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Fiserv Merchant Services Jobs (NOW HIRING)

Client Support Specialist

Coral Springs, FL

$17.25 - $23/hr

As a Client Support Specialist, you will support Merchant Services clients that use Fiserv payment solutions to serve their customers. You will work across phone, email, and online chat channels to ...

Client Support Specialist

Coral Springs, FL

$17.25 - $23/hr

As a Client Support Specialist, you will support Merchant Services clients that use Fiserv payment solutions to serve their customers. You will work across phone, email, and online chat channels to ...

Job Title Client Support Specialist What does a Client Support Specialist do at Fiserv? You will provide support for Merchant Services clients who utilize our services to provide credit card and ...

Job Title Client Support Specialist What does a Client Support Specialist do at Fiserv? You will provide support for Merchant Services clients who utilize our services to provide credit card and ...

Client Support Tier 1

Coral Springs, FL

$15.75 - $20.75/hr

What does a Client Support Specialist do at Fiserv? You will provide support for Merchant Services clients who utilize our services to provide credit card and payment solutions to their customers. We ...

New

Job Title Client Support Specialist What does a Client Support Specialist do at Fiserv? You will provide support for Merchant Services clients who utilize our services to provide credit card and ...

Client Support Tier 1

Coral Springs, FL · On-site

$15.75 - $20.75/hr

Job Title Client Support Tier 1 What does a Client Support Specialist do at Fiserv? You will provide support for Merchant Services clients who utilize our services to provide credit card and payment ...

New

Segment Risk Specialist Sr

Dallas, TX · On-site +1

$57K - $113K/yr

... merchant services portfolio. This role provides expert risk oversight through transaction ... Knowledge of Fiserv Merchant Acquiring Risk tools * Proficiency in MS Office suite. Exempt Status ...

Segment Risk Specialist Sr

Minnetonka, MN · On-site +1

$57K - $113K/yr

... merchant services portfolio. This role provides expert risk oversight through transaction ... Knowledge of Fiserv Merchant Acquiring Risk tools * Proficiency in MS Office suite. Exempt Status ...

Segment Risk Specialist Sr

Detroit, MI · On-site +1

$57K - $113K/yr

... merchant services portfolio. This role provides expert risk oversight through transaction ... Knowledge of Fiserv Merchant Acquiring Risk tools * Proficiency in MS Office suite. Exempt Status ...

Segment Risk Specialist Sr

Columbus, OH · On-site +1

$57K - $113K/yr

... merchant services portfolio. This role provides expert risk oversight through transaction ... Knowledge of Fiserv Merchant Acquiring Risk tools * Proficiency in MS Office suite. Exempt Status ...

Segment Risk Specialist Sr

Minnetonka, MN · On-site +1

$57K - $113K/yr

... merchant services portfolio. This role provides expert risk oversight through transaction ... Knowledge of Fiserv Merchant Acquiring Risk tools * Proficiency in MS Office suite. Exempt Status ...

Segment Risk Specialist Sr

Columbus, OH · On-site +1

$57K - $113K/yr

... merchant services portfolio. This role provides expert risk oversight through transaction ... Knowledge of Fiserv Merchant Acquiring Risk tools * Proficiency in MS Office suite. Exempt Status ...

Segment Risk Specialist Sr

Charlotte, NC · On-site +1

$57K - $113K/yr

... merchant services portfolio. This role provides expert risk oversight through transaction ... Knowledge of Fiserv Merchant Acquiring Risk tools * Proficiency in MS Office suite. Exempt Status ...

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Fiserv Merchant Services information

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$15

$21

$27

How much do fiserv merchant services jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for fiserv merchant services in the United States is $21.73, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $22.60 per hour, depending on experience, location, and employer.

What is the difference between Fiserv Merchant Services vs Payment Processor?

FeatureFiserv Merchant ServicesPayment Processor
Primary RoleProvides payment processing solutions and merchant account servicesHandles the authorization, settlement, and funding of electronic payments
CredentialsIndustry certifications, merchant account setupPayment industry certifications, technical expertise
Work EnvironmentFinancial technology companies, merchant service providersFinancial institutions, payment processing companies

Fiserv Merchant Services focuses on offering comprehensive payment solutions to merchants, including card processing and related services. Payment processors handle the technical aspects of transaction authorization and settlement. While both roles are integral to electronic payments, Fiserv Merchant Services provides a broader suite of merchant solutions, whereas payment processors specialize in transaction handling.

What are the key skills and qualifications needed to thrive as a Fiserv Merchant Services representative, and why are they important?

To thrive as a Fiserv Merchant Services representative, you need strong sales acumen, knowledge of payment processing solutions, and a background in financial services or business. Familiarity with point-of-sale (POS) systems, payment gateways, and CRM software is typically required, along with any relevant sales certifications. Outstanding interpersonal skills, problem-solving abilities, and customer focus are essential soft skills for building client relationships and resolving issues. These competencies are vital to effectively acquire and retain customers, ensure smooth payment operations, and contribute to business growth in a competitive market.

What does Fiserv Merchant do?

A Fiserv Merchant Services representative helps businesses process electronic payments, such as credit and debit card transactions, using Fiserv's payment processing solutions. The role often involves customer support, technical troubleshooting, and familiarity with payment terminals and software systems.

Does Fiserv pay weekly?

Fiserv Merchant Services typically follows standard payroll schedules, which can vary by location and role. Many companies in the payments industry pay biweekly or semi-monthly, so it is advisable to confirm with the specific employer or check your employment agreement for exact pay periods.

What are Fiserv Merchant Services?

Fiserv Merchant Services are payment processing solutions provided by Fiserv, a global financial technology company. These services enable businesses to accept various forms of payments, including credit cards, debit cards, mobile payments, and online transactions. Fiserv offers a range of products and technologies to help merchants manage transactions securely and efficiently, improve customer experiences, and streamline business operations. Their solutions cater to businesses of all sizes, from small retailers to large enterprises.

What are some typical challenges faced by professionals working in Fiserv Merchant Services, and how can they be addressed?

Professionals in Fiserv Merchant Services often encounter challenges related to rapidly evolving payment technologies and diverse client needs. Staying updated on compliance requirements, security protocols, and integration with various point-of-sale systems is essential. Building strong relationships with clients and internal technical teams helps address issues quickly and ensures smooth onboarding and support. Emphasizing ongoing training and clear communication is key to overcoming these challenges and delivering excellent customer experiences.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized consultants, surgeons, or senior executives, often requiring advanced skills, certifications, or significant experience. Freelance professionals like top-tier consultants or contractors in finance, technology, or legal fields may also reach this earning level with the right client base and workload.

Is Fiserv a good company to work for?

Fiserv Merchant Services offers roles in the payments processing industry with opportunities for career growth and skill development. Employee reviews often cite a collaborative environment and training programs, though experiences can vary by position and location.
More about Fiserv Merchant Services jobs
What cities are hiring for Fiserv Merchant Services jobs? Cities with the most Fiserv Merchant Services job openings:
What states have the most Fiserv Merchant Services jobs? States with the most job openings for Fiserv Merchant Services jobs include:
Infographic showing various Fiserv Merchant Services job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,191 per year, or $21.7 per hour.
Client Tech Support - Sr Associate II

Client Tech Support - Sr Associate II

Fiserv, Inc.

King Of Prussia, PA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago


Fiserv rating

7.6

Company rating: 7.6 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

106th of 138 rated financial services


Job description

Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Client Tech Support - Sr Associate II
About your role:
As a CardPointe Support Specialist, you provide Tier 1 technical and product support for CardConnect gateway products and software offerings, including terminal, mobile, and software integration support. You will partner closely with merchants, partners, and internal teams to troubleshoot issues, deliver training, and support new feature adoption so businesses can process payments safely, securely, and successfully.
What you'll do:
  • Provide Tier 1 technical and product support to merchants and partners for CardPointe and CardConnect gateway solutions, including terminal, mobile, and software integrations
  • Respond to inbound phone calls, emails, and ticket requests, documenting issues and resolutions with clear, accurate case notes
  • Troubleshoot merchant and partner issues by gathering required data, replicating problems when appropriate, and escalating to Tier 2 support or development teams when needed
  • Deliver merchant-facing product demonstrations and training, as directed by management, to drive product adoption and strengthen customer relationships
  • Capture and document customer requests for new features and services and collaborate with internal partners to support implementation of new functionality
  • Participate in an on-call rotation to provide after-hours support, following defined procedures to ensure timely and complete case resolution
  • Follow defined service level agreements (SLAs) and operational procedures to resolve support cases in a timely and professional manner
  • Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you'll need to have:
  • 2+ years of experience in customer or client support, technical support, or a related service role working directly with external customers
  • 2+ years of experience troubleshooting software, hardware, or payment processing issues in a contact center, operations, or financial services environment
  • Experience using Microsoft Office applications (including Outlook, Excel, and PowerPoint) or similar productivity tools to communicate, track work, and prepare basic reports
  • Experience working assigned shifts with flexibility to support occasional schedule changes, including later coverage and participation in an on-call rotation
  • High school diploma or equivalent, or equivalent combination of education, related experience and/or military experience

Experience that would be great to have:
  • Experience in merchant services, payment processing, or card-present/card-not-present transaction support
  • Experience with basic networking concepts (such as IP addresses, ports, or firewalls) and HyperText Markup Language (HTML) in a support context
  • Experience using ticketing or case management tools in a structured support or operations environment

How you'll work:
  • This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
  • This role requires use of a computer and audio equipment.
  • You will work an assigned schedule of 8:30-5:30, Monday through Friday - 1-2 shifts per week may be 10:30-7pm.

Sponsorship:
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
Benefits at Fiserv:
  • Fuel Your Life program to support your physical, financial, social, and emotional well-being.
  • Paid holidays and generous time away policies.
  • No-cost mental health support through Employee Assistance Programs.
  • Living Proof program to recognize your peers' extra effort with points redeemable for rewards.
  • Eight Employee Resource Groups to foster a collaborative culture and expand your network.
  • Unparalleled professional growth with training, development, and internal mobility opportunities.
  • Medical, dental, vision, life, and disability insurance options available from day one.
  • Retirement planning and discounted shares with the Employee Stock Purchase Plan.
  • Tuition assistance and reimbursement program.
  • Paid parental, caregiver, and military leave.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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