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First Point Jobs (NOW HIRING)

Thanksgiving Point

Office Admin - Campus Events

Lehi, UT · On-site

$17 - $23.25/hr

This position serves as the first point of contact for clients and guests at Thanksgiving Point's Campus Events office. This role is responsible for administrative support, client communication ...

HCI College

Director Of First Impressions

West Palm Beach, FL · On-site

$16.25 - $21.25/hr

As HCI's "Director of First Impressions", you will be the first point of contact for customers. You will handle incoming customer calls and orders and manage day-to-day office tasks. Always smiling ...

High Point University

Campus Concierge

High Point, NC

$13.75 - $17.75/hr

High Point University Office of Communication is seeking a Campus Concierge. This position provides HPU students, faculty, staff, and families with first-class customer service and assists in finding ...

Motorworks Auto

First Ring BDC

Waite Park, MN · On-site

$14.25 - $19/hr

In this role, you will partner with automotive shops and serve as the first point of contact for their customers. Success in this position requires strong communication skills, attention to detail ...

Motorworks Auto

First Ring BDC

Waite Park, MN

$14.25 - $19/hr

In this role, you will partner with automotive shops and serve as the first point of contact for their customers. Success in this position requires strong communication skills, attention to detail ...

High Point University

Campus Concierge

High Point, NC · On-site

$13.75 - $17.75/hr

High Point University Office of Communication is seeking a Campus Concierge. This position provides HPU students, faculty, staff, and families with first-class customer service and assists in finding ...

Zellerfeld Shoe Company Inc.

First-Level IT Support

Austin, CO · On-site

$20.25 - $27.75/hr

Responsibilities : • Be the first point of contact for IT support, triage, resolve, and escalate hardware and software issues for employees • Support and troubleshoot macOS and Windows laptops ...

SPLASH

First Impression Specialist

Bridgeville, PA · On-site

$14.25 - $19/hr

SPLASH, a division of Nicklas Supply, is seeking a professional and friendly Receptionist to be the first point of contact in our showroom. This role is essential in supporting daily operations and ...

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First Point information

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$21

$49

$76

How much do first point jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for first point in the United States is $49.21, according to ZipRecruiter salary data. Most workers in this role earn between $39.18 and $58.17 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a First Point of Contact, and why are they important?

To thrive as a First Point of Contact, you generally need strong communication skills, customer service experience, and basic administrative abilities, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, multi-line phone systems, and office software is also important. Exceptional interpersonal skills, patience, and problem-solving abilities help you stand out in this position. These skills ensure efficient handling of inquiries, a positive customer experience, and smooth operational workflow.

What is the difference between First Point vs Customer Service Representative?

AspectFirst PointCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma or equivalent; often customer service training
Work EnvironmentCall centers, customer support centersCall centers, retail, office settings
Employer & Industry UsageTelecommunications, tech, retailRetail, finance, healthcare, telecom
Common Search & ComparisonCustomer support roles, entry-level support jobsCustomer service jobs, support representative roles

First Point roles typically involve initial customer contact, troubleshooting, and basic support, often requiring specific certifications. Customer Service Representatives handle customer inquiries, complaints, and support across various industries. While both roles focus on customer interaction, First Point positions often serve as the first contact in technical or support hierarchies, whereas Customer Service Representatives may handle broader customer relations.

What are 'First Point' jobs?

'First Point' jobs typically refer to roles that serve as the initial contact for customers, clients, or visitors within an organization. These positions are often found in customer service, reception, or support departments and are responsible for answering inquiries, directing people, and providing general information. The goal of a First Point position is to ensure a positive first impression and assist with resolving issues or connecting individuals to the appropriate resources. Strong communication and interpersonal skills are essential for these roles. Duties may also include managing phone calls, emails, and in-person requests.

How does the First Point role typically interact with other departments within an organization?

The First Point role serves as the initial contact for clients or customers, which means frequent collaboration with departments such as Customer Service, Sales, and Technical Support. You’ll often relay inquiries, provide information, and escalate issues to specialized teams, ensuring a seamless customer experience. This role requires strong communication skills and the ability to quickly understand which department can best address a client's needs. Building relationships with colleagues across departments can help you resolve issues more efficiently and contribute to a positive workplace dynamic.
More about First Point jobs
What states have the most First Point jobs? States with the most job openings for First Point jobs include:
What job categories do people searching First Point jobs look for? The top searched job categories for First Point jobs are:
First Point jobs near you
Infographic showing various First Point job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $102,350 per year, or $49.2 per hour.

Wicker Point Club House - Receptionist - Part-Time

Wicker Point Golf Club

Alexander City, AL

$12.75 - $17/hr

Part-time

Re-posted 3 days ago

Job description

WICKER POINT GOLF CLUB

Part-Time Receptionist

Reports To: Clubhouse Manager

Employment Type: Part-Time

Availability: Must be available to work a variety of shifts, including evenings and weekends

About the Role

As the first point of contact for our members and guests, the Receptionist plays a vital role in setting the tone for every clubhouse experience. We are looking for a warm, professional, and organized individual who takes pride in delivering exceptional service and upholding the standards of Wicker Point Golf Club. The ideal candidate is eager to learn, thrives in a member-focused environment, and maintains a positive, welcoming presence at all times.

Key Responsibilities

• Greet members and guests with a warm, professional welcome upon arrival

• Answer and direct incoming calls; take and relay messages to appropriate staff in a timely manner

• Manage dining and event reservations

• Handle member inquiries and concerns via phone, email, and in person

• Manage meeting room availability and scheduling

• Receive, sort, and distribute daily mail and deliveries

• Assist with printing, photocopying, and general administrative tasks

• Maintain the cleanliness, organization, and professional appearance of the reception area

• Manage office inventory including stationery and supplies

• Support telecommunications and security systems as needed

Qualifications

• Strong interpersonal and communication skills, both written and verbal

• Professional, polished appearance and demeanor

• Highly organized with strong attention to detail

• Ability to multitask and remain composed in a fast-paced environment

• Positive attitude and genuine desire to serve others

• Previous experience in hospitality, reception, or customer service preferred

• Basic computer proficiency required; experience with reservation or club management software is a plus.

Wicker Point Golf Club is a Russell Lands, Inc. property

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