation and financing processes with Sales Associates ensuring that customers ...

... Fixed Operations. This role drives the performance of the store by attracting, developing, and ... Managing the negotiation and financing processes with Sales Associates ensuring that customers ...

Automotive Sales Manager

Aurora, IL ยท On-site

$125K - $175K/yr

... Fixed Operations. This role drives the performance of the store by attracting, developing, and ... Managing the negotiation and financing processes with Sales Associates ensuring that customers ...

Showing results 21-40

Fixed Operations Manager information

See Chicago, IL salary details

$31.9K

$65.4K

$122.1K

How much do fixed operations manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for fixed operations manager in Chicago, IL is $65,369.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $79,800.00 per year, depending on experience, location, and employer.

What is a fixed operations manager?

A Fixed Operations Manager oversees the service, parts, and sometimes the body shop departments in an automotive dealership. Their primary responsibilities include managing daily operations, ensuring high customer satisfaction, increasing profitability, and maintaining efficient workflow in these departments. They work closely with service advisors, technicians, and parts staff to coordinate repairs, maintenance, and parts sales. Effective Fixed Operations Managers also focus on staff training, process improvement, and meeting performance targets for the dealership.

How does a fixed operations manager typically collaborate with other departments within a dealership?

A Fixed Operations Manager works closely with the service, parts, and sometimes body shop departments to ensure smooth workflows and consistent customer satisfaction. They often coordinate with the sales department to align service promotions or resolve customer concerns that span multiple areas. Regular meetings and clear communication with department heads are common, facilitating unified goals and addressing operational challenges. This collaborative approach helps maximize efficiency, drive profitability, and support overall dealership success.

What are the key skills and qualifications needed to thrive as a fixed operations manager, and why are they important?

To thrive as a Fixed Operations Manager, you need a solid background in automotive service operations, inventory management, and customer service, typically supported by experience in dealership environments and sometimes a degree in business or automotive management. Familiarity with dealership management systems (DMS), repair order software, and manufacturer certification programs is highly valuable. Leadership, problem-solving, and strong communication skills help motivate teams and ensure customer satisfaction. These skills are essential for optimizing service department efficiency, driving revenue growth, and maintaining high customer loyalty in a competitive market.

What is the difference between Fixed Operations Manager vs Service Director?

AspectFixed Operations ManagerService Director
CredentialsExperience in automotive service, certifications like ASE or OEM-specific trainingSimilar certifications, often with additional leadership or business management credentials
Work EnvironmentOversees service, parts, and repair departments within a dealershipLeads the entire service department, focusing on operations, customer satisfaction, and profitability
Industry UsageCommonly used in automotive dealerships and repair shopsPrimarily used in larger dealerships or automotive groups with broader responsibilities

The Fixed Operations Manager and Service Director roles share similar credentials and work environments, both focusing on automotive service operations. However, the Service Director typically has a broader scope, overseeing the entire service department's strategic and operational aspects, especially in larger dealerships. The Fixed Operations Manager often handles day-to-day management, making these roles distinct yet closely related in the automotive industry.

What are popular job titles related to Fixed Operations Manager jobs in Chicago, IL?

For Fixed Operations Manager jobs in Chicago, IL, the most frequently searched job titles are:

What cities near Chicago, IL are hiring for Fixed Operations Manager jobs?

Cities near Chicago, IL with the most Fixed Operations Manager job openings:

Infographic showing various Fixed Operations Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $65,421 per year, or $31.5 per hour.

Service to Sales Manager

Matteson, IL โ€ข On-site

Sutton Ford
51 - 200 employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 1 hour ago


Job description

Sutton Ford is seeking an experienced automotive professional to lead our Service-to-Sales Program. This role focuses on identifying upgrade opportunities from our high-volume service department by leveraging Mastermind, DriveCentric, and vAuto. If you understand equity, trade values, customer retention, and dealership operations, this is an opportunity to build a six-figure career with one of the Midwest's premier Ford dealerships.

Responsibilities
  • Lead Sutton Ford's Service-to-Sales / Vehicle Exchange Program.
  • Engage service customers regarding vehicle upgrade, lease maturity, warranty expiration, and replacement opportunities.
  • Use Mastermind to identify equity-mining and acquisition opportunities.
  • Manage customer communication and follow-up in DriveCentric (CRM).
  • Complete preliminary vehicle appraisals utilizing vAuto and partner with the Used Vehicle Manager on final valuations.
  • Coordinate with Sales, Service, and Finance to deliver a seamless customer experience.
  • Generate appointments, test drives, showroom traffic, and vehicle purchases.
  • Build strong relationships with Service Advisors and Fixed Operations leadership.
  • Track program performance and customer retention metrics.
Qualifications
  • Automotive sales, sales management, finance, vehicle exchange, or service-to-sales experience.
  • Strong understanding of trade values, financing, and dealership operations.
  • Experience with Mastermind, DriveCentric, vAuto, or similar dealership systems preferred.
  • Excellent communication and relationship-building skills.
  • Self-motivated with a proven record of delivering results.
  • Valid driver's license.
Benefits:
  • Flexible working hours.
  • Health, Dental, Vision, Life & AD&D insurances and Supplemental Insurances.
  • 401(k).
  • Paid Leave.
Why Sutton Ford?
  • High-volume service department providing daily opportunities
  • Family-owned dealership with an outstanding reputation
  • Top-ranked Ford commercial and fleet operation
  • Professional development and advancement opportunities
  • Competitive benefits and unlimited earning potential

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.