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Automotive Fixed Operations Consulting Jobs in Ohio

Carvana

Parts Lead, Dealership Operations

Avon Lake, OH · On-site

... fixed operations. * Hold teams accountable for measurable results from continuous improvement efforts. What you should have * Minimum of 2 years of management experience either in automotive or a ...

Carvana

Parts Lead, Dealership Operations

Avon Lake, OH · On-site

... fixed operations. * Hold teams accountable for measurable results from continuous improvement efforts. What you should have * Minimum of 2 years of management experience either in automotive or a ...

Carvana

Parts Lead, Dealership Operations

Avon Lake, OH · On-site

... fixed operations. * Hold teams accountable for measurable results from continuous improvement efforts. What you should have * Minimum of 2 years of management experience either in automotive or a ...

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All JobsAutomotive Fixed Operations Consulting JobsAutomotive Fixed Operations Consulting Jobs in Ohio

Automotive Fixed Operations Consulting information

See Ohio salary details

$38K

$68.5K

$96.5K

How much do automotive fixed operations consulting jobs pay per year?

As of Aug 10, 2026, the average yearly pay for automotive fixed operations consulting in Ohio is $68,516.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,900.00 and $74,600.00 per year, depending on experience, location, and employer.

What is the difference between Automotive Fixed Operations Consulting vs Automotive Service Advisor?

AspectAutomotive Fixed Operations ConsultingAutomotive Service Advisor
CredentialsIndustry experience, certifications in automotive management or consultingCustomer service skills, automotive knowledge, certifications like ASE
Work EnvironmentConsulting firms, corporate offices, client sitesDealerships, service departments, customer-facing roles
Industry UsageAdvises dealerships on operations, profitability, and process improvementsInteracts directly with customers to recommend services and repairs

Automotive Fixed Operations Consulting focuses on advising dealerships to improve their service and parts departments through strategic recommendations, while Automotive Service Advisors work directly with customers to explain repairs and recommend services. Both roles require automotive knowledge, but consulting emphasizes analysis and strategy, whereas service advising centers on customer interaction and service sales.

What are the key skills and qualifications needed to thrive as an automotive fixed operations consultant, and why are they important?

To thrive as an Automotive Fixed Operations Consultant, you need strong expertise in dealership service, parts, and collision operations, often supported by experience in automotive management or related certifications. Familiarity with dealership management systems (DMS), key performance indicator (KPI) tracking tools, and workflow optimization software is typically required. Exceptional communication, analytical thinking, and problem-solving abilities help consultants build rapport with clients and drive operational improvements. These skills ensure consultants can effectively analyze business processes, implement best practices, and deliver measurable results for automotive dealerships.

What is automotive fixed operations consulting?

Automotive Fixed Operations Consulting refers to professional advisory services that help dealerships and service centers improve the efficiency, profitability, and customer satisfaction of their fixed operations departments. Fixed operations include all the non-vehicle sales aspects of a dealership, such as parts, service, and collision repair. Consultants in this field analyze current processes, implement best practices, and provide training to enhance productivity and revenue. They may also help with technology adoption, workflow optimization, and customer experience improvements. The ultimate goal is to maximize the performance and profitability of the dealership’s after-sales operations.

What are some typical challenges faced by an automotive fixed operations consultant when working with dealerships, and how can these be effectively addressed?

Automotive Fixed Operations Consultants often encounter challenges such as resistance to process changes, varying levels of staff experience, and inconsistent performance metrics across departments. Successfully addressing these issues involves building trust with dealership teams, providing tailored training, and implementing clear, data-driven strategies for improvement. Consultants typically work closely with service managers, parts managers, and technicians to foster collaboration and ensure alignment with best practices, ultimately driving operational efficiency and customer satisfaction.
What are popular job titles related to Automotive Fixed Operations Consulting jobs in Ohio? For Automotive Fixed Operations Consulting jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Automotive Fixed Operations Consulting jobs in Ohio look for? The top searched job categories for Automotive Fixed Operations Consulting jobs in Ohio are:
What cities in Ohio are hiring for Automotive Fixed Operations Consulting jobs? Cities in Ohio with the most Automotive Fixed Operations Consulting job openings:
Automotive Fixed Operations Consulting jobs near you
Infographic showing various Automotive Fixed Operations Consulting job openings in Ohio as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $68,516 per year, or $32.9 per hour.

Automotive Service Manager - Joseph Automotive

Joseph Automotive Group

Cincinnati, OH • On-site

Full-time

Re-posted 8 days ago

Job description

For decades, Joseph Automotive has proudly served drivers throughout Cincinnati, Columbus, and Dayton, Ohio, delivering exceptional automotive sales and service experiences. Through our commitment to customer satisfaction and employee development, we have grown into one of Ohio's largest and most respected dealership groups.
Despite our growth, we remain family-owned and operated, fostering a culture built on integrity, teamwork, and excellence. Our dealerships have consistently earned recognition as outstanding places to work, and we're looking for talented leaders to help drive our continued success.
Position Summary
Joseph Automotive is seeking an experienced and motivated Service Manager to lead our service operations and maintain the high standards our customers have come to expect. The ideal candidate will be a strong leader with a passion for customer service, operational excellence, employee development, and achieving departmental goals.
As Service Manager, you will oversee all aspects of the service department, including staff leadership, customer satisfaction, technician productivity, financial performance, warranty administration, and process improvement.
Key Responsibilities
  • Lead and manage the daily operations of the service department to ensure exceptional customer experiences and efficient workflow.
  • Recruit, train, mentor, and develop service advisors, technicians, and support staff.
  • Drive department profitability through effective labor sales, parts utilization, and operational efficiency.
  • Monitor and improve key performance indicators (KPIs), including customer satisfaction, technician productivity, labor gross profit, and repair order performance.
  • Establish and maintain high levels of customer satisfaction by resolving concerns quickly and professionally.
  • Ensure service appointments, workflow scheduling, and repair order processes are executed effectively.
  • Oversee warranty administration and ensure compliance with manufacturer and dealership policies.
  • Collaborate with Parts, Sales, and Fixed Operations teams to maximize dealership performance.
  • Maintain a safe, clean, and organized work environment in accordance with company policies and industry regulations.
  • Analyze service department reports and implement strategies for continuous improvement.
  • Promote a positive, team-oriented culture focused on accountability, communication, and employee engagement.
  • Ensure compliance with all federal, state, local, and manufacturer requirements.
Qualifications
  • Previous automotive service management experience required.
  • Proven track record of leading high-performing service teams.
  • Strong understanding of dealership service operations, financial management, and fixed operations metrics.
  • Excellent leadership, coaching, and team-building skills.
  • Outstanding communication and customer relationship management abilities.
  • Ability to effectively handle customer concerns and conflict resolution.
  • Strong organizational, analytical, and problem-solving skills.
  • Proficiency with dealership management systems (DMS) and service technology platforms.
  • Results-driven with a commitment to operational excellence and continuous improvement.
  • Professional appearance and demeanor.
  • Valid driver's license with an acceptable driving record.
Why Join Joseph Automotive?
  • Family-owned and operated organization with a strong reputation
  • Competitive compensation and performance incentives
  • Career growth and advancement opportunities
  • Supportive leadership and collaborative culture
  • Comprehensive benefits package
  • Opportunity to lead within one of Ohio's premier automotive dealership groups
Equal Opportunity Employer
Joseph Automotive is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other protected characteristic.
We are committed to maintaining a safe, professional, and drug-free workplace. Employment offers are contingent upon the successful completion of a pre-employment background check, drug screening, and verification of a valid driver's license with an acceptable driving record.

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