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First Notice Of Loss Jobs in Indiana (NOW HIRING)

Deckers Brands

LP Supervisor

Mooresville, IN · On-site

... notice. * Flexibility and responsiveness are critical in supporting Safety, Loss Prevention, and ... High School Diploma or GED Work Experience: * 3+ years of experience in security, loss prevention ...

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First Notice Of Loss information

What is a First Notice of Loss (FNOL)?

A First Notice of Loss (FNOL) is the initial report made to an insurance company after an incident, such as an accident, theft, or property damage, occurs. This notification starts the claims process, allowing the insurer to begin assessing the situation, gather necessary information, and determine coverage. FNOL can be reported by the policyholder, a third party, or sometimes an agent, and is typically submitted via phone, online platforms, or mobile apps. Providing accurate and timely FNOL helps ensure a smoother and faster claims resolution.

What are some common challenges faced by First Notice of Loss (FNOL) representatives, and how can they be managed?

FNOL representatives often encounter high call volumes and distressed customers reporting accidents or losses. Managing emotional conversations while accurately capturing all required information can be challenging. Building strong active listening skills and practicing empathy are crucial for success in this role. Many organizations provide training and support systems, such as knowledge bases and peer mentoring, to help FNOL representatives handle these situations efficiently while maintaining a supportive environment.

What are the key skills and qualifications needed to thrive as a First Notice of Loss (FNOL) representative, and why are they important?

To excel as a First Notice of Loss (FNOL) Representative, you need strong customer service skills, attention to detail, and knowledge of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management systems, call center software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and empathy help you effectively assist policyholders during stressful situations. These skills ensure accurate claim intake, customer satisfaction, and efficient claims processing, which are critical in the insurance industry.

What is the difference between First Notice Of Loss vs Insurance Adjuster?

AspectFirst Notice Of LossInsurance Adjuster
CredentialsTypically no specific certifications required; may vary by insurerOften requires licensing and certifications such as AIC or CPCU
Work EnvironmentInitial contact point, often customer-facing, in an office or remote settingField and office work, investigating claims, assessing damages
Industry UsageUsed across insurance companies to report claimsUsed by insurance companies to evaluate and settle claims

While First Notice Of Loss is the initial report of a claim, an Insurance Adjuster evaluates the claim details and determines coverage and settlement. Both roles are essential in the claims process but differ in responsibilities and required credentials.

What are popular job titles related to First Notice Of Loss jobs in Indiana?

For First Notice Of Loss jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching First Notice Of Loss jobs in Indiana look for?

The top searched job categories for First Notice Of Loss jobs in Indiana are:

What cities in Indiana are hiring for First Notice Of Loss jobs?

Cities in Indiana with the most First Notice Of Loss job openings:

First Notice Of Loss jobs near you
Infographic showing various First Notice Of Loss job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Field Property Claims Adjuster II - Northern, IN

Indiana Farmers Insurance

South Bend, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Job Type
Full-time
Description
Indiana Farmers Insurance is currently seeking an experienced, customer-oriented Field Property Claims professional to join our Claims Team and serve customers in communities throughout the assigned territory. In and around South Bend, Fort Wayne, Logansport areas (Northern Indiana)
We are looking for a customer-focused claims professional who enjoys working independently, building relationships, and delivering fair, timely claim resolutions that make a meaningful difference, for our customers when it matters most.
This role offers the opportunity to handle a diverse mix of personal, commercial, and farm property claims, including unique agricultural risks. As a trusted field representative, you'll investigate losses, evaluate coverage, prepare property estimates, and guide customers through the claims process with professionalism and care.
Benefits for the Field Property Claims Adjuster II:
  • Free Health insurance
  • Free Dental insurance
  • Free Vision insurance
  • Free Life insurance
  • Free Short-Term & Long-Term Disability insurance
  • 2% 401k Company Match
  • 11% 401k Company Contribution
  • Excellent Paid Time Off
  • Generous paid time for Parental Leave
  • Day of Service
  • We promote from within our widely-talented workforce regularly and consistently offer opportunities to learn and grow
  • Student Loan Assistance Program
  • Educational Incentive Program
  • Several committees to explore, to help you make and keep connections
  • Two robust Employee Assistance Programs for you and your family
  • Flexible Work Arrangements that include work locations in the office, hybrid schedules and fully remote. The type of arrangement available is determined by the position and business needs
  • Matching funds of up to $100 annually are available from the company for your favorite charitable organization
  • Associate recognition awards, fun gatherings, and opportunities to make friends are part of our culture
  • An on-site fitness center, as well as free and convenient parking, make life easier

Requirements
Qualifications and Responsibilities for the Field Property Claims Adjuster II:
  • Field property claims experience, preferably with an insurance carrier
  • Strong expertise in inspecting, evaluating, and estimating structural property losses across a variety of property types, including safely accessing roofs, basements, crawl spaces, and other loss locations as needed
  • Ability to investigate, evaluate, negotiate, and resolve personal, commercial, and farm property claims from first notice through settlement
  • Skilled in interpreting insurance policies, endorsements, and coverage provisions to make sound claim decisions
  • Experience identifying and referring potentially fraudulent claims for further investigation
  • Strong analytical, investigative, and problem-solving abilities
  • Exceptional communication and relationship-building skills, with a customer-focused approach and the ability to effectively manage expectations, navigate difficult conversations, and deliver outstanding service throughout the claims process
  • Valid driver's license with an acceptable motor vehicle record
  • Working knowledge of Xactimate or similar estimating software, preferred
  • Experience handling farm property claims, agricultural structures, equipment, and farm exposures, preferred
  • College degree, preferred
  • Industry designations such as CPCU, AIC, SCLA, or other insurance-related credentials, strongly preferred

Why work for Indiana Farmers Insurance?
Imagine working for an employer like this:
  • An average associate retention rate of 95% over the last 5 years
  • Financially stable as shown by our A- (Excellent) rating by AM Best
  • Truly customer focused
  • A strong legacy of excellent performance throughout our 149 years in business!

For more information about Indiana Farmers Mutual Insurance Company, please go to https://insurance.indianafarmers.com/about-us .
Indiana Farmers Insurance is an equal opportunity employer!

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