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Dealership Operations Jobs in Ohio (NOW HIRING)

Service Manager, Dealership

Cleveland, OH

  • Medical

  • Dental

  • Vision

  • Retirement

What you'll be doing Management - Service Operations * Lead all aspects of the dealership's Service operations to achieve revenue, gross profit, and customer satisfaction targets. * Oversee daily ...

What you'll be doing Management - Service Operations * Lead all aspects of the dealership's Service operations to achieve revenue, gross profit, and customer satisfaction targets. * Oversee daily ...

Service Manager, Dealership

Cleveland, OH · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

What you'll be doing Management - Service Operations * Lead all aspects of the dealership's Service operations to achieve revenue, gross profit, and customer satisfaction targets. * Oversee daily ...

Service Manager, Dealership

Avon Lake, OH

  • Medical

  • Dental

  • Vision

  • Retirement

What you'll be doing Management - Service Operations * Lead all aspects of the dealership's Service operations to achieve revenue, gross profit, and customer satisfaction targets. * Oversee daily ...

Service Manager, Dealership

Cleveland, OH

  • Medical

  • Dental

  • Vision

  • Retirement

What you'll be doing Management - Service Operations * Lead all aspects of the dealership's Service operations to achieve revenue, gross profit, and customer satisfaction targets. * Oversee daily ...

What you'll be doing Management - Service Operations * Lead all aspects of the dealership's Service operations to achieve revenue, gross profit, and customer satisfaction targets. * Oversee daily ...

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Showing results 1-20

Dealership Operations information

What is the difference between Dealership Operations vs Service Advisor?

AspectDealership OperationsService Advisor
Primary RoleOversees overall dealership functions, including sales, finance, and customer serviceActs as the liaison between customers and the service department, managing vehicle repairs and maintenance
Required CredentialsTypically requires dealership management experience, certifications in automotive managementRequires automotive service certifications, customer service skills
Work EnvironmentOffice and dealership floor, overseeing multiple departmentsService department, interacting directly with customers and technicians
Industry UsageUsed across dealership management and operations rolesCommonly found in service departments of auto dealerships

Dealership Operations focuses on managing the entire dealership's functions, while Service Advisors specialize in customer service and vehicle repairs within the service department. Both roles are essential in automotive dealerships but differ in scope and daily responsibilities.

What is dealership operations?

Dealership operations refer to the management and coordination of daily activities within a vehicle dealership, including sales, service, inventory management, and customer relations. The role often requires knowledge of automotive systems, sales techniques, and operational procedures to ensure efficient dealership performance.

What are popular job titles related to Dealership Operations jobs in Ohio?

For Dealership Operations jobs in Ohio, the most frequently searched job titles are:

What cities in Ohio are hiring for Dealership Operations jobs?

Cities in Ohio with the most Dealership Operations job openings:

Parts Lead, Dealership Operations

Carvana

Avon Lake, OH • On-site

Full-time

Re-posted 11 days ago


Carvana rating

7.0

Company rating: 7.0 out of 10

Based on 278 frontline employees who took The Breakroom Quiz

144th of 734 rated retailers


Job description

About the team and position
The Parts Lead, Dealership Operations is responsible for the success of the dealership's parts businesses, overall facilities management, and OEM standards. This leader oversees a team of advisors with a focus on driving customer satisfaction, profit growth, compliance, and operational excellence across the dealership.
What you'll be doing
Management - Parts
  • Drive consistent execution of operating standards (standardized work, 5S, safety protocols, visual management).
  • Continuously improve customer experience, speed of service, and first-time fix rate.

People Leadership & Development
  • Lead from the front by working side by side with the parts associates which includes opening, updating and closing orders.
  • Deliver competency-based feedback and performance reviews to drive accountability and growth.
  • Mentor parts associates to strengthen leadership capabilities, functional expertise and operational execution.
  • Foster a culture of teamwork, engagement, and continuous improvement throughout the dealership.

Continuous Improvement
  • Identify and prioritize opportunities for process and performance improvement across fixed operations.
  • Hold teams accountable for measurable results from continuous improvement efforts.

What you should have
  • Minimum of 2 years of management experience either in automotive or a lean manufacturing environment
  • A valid driver's license + clean driving record
  • Proven track record of leading and developing associates
  • Proven ability to obtain project deliverables and company metrics
  • An ability to work in a fast-paced, ever-changing production environment while sometimes being exposed to excessive weather conditions (heat/cold)
  • Excellent oral and written communications skills
  • Ability to work with and through teams to achieve results
  • Strong analysis and decision-making ability
  • Proficient computer skills

What Carvana employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Carvana logo

About Carvana

Sourced by ZipRecruiter

At Carvana, we sell cars, but we're not salespeople. Since 2013, we've been making it our mission to change the way people buy cars. We saw a huge problem with how much it can suck to buy a car the traditional way, so we committed ourselves to tackling one of the largest, yet-to-be-disrupted markets in the world - the $1T per year U.S. car market (yes, that's $Trillion with a "T").

Industry

Automobile dealers

Company size

5,001 - 10,000 Employees

Headquarters location

Tempe, AZ, US

Year founded

2011