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Fixed Operation Manager Jobs in Indiana (NOW HIRING)

JX Truck Center

Operations Manager

Indianapolis, IN

$113K - $142K/yr

Accountable for the performance & output of fixed operations (parts, service, body shop) and drive ... Ability to manage and prioritize multiple projects that impact all areas of the business.

JX Enterprises, Inc.

Operations Manager

Indianapolis, IN · On-site

$113K - $142K/yr

Accountable for the performance & output of fixed operations (parts, service, body shop) and drive ... Ability to manage and prioritize multiple projects that impact all areas of the business.

JX Enterprises, Inc

Operations Manager

Indianapolis, IN · On-site

$113K - $142K/yr

Accountable for the performance & output of fixed operations (parts, service, body shop) and drive ... Ability to manage and prioritize multiple projects that impact all areas of the business.

John Jones Auto Group

General Manager

Scottsburg, IN · On-site

$120 - $180/hr

Experience managing fixed operations (service and parts) and variable operations (sales and F&I). * Ability to analyze financial reports and performance metrics. * Knowledge of dealership management ...

New

EasyCare

Automotive Parts Manager

Sullivan, IN · On-site

Automotive Parts Manager Auto Exchange Chevrolet GMC WE'RE NOT LOOKING FOR A PARTS MANAGER...W e're ... Work closely with Fixed Operations leadership to create an exceptional customer experience. * Coach ...

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All JobsFixed Operation JobsFixed Operation Manager JobsFixed Operation Manager Jobs in Indiana

Fixed Operation Manager information

See Indiana salary details

$11

$23

$44

How much do fixed operation manager jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for fixed operation manager in Indiana is $23.14, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $27.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Fixed Operation Manager, and why are they important?

To thrive as a Fixed Operation Manager, you need a solid background in automotive service operations, business management, and customer service, typically supported by experience in dealership environments and relevant certifications. Familiarity with dealership management systems (DMS), inventory control software, and manufacturer-specific training is often required. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for motivating teams and handling customer concerns. Mastering these skills ensures efficient operations, high customer satisfaction, and profitability in automotive service departments.

What is the difference between Fixed Operation Manager vs Service Director?

AspectFixed Operation ManagerService Director
CredentialsTypically requires a dealership management or automotive service certification, with experience in service operationsOften holds advanced certifications in automotive management, with extensive experience in service and parts departments
Work EnvironmentWorks within automotive dealerships managing service and parts departmentsOversees multiple service centers or dealership networks, focusing on strategic service operations
Employer & Industry UsagePrimarily in automotive dealerships and service centersIn larger dealership groups or automotive service organizations
Search & Comparison IntentPeople comparing operational roles within dealershipsIndividuals seeking senior service management roles

The Fixed Operation Manager focuses on day-to-day operations within a dealership's service and parts departments, ensuring efficiency and customer satisfaction. The Service Director typically holds a broader, strategic role overseeing multiple locations or larger service operations. While both roles require automotive industry experience and certifications, the Service Director's scope is more extensive and strategic.

What are some typical challenges a Fixed Operation Manager faces when balancing service, parts, and customer satisfaction goals?

Fixed Operation Managers often juggle multiple priorities, such as maintaining high customer satisfaction, ensuring efficient workflow in service and parts departments, and meeting revenue targets. One common challenge is aligning the goals of these departments, as each may have different priorities and metrics for success. Effective communication and strong leadership skills are essential to foster collaboration among team members and to implement processes that streamline operations. Adapting to evolving automotive technologies and customer expectations also requires continuous training and process improvement.

What are Fixed Operation Managers?

Fixed Operation Managers are professionals in automotive dealerships responsible for overseeing all aspects of the service, parts, and body shop departments. Their main goal is to ensure these departments operate efficiently and profitably while delivering excellent customer service. They manage staff, set sales goals, implement processes, and monitor financial performance. Fixed Operation Managers also handle inventory, resolve customer complaints, and ensure compliance with safety and regulatory standards.
What are the most commonly searched types of Fixed Operation jobs in Indiana? The most popular types of Fixed Operation jobs in Indiana are:
What are popular job titles related to Fixed Operation Manager jobs in Indiana? For Fixed Operation Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Fixed Operation Manager jobs in Indiana look for? The top searched job categories for Fixed Operation Manager jobs in Indiana are:
What cities in Indiana are hiring for Fixed Operation Manager jobs? Cities in Indiana with the most Fixed Operation Manager job openings:
Fixed Operation Manager jobs near you
Infographic showing various Fixed Operation Manager job openings in Indiana as of July 2026, with employment types broken down into 74% Full Time, 23% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $48,140 per year, or $23.1 per hour.

Automotive Fixed Operations Manager

Romain Cross Pointe

Evansville, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Job Type
Full-time
Description
We are seeking a highly motivated and experienced Fixed Operations Manager to oversee the Service, Parts, Detail, and related functions within our automotive dealership. This highly visible role offers an exciting opportunity to lead a dynamic team, enhance operational efficiency, and deliver exceptional customer service. The ideal candidate will possess strong leadership skills, a deep understanding of automotive service operations, and a commitment to driving business growth.
Key Responsibilities:
  • Manage and coordinate the daily operations of the Service, Parts, Detail departments to ensure efficiency and profitability.
  • Develop and implement strategies to improve customer satisfaction, retention, and departmental performance.
  • Lead, motivate, and train staff to achieve departmental goals and maintain high standards of service quality.
  • Monitor and analyze key performance indicators, including productivity, revenue, and customer feedback, to identify areas for improvement.
  • Ensure compliance with all safety, environmental, and company policies and procedures.
  • Collaborate with sales and marketing teams to promote service specials and increase service department revenue.
  • Manage budgets, control costs, and optimize resource allocation to maximize profitability.
  • Maintain strong relationships with customers, vendors, and manufacturers to support business growth.

Skills and Qualifications:
  • Proven experience in automotive service management or a similar role within the automotive industry.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Knowledge of automotive repair processes, parts inventory management, and customer service standards.
  • Ability to analyze financial reports and implement strategies for improvement.
  • Organizational skills with the ability to multitask and prioritize effectively.
  • Proficiency in dealership management software and MS Office Suite.
  • Valid driver's license and a clean driving record.
Join our team and be part of a company that values growth, innovation, and a commitment to excellence. We offer a supportive work environment, opportunities for professional development, and a competitive compensation package.
Full-Time Employee Benefit Options Include:
  • Uncapped Earning Potential
  • Health, Dental, & Vision Insurance
  • 401(k) Retirement Savings Plan with Company Match, including Roth option
  • Flexible Spending Accounts and/or Health Savings Accounts, including potential for company contributions based on annual health risk assessments
  • Life and Accidental Death & Dismemberment Insurance
  • Short- and Long-Term Disability Insurance
  • Supplemental Voluntary Insurance Policies with options for Critical Illness, Hospital Indemnity, and Accidents
  • Paid Time Off for Vacation, Sick, and Holidays
  • Employee Assistance Program

See below for a more complete job description:
PURPOSE OF JOB:
This supervisory position is responsible for operating efficient, safe, and profitable Service, Parts, and Detail departments. Fulfill these responsibilities by operating the department at maximum production, controlling costs, building solid customer relationships, maintaining good employee relationships, planning daily activities, and meeting sales objectives. This position supervises all Fixed Operations employees with a minimum of 6 direct reports: Service Manager(s), Parts Manager, Detail Manager, Warranty Administrator, Reconditioning Specialist, and Fleet Driver.
JOB DUTIES:
Administrative
  • Prepare and execute performance objectives and monthly forecasts.
  • Establish clear performance goals and accountability standards for direct reports to drive results and departmental success and ensure consistent achievement of targets.
  • Maintain reporting systems to store management and to the manufacturer.
  • Monitor warranty acceptance and ensure payment within thirty (30) days. Ensure submissions every day and work closely with the Warranty Administrator to ensure payments are received weekly.
  • Monitor the trend on repair orders twice weekly. Monitor volume, salesmanship, and promotional activity.
  • Confer with Sales Management and the Controller on plans, financial results, and areas of concern.
  • Supervise annual parts inventory and balance to the financial statement.
  • Become a Subject Matter Expert (SME) and advocate of the designated software systems and tools, systems, reports, etc. relevant to the position.

Operations
  • Control performance of the department by using manufacturer's performance, internal, and Customer Satisfaction Index (CSI) reports, monthly forecasts, and internal accounting data. Ensure the departments achieve weekly and monthly sales, profit, and other requested objectives.
  • Monitor management of the Pre-owned reconditioning process to ensure time to line targets are met.
  • Maintain a positive relationship with factory representatives.
  • Ensure that monthly service clinics are planned and executed properly.
  • Periodically check controls on special tools and supplies.
  • Ensure monthly compliance with factory warranty cost per car standards for mechanical and paint-body. Do not operate over zone/factory levels.
  • In cooperation with the Business Development Center (BDC) Manager, ensure all BDC service objectives are achieved.

Management & People Development
  • Effectively build, manage, and develop talent to support a performance culture within the department.
  • Outline, maintain and coordinate the training of department employees.
  • Actively manage employees, utilizing 1-on-1 meetings and Subject & Action (S&A) accountability standards.
  • Evaluate the performance of employees against established objectives.
  • Conduct timely performance appraisals for employees. Ensure timely submission and monitoring of annual business plan goals for yourself and your direct reports.
  • Ensure team members achieve minimum annual training requirements, as appropriate.
  • Establish, maintain, and keep job descriptions up to date for positions in the department.
  • Conduct shop meetings, no less than twice monthly.
  • Conduct Fixed Operations Departmental meeting no less than once a month.
  • Coordinate the Service, Parts, Detail, Cashier, and Warranty schedules and procedures.
  • Maintain strong employee relations.

General
  • Ensure prompt and regular attendance.
  • Perform other appropriate duties as may be assigned by Management.
  • Travel as business needs may require.

Quality & Continuous Improvement
  • Personally commit to quality in all aspects of work.
  • Provide "World Class Customer Service" for internal and external customers.
  • Participate in and promote the established Quality Improvement Process (QIP) for continuous improvement.
  • Participate on teams to research, measure, and correct problems and to strive for process improvement.
  • Communicate and exemplify the Company's Mission Statement, Vision Statement, Values, and Philosophy.
  • Attend at least ten (10) credit hours of training each calendar year to continue development of work-related skills.

This does not necessarily list all responsibilities, duties, requirements, or efforts associated with the job. While this list is intended to be an accurate reflection of the job, the company reserves the right to review and modify as circumstances or business needs require.
Requirements
Education
  • High school diploma / GED is minimally required.
  • Associate's degree or higher is strongly preferred.

Experience
  • 5+ years of prior experience as a Service Manager in a new car dealership is minimally required.
  • Prior supervisory experience is strongly preferred

Other Knowledge, Skills, Abilities & Competencies
  • Demonstrate customer service excellence and be able to deal effectively with customers in all situations.
  • Demonstrate a purposeful mindset to solve multiple and varied operational problems and implement corrective actions.
  • Demonstrate strong supervisory and employee relations skills.
  • Demonstrate strong project management skills, including issue identification, planning for execution, and follow-up skills.
  • Demonstrate and model strong leadership skills.
  • Excellent communications skills - written, verbal, active listening, presenting information to others, including the ability to write professional business communications as well as public speaking skills in both one-on-one and small group presentation settings.
  • Strong attention to detail, organizational skills, and ability to effectively prioritize tasks.
  • Ability to effectively operate in a fast-paced environment as well as the ability to work within a detail-oriented style of leadership.
  • Posses and maintains a working knowledge of business-related systems and equipment, such as Microsoft Outlook, Word, and Excel, as well as databases and Dealership Management Systems.
  • Maintain confidentiality of business-related information.
  • Must possess and continuously maintain a valid driver's license with an acceptable driving record.

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