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Fixed Operation Manager Jobs in Ohio (NOW HIRING)

... fixed operations. * Hold teams accountable for measurable results from continuous improvement efforts. What you should have * Minimum of 2 years of management experience either in automotive or a ...

... fixed operations. * Hold teams accountable for measurable results from continuous improvement efforts. What you should have * Minimum of 2 years of management experience either in automotive or a ...

... fixed operations. * Hold teams accountable for measurable results from continuous improvement efforts. What you should have * Minimum of 2 years of management experience either in automotive or a ...

Under limited direction, manages operation and maintenance of the Miami County Recycling/Transfer ... fixed ladders, noisy operations or activities, flammable and combustible liquids, general ...

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Fixed Operation Manager information

What are the key skills and qualifications needed to thrive as a fixed operation manager?

To thrive as a Fixed Operation Manager, you need a solid background in automotive service operations, business management, and customer service, typically supported by experience in dealership environments and relevant certifications. Familiarity with dealership management systems (DMS), inventory control software, and manufacturer-specific training is often required. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for motivating teams and handling customer concerns. Mastering these skills ensures efficient operations, high customer satisfaction, and profitability in automotive service departments.

What is the difference between Fixed Operation Manager vs Service Director?

AspectFixed Operation ManagerService Director
CredentialsTypically requires a dealership management or automotive service certification, with experience in service operationsOften holds advanced certifications in automotive management, with extensive experience in service and parts departments
Work EnvironmentWorks within automotive dealerships managing service and parts departmentsOversees multiple service centers or dealership networks, focusing on strategic service operations
Employer & Industry UsagePrimarily in automotive dealerships and service centersIn larger dealership groups or automotive service organizations
Search & Comparison IntentPeople comparing operational roles within dealershipsIndividuals seeking senior service management roles

The Fixed Operation Manager focuses on day-to-day operations within a dealership's service and parts departments, ensuring efficiency and customer satisfaction. The Service Director typically holds a broader, strategic role overseeing multiple locations or larger service operations. While both roles require automotive industry experience and certifications, the Service Director's scope is more extensive and strategic.

What are some typical challenges a fixed operation manager faces when balancing service, parts, and customer satisfaction goals?

Fixed Operation Managers often juggle multiple priorities, such as maintaining high customer satisfaction, ensuring efficient workflow in service and parts departments, and meeting revenue targets. One common challenge is aligning the goals of these departments, as each may have different priorities and metrics for success. Effective communication and strong leadership skills are essential to foster collaboration among team members and to implement processes that streamline operations. Adapting to evolving automotive technologies and customer expectations also requires continuous training and process improvement.

What is a fixed operation manager?

Fixed Operation Managers are professionals in automotive dealerships responsible for overseeing all aspects of the service, parts, and body shop departments. Their main goal is to ensure these departments operate efficiently and profitably while delivering excellent customer service. They manage staff, set sales goals, implement processes, and monitor financial performance. Fixed Operation Managers also handle inventory, resolve customer complaints, and ensure compliance with safety and regulatory standards.
What are popular job titles related to Fixed Operation Manager jobs in Ohio? For Fixed Operation Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Fixed Operation Manager jobs in Ohio look for? The top searched job categories for Fixed Operation Manager jobs in Ohio are:
What cities in Ohio are hiring for Fixed Operation Manager jobs? Cities in Ohio with the most Fixed Operation Manager job openings:

Parts Lead, Dealership Operations

Carvana

Cleveland, OH • On-site

Full-time

Re-posted 2 days ago


Carvana rating

7.0

Company rating: 7.0 out of 10

Based on 278 frontline employees who took The Breakroom Quiz

141st of 731 rated retailers


Job description

About the team and position

The Parts Lead, Dealership Operations is responsible for the success of the dealership's parts businesses, overall facilities management, and OEM standards. This leader oversees a team of advisors with a focus on driving customer satisfaction, profit growth, compliance, and operational excellence across the dealership.

What you'll be doing

Management – Parts

  • Drive consistent execution of operating standards (standardized work, 5S, safety protocols, visual management).
  • Continuously improve customer experience, speed of service, and first-time fix rate.

People Leadership & Development

  • Lead from the front by working side by side with the parts associates which includes opening, updating and closing orders.
  • Deliver competency-based feedback and performance reviews to drive accountability and growth.
  • Mentor parts associates to strengthen leadership capabilities, functional expertise and operational execution.
  • Foster a culture of teamwork, engagement, and continuous improvement throughout the dealership.

Continuous Improvement

  • Identify and prioritize opportunities for process and performance improvement across fixed operations.
  • Hold teams accountable for measurable results from continuous improvement efforts.

What you should have

  • Minimum of 2 years of management experience either in automotive or a lean manufacturing environment
  • A valid driver's license + clean driving record
  • Proven track record of leading and developing associates
  • Proven ability to obtain project deliverables and company metrics
  • An ability to work in a fast-paced, ever-changing production environment while sometimes being exposed to excessive weather conditions (heat/cold)
  • Excellent oral and written communications skills
  • Ability to work with and through teams to achieve results
  • Strong analysis and decision-making ability
  • Proficient computer skills

What Carvana employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Carvana logo

About Carvana

Sourced by ZipRecruiter

At Carvana, we sell cars, but we're not salespeople. Since 2013, we've been making it our mission to change the way people buy cars. We saw a huge problem with how much it can suck to buy a car the traditional way, so we committed ourselves to tackling one of the largest, yet-to-be-disrupted markets in the world - the $1T per year U.S. car market (yes, that's $Trillion with a "T").

Industry

Automobile dealers

Company size

5,001 - 10,000 Employees

Headquarters location

Tempe, AZ, US

Year founded

2011