ZipRecruiter

Log In

1

First Notice Of Loss Claims Representative Jobs (NOW HIRING)

Brunswick Companies

Claims Advocate

Cleveland, OH · On-site

Receive, triage, and coordinate claims from first notice of loss through resolution. * Educate ... Develop and maintain strong relationships with carrier claims representatives and trusted vendor ...

LOYALTY MGA LLC

FNOL Representative

Casselberry, FL · On-site

$16 - $17/hr

As a First Notice of Loss (FNOL) Customer Service Representative, you will play a crucial role in ... claims * High school diploma or GED * Committed to delivering exceptional customer service and ...

CSAA

Manage homeowners property claims from first notice of loss through resolution, handling low- to high-complexity losses. * Investigate coverage by analyzing policy language, endorsements, and ...

CSAA

Manage homeowners property claims from first notice of loss through resolution, handling low- to high-complexity losses. * Investigate coverage by analyzing policy language, endorsements, and ...

CSAA

Manage homeowners property claims from first notice of loss through resolution, handling low- to high-complexity losses. * Investigate coverage by analyzing policy language, endorsements, and ...

CSAA

Manage homeowners property claims from first notice of loss through resolution, handling low- to high-complexity losses. * Investigate coverage by analyzing policy language, endorsements, and ...

ServiceMaster Restore of Greater Houston

Be Seen First

Claims Coordinator

Houston, TX · On-site

... first notice of loss through final invoice. POSITION OVERVIEW The Claims Coordinator is responsible for ensuring each job is accurately documented and compliant with ServiceMaster standards ...

New

previous pagenext page

Showing results 21-40

All JobsFinance and Insurance JobsInsurance JobsInsurance Claims Specialist JobsFirst Notice Of Loss Claims Representative Jobs

First Notice Of Loss Claims Representative information

See salary details

$11

$24

$42

How much do first notice of loss claims representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for first notice of loss claims representative in the United States is $24.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.40 per hour, depending on experience, location, and employer.

What is a First Notice of Loss Claims Representative?

A First Notice Of Loss (FNOL) Claims Representative is responsible for handling the initial report of an insurance claim. They collect key details from policyholders, assess coverage, and provide guidance on the next steps in the claims process. Their role involves ensuring accurate documentation, offering customer support, and coordinating with adjusters or other departments to facilitate claim resolution. Strong communication and problem-solving skills are essential for this role.

What are the typical responsibilities of a First Notice of Loss Claims Representative during a standard workday?

As a First Notice Of Loss Claims Representative, your daily responsibilities mainly involve taking incoming calls from policyholders reporting new claims, documenting their information accurately, and asking pertinent questions to gather all necessary details. You will enter this information into the claims system, provide initial guidance to customers, and forward the claims to the appropriate adjusters or departments for further handling. You may also follow up with claimants to clarify information, answer basic questions about the claims process, and coordinate with agents or other internal teams. The role requires balancing efficiency with empathy, as you are often the first point of contact for individuals experiencing stressful situations.

What are the key skills and qualifications needed to thrive as a First Notice of Loss Claims Representative?

To thrive as a First Notice Of Loss Claims Representative, you need strong customer service skills, attention to detail, and basic insurance knowledge, typically supported by a high school diploma or equivalent. Familiarity with claims management software, phone systems, and standard office applications is common, and some employers may prefer relevant certifications in insurance or claims handling. Excellent communication, problem-solving abilities, and empathy help you address policyholders’ needs efficiently and compassionately. These skills ensure accurate intake of loss information, a positive customer experience, and effective collaboration with the broader claims team.

More about First Notice Of Loss Claims Representative jobs

What cities are hiring for First Notice Of Loss Claims Representative jobs?

Cities with the most First Notice Of Loss Claims Representative job openings:

What are the most commonly searched types of First Notice Of Loss Claims Representative jobs?

The most popular types of First Notice Of Loss Claims Representative jobs are:

What states have the most First Notice Of Loss Claims Representative jobs?

States with the most job openings for First Notice Of Loss Claims Representative jobs include:

What job categories do people searching First Notice Of Loss Claims Representative jobs look for?

The top searched job categories for First Notice Of Loss Claims Representative jobs are:

First Notice Of Loss Claims Representative jobs near you
Infographic showing various First Notice Of Loss Claims Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $50,180 per year, or $24.1 per hour.

Claims Advocate

Brunswick Companies

Cleveland, OH • On-site

Other

Re-posted 7 days ago

Key responsibilities

  • Serve as the primary point of contact for clients throughout the claims process.

  • Receive, triage, and coordinate claims from first notice of loss through resolution.

  • Develop and maintain strong relationships with carrier claims representatives and trusted vendor partners.

Job description

NOTE: This position can transition to a hybrid role once fully trained and self-sufficient.


ABOUT BRUNSWICK PRIVATE CLIENT

Brunswick Private Client partners with financial advisors, family offices, attorneys, and other trusted professionals to help high-net-worth individuals and families make informed decisions about protecting their assets and lifestyles. Our approach is consultative, educational, and relationship-driven, with a focus on delivering exceptional client experiences and long-term partnerships.


POSITION SUMMARY

The Private Client Claims Advocate serves as Brunswick's dedicated claims specialist, providing concierge-level support and advocacy throughout the claims process while partnering closely with our Account Executive team. This role serves as the primary liaison between clients, carriers, adjusters, and service providers to ensure claims are handled promptly, professionally, and with the highest level of care.


The Claims Advocate is responsible for delivering an exceptional claims experience, developing specialized claims expertise, strengthening carrier and vendor relationships, and continually improving Brunswick's claims processes. By assuming ownership of day-to-day claims management, this role allows our Account Executives to remain focused on client advisory, relationship management, and retention while ensuring clients receive dedicated support during one of the most important moments in their relationship with Brunswick.


KEY RESPONSIBILITIES

Claims Advocacy & Client Experience

  • Serve as the primary point of contact for clients throughout the claims process.
  • Receive, triage, and coordinate claims from first notice of loss through resolution.
  • Educate clients on the claims process, establish expectations, and provide proactive claim updates.
  • Advocate for clients by coordinating communication with carriers, adjusters, and service providers and assisting with escalated claim issues.
  • Deliver an exceptional client experience throughout the life of every claim.

Carrier & Vendor Relationships

  • Develop and maintain strong relationships with carrier claims representatives and trusted vendor partners.
  • Coordinate vendor involvement during complex claims and identify quality resources for clients.
  • Serve as Brunswick's primary liaison for claims-related carrier matters.

Claims Expertise & Operational Excellence

  • Develop advanced knowledge of carrier claims procedures and best practices.
  • Assist Account Executives with claim-related coverage questions and strategy discussions.
  • Identify claims trends and recommend operational improvements.
  • Develop and maintain standardized claims workflows and client communication resources.
  • Serve as a claims resource for the Private Client team.

Documentation & Department Support

  • Maintain complete and accurate Epic documentation and ensure agency documentation standards are met.
  • Support reporting, quality control, and compliance initiatives.
  • During lighter claims activity, assist the Service Team with workflow, documentation, administrative processing, and service initiatives.
  • Participate in process improvement initiatives, system enhancements, departmental projects, and other operational priorities that support the evolving needs of the Private Client department.


QUALIFICATIONS

• Property & Casualty insurance license required or ability to obtain and maintain licensure.

• Experience in personal lines claims, account management, or a related insurance role preferred.

• Strong communication, organizational, and client service skills.

• Ability to manage multiple priorities while maintaining accuracy and professionalism.

• Physical requirements: Prolonged periods working on a computer.


THE IDEAL CANDIDATE

We're looking for someone who is:

• Personable and naturally relationship-oriented.

• Consultative, never high-pressure.

• Highly organized and detail-oriented.

• A strong communicator who can simplify complex topics.

• Proactive, responsive, and dependable.

• Professional, polished, and confident working with affluent clientele.

• Passionate about delivering an exceptional client experience.


CORPORATE VALUES

Leadership – Listen first to lead with clarity and purpose.

Ownership and Follow Through – We do what we say and follow through every time.

Value People Deeply – We put people first and show love in every interaction.

Experience – Use experience to provide guidance people can trust.


Visit our LinkedIn page here: Brunswick Private Client

Visit our website here: Brunswick Private Client Website


Brunswick Private Client is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All your information will be kept confidential according to EEO guidelines. Please visit www.brunswickprivateclient.com to learn more about us.

Apply