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Fixed Operations Manager Jobs in Alabama (NOW HIRING)

Tanger

Operations Director - Foley

Foley, AL · On-site

Forecast property expenses, manage capital projects, prepare operational reports, assist with ... Actively participate and maximize in profit center performance related to Short Term Leasing, Fixed ...

Tanger

Operations Director - Foley

Foley, AL · On-site

Forecast property expenses, manage capital projects, prepare operational reports, assist with ... Actively participate and maximize in profit center performance related to Short Term Leasing, Fixed ...

Blue Origin

Recruiting Coordinator (Fixed-Term)

Huntsville, AL · On-site

$19.75 - $26.25/hr

This is a 6-month fixed-term position, with full eligibility for Blue Origin benefits. This role is ... Hiring Managers for all operational steps of the recruiting process including: * Coordinate ...

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All JobsFixed Operations JobsFixed Operations Manager JobsFixed Operations Manager Jobs in Alabama

Fixed Operations Manager information

See Alabama salary details

$28.1K

$57.5K

$107.4K

How much do fixed operations manager jobs pay per year?

As of Jul 20, 2026, the average yearly pay for fixed operations manager in Alabama is $57,516.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $70,200.00 per year, depending on experience, location, and employer.

What is the difference between Fixed Operations Manager vs Service Director?

AspectFixed Operations ManagerService Director
CredentialsExperience in automotive service, certifications like ASE or OEM-specific trainingSimilar certifications, often with additional leadership or business management credentials
Work EnvironmentOversees service, parts, and repair departments within a dealershipLeads the entire service department, focusing on operations, customer satisfaction, and profitability
Industry UsageCommonly used in automotive dealerships and repair shopsPrimarily used in larger dealerships or automotive groups with broader responsibilities

The Fixed Operations Manager and Service Director roles share similar credentials and work environments, both focusing on automotive service operations. However, the Service Director typically has a broader scope, overseeing the entire service department's strategic and operational aspects, especially in larger dealerships. The Fixed Operations Manager often handles day-to-day management, making these roles distinct yet closely related in the automotive industry.

How does a Fixed Operations Manager typically collaborate with other departments within a dealership?

A Fixed Operations Manager works closely with the service, parts, and sometimes body shop departments to ensure smooth workflows and consistent customer satisfaction. They often coordinate with the sales department to align service promotions or resolve customer concerns that span multiple areas. Regular meetings and clear communication with department heads are common, facilitating unified goals and addressing operational challenges. This collaborative approach helps maximize efficiency, drive profitability, and support overall dealership success.

What is a Fixed Operations Manager?

A Fixed Operations Manager oversees the service, parts, and sometimes the body shop departments in an automotive dealership. Their primary responsibilities include managing daily operations, ensuring high customer satisfaction, increasing profitability, and maintaining efficient workflow in these departments. They work closely with service advisors, technicians, and parts staff to coordinate repairs, maintenance, and parts sales. Effective Fixed Operations Managers also focus on staff training, process improvement, and meeting performance targets for the dealership.

What is the highest paid position at a car dealership?

The highest paid position at a car dealership is typically the General Manager or Dealer Principal, who oversees all operations and profits. These roles often have the highest compensation, including salary, bonuses, and profit sharing, due to their responsibility for the dealership's success.

What are the key skills and qualifications needed to thrive as a Fixed Operations Manager, and why are they important?

To thrive as a Fixed Operations Manager, you need a solid background in automotive service operations, inventory management, and customer service, typically supported by experience in dealership environments and sometimes a degree in business or automotive management. Familiarity with dealership management systems (DMS), repair order software, and manufacturer certification programs is highly valuable. Leadership, problem-solving, and strong communication skills help motivate teams and ensure customer satisfaction. These skills are essential for optimizing service department efficiency, driving revenue growth, and maintaining high customer loyalty in a competitive market.

Is operations manager a high position?

An operations manager is generally considered a mid- to senior-level management role responsible for overseeing daily business activities, implementing policies, and improving efficiency. The position often requires leadership skills, experience, and sometimes certifications, and it can lead to higher executive roles such as director or vice president.

What does a fixed operations manager do?

A fixed operations manager oversees the service, parts, and collision repair departments of an automotive dealership. They coordinate staff, manage budgets, ensure customer satisfaction, and optimize operational efficiency using tools like dealership management systems. Strong leadership, communication skills, and industry knowledge are essential for success in this role.

Is ops manager higher than GM?

In the context of a Fixed Operations Manager, this role typically reports to a General Manager (GM) and focuses on overseeing service, parts, and collision repair departments. The GM holds a broader leadership position responsible for overall dealership or business operations, making the GM generally higher in hierarchy than the Fixed Operations Manager.
What are the most commonly searched types of Fixed Operations jobs in Alabama? The most popular types of Fixed Operations jobs in Alabama are:
What are popular job titles related to Fixed Operations Manager jobs in Alabama? For Fixed Operations Manager jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Fixed Operations Manager jobs in Alabama look for? The top searched job categories for Fixed Operations Manager jobs in Alabama are:
What cities in Alabama are hiring for Fixed Operations Manager jobs? Cities in Alabama with the most Fixed Operations Manager job openings:
Fixed Operations Manager jobs near you
Infographic showing various Fixed Operations Manager job openings in Alabama as of July 2026, with employment types broken down into 63% Full Time, 30% Part Time, 1% Temporary, and 6% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $57,516 per year, or $27.7 per hour.
BDC Service Representative - Allen Turner Automotive

BDC Service Representative - Allen Turner Automotive

ALLEN TURNER AUTOMOTIVE

Auburn, AL

$13.25 - $17.25/hr

Other

Posted 12 days ago

Job description

Position Summary:
The BDC Service Representative is responsible for handling inbound and outbound communications with service customers to schedule appointments, confirm maintenance needs, and enhance the overall service experience. This role operates in a fast-paced, call center-style environment and utilizes phone calls, emails, and text messages to engage customers, follow up on service reminders, and support the dealership’s fixed operations goals. The ideal candidate is organized, friendly, and customer-service focused.

Key Responsibilities:

  • Respond promptly to inbound service calls, internet leads, and other inquiries from potential customers via phone calls, emails and/or texts
  • Make outbound contacts to schedule or confirm service appointments, follow up on declined work, and promote routine maintenance
  • Accurately input and update detailed customer information, appointments and interactions in the CRM
  • Coordinate with the service department to ensure availability and timely scheduling
  • Explain basic service offerings and maintenance packages to customers
  • Use scripts and system tools to ensure consistent and professional communication
  • Monitor service appointment no-shows and follow up to reschedule as needed
  • Support dealership marketing efforts by contacting customers regarding recalls, service campaigns, and seasonal offers
  • Track daily productivity and meet or exceed individual daily, weekly, and monthly call and appointment-setting goals and team performance goals
  • Collaborate with service advisors and BDC management to improve communication and workflow
  • Participate in ongoing training and coaching sessions to improve phone skills and performance
  • Handle customer concerns or questions professionally, escalating when necessary
  • Maintain confidentiality of customer information and dealership records
  • Assist with other BDC or dealership tasks as needed to support business objectives
  • Perform other duties to support overall dealership success  

Qualifications & Experience

  • Previous experience in a BDC, call center, customer service, or phone-based sales role preferred
  • Excellent verbal and written communication skills across phone, email, and text
  • Self-motivated, goal-oriented, and persistent in follow-up
  • Strong organizational and time management abilities
  • Comfortable with CRM systems, texting platforms, and basic office software
  • Professional, team-oriented attitude with a desire to grow
  • Automotive experience is a plus, but not required
  • Must be able to pass pre-employment background check, Motor Vehicle Record (MVR) check, and drug screening

Work Conditions & Physical Requirements

  • Call center-style office environment within a dealership
  • Scheduled for 40 hours per week within standard business hours, with varied shifts and rotating Saturdays; occasional extended hours may be required
  • Primarily sedentary work with prolonged sitting and computer use
  • Manual dexterity for data entry and office equipment
  • Occasionally required to lift or move office supplies or records weighing up to 25 lbs

Technology & Tools

  • Customer Relationship Management (CRM) system
  • Texting/email software integrated with dealership tools
  • Phone systems, headset, Microsoft Office Suite (Excel, Outlook, Word)

Compliance and Confidentiality Statement

  • This role requires maintaining strict confidentiality when handling customer data, communications, and dealership records.

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