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First Notice Of Loss Jobs in Indiana (NOW HIRING)

Review insurance cases from first notice of loss through litigation and resolution. Skills * Bachelor's degree or 2+ years of customer service experience. * Previous claims experience in the ...

New

Review insurance cases from first notice of loss through litigation and resolution. Skills * Bachelor's degree or 2+ years of customer service experience. * Previous claims experience in the ...

... first notice of loss calls (FNOL) and participate in the department phone queue as needed. * Make coverage determinations and conduct investigative work of a complex nature, advising customers as to ...

... first notice of loss calls (FNOL) and participate in the department phone queue as needed. * Make coverage determinations and conduct investigative work of a complex nature, advising customers as to ...

Handle moderate to complex claims independently while managing your workload, from first notice of loss to final closure. * Be expected to work in a vehicle in the field daily while occasionally ...

Handle moderate to complex claims independently while managing your workload, from first notice of loss to final closure. * Be expected to work in a vehicle in the field daily while occasionally ...

Loss Prevention

Plainfield, IN · On-site

$18 - $20/hr

Loss Prevention Assemblix LLC is currently seeking a Loss Prevention & Safety Supervisor for our ... Support emergency response efforts including first aid response and maintenance of bloodborne ...

Loss Prevention

Indianapolis, IN · On-site

$18 - $20/hr

Assemblix LLC is currently seeking a Loss Prevention & Safety Supervisor for our facility in ... Support emergency response efforts including first aid response and maintenance of bloodborne ...

Loss Prevention

Indianapolis, IN · On-site

$18 - $20/hr

Description Assemblix LLC is currently seeking a Loss Prevention & Safety Supervisor for our ... Support emergency response efforts including first aid response and maintenance of bloodborne ...

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First Notice Of Loss information

What is a First Notice of Loss (FNOL)?

A First Notice of Loss (FNOL) is the initial report made to an insurance company after an incident, such as an accident, theft, or property damage, occurs. This notification starts the claims process, allowing the insurer to begin assessing the situation, gather necessary information, and determine coverage. FNOL can be reported by the policyholder, a third party, or sometimes an agent, and is typically submitted via phone, online platforms, or mobile apps. Providing accurate and timely FNOL helps ensure a smoother and faster claims resolution.

What are some common challenges faced by First Notice of Loss (FNOL) representatives, and how can they be managed?

FNOL representatives often encounter high call volumes and distressed customers reporting accidents or losses. Managing emotional conversations while accurately capturing all required information can be challenging. Building strong active listening skills and practicing empathy are crucial for success in this role. Many organizations provide training and support systems, such as knowledge bases and peer mentoring, to help FNOL representatives handle these situations efficiently while maintaining a supportive environment.

What are the key skills and qualifications needed to thrive as a First Notice of Loss (FNOL) representative, and why are they important?

To excel as a First Notice of Loss (FNOL) Representative, you need strong customer service skills, attention to detail, and knowledge of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management systems, call center software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and empathy help you effectively assist policyholders during stressful situations. These skills ensure accurate claim intake, customer satisfaction, and efficient claims processing, which are critical in the insurance industry.

What is the difference between First Notice Of Loss vs Insurance Adjuster?

AspectFirst Notice Of LossInsurance Adjuster
CredentialsTypically no specific certifications required; may vary by insurerOften requires licensing and certifications such as AIC or CPCU
Work EnvironmentInitial contact point, often customer-facing, in an office or remote settingField and office work, investigating claims, assessing damages
Industry UsageUsed across insurance companies to report claimsUsed by insurance companies to evaluate and settle claims

While First Notice Of Loss is the initial report of a claim, an Insurance Adjuster evaluates the claim details and determines coverage and settlement. Both roles are essential in the claims process but differ in responsibilities and required credentials.

What are popular job titles related to First Notice Of Loss jobs in Indiana?

For First Notice Of Loss jobs in Indiana, the most frequently searched job titles are:

What cities in Indiana are hiring for First Notice Of Loss jobs?

Cities in Indiana with the most First Notice Of Loss job openings:

Infographic showing various First Notice Of Loss job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Full-time

Posted 3 days ago

New


Job description

About The Role:
The Claims Specialist manages inbound FTL and LTL shipment claims by investigating various loss types and coordinating timely communication to ensure fair resolutions. Claim loss types include but are not limited to damages due to accidents, shifting, freight contamination, fire, improper temperature, claims for shortage, theft, and missing seals. This process requires the ability to conduct investigative work such as tracking down claim documents and gathering information from customers, the ability to communicate effectively via verbal or written correspondence, and the ability to drive claims toward judicious resolution through timely communication with relevant parties.

Responsibilities:

  • Reporting and processing claims on behalf of customers and carriers.
  • Contacting involved parties to obtain loss facts surrounding each claim.
  • Verifying insurance coverage & policy limits.
  • Negotiating settlements with insurance companies and motor carriers.
  • Review insurance cases from first notice of loss through litigation and resolution.

Skills

  • Bachelor's degree or 2+ years of customer service experience.
  • Previous claims experience in the transportation industry.
  • Ability to thrive in a fast-paced environment and meet performance metrics.
  • Organization and attention to detail.
  • Adaptability, multi-tasking ability, and a sense of urgency.
  • Team player who can connect with others, but who can also produce independent results.

NOTE: This position is located in-person at our Indianapolis, IN office 5 days per week.

NOTE: Visa sponsorship is not available for this position.

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S P O T logo

About S P O T

Sourced by ZipRecruiter

Industry

Offices of physical, occupational and speech therapists, and audiologists

Company size

11 - 50 Employees

Headquarters location

Redding, CA, US

Year founded

2019