The Instrument Technician will be at the forefront of innovation by providing first-line support to operations and site equipment for maintenance needs. Having the understanding of power supply and ...
The Instrument Technician will be at the forefront of innovation by providing first-line support to operations and site equipment for maintenance needs. Having the understanding of power supply and ...
The Instrument Technician will be at the forefront of innovation by providing first-line support to operations and site equipment for maintenance needs. Having the understanding of power supply and ...
The Instrument Technician will be at the forefront of innovation by providing first-line support to operations and site equipment for maintenance needs. Having the understanding of power supply and ...
The Instrument Technician will be at the forefront of innovation by providing first-line support to operations and site equipment for maintenance needs. Having the understanding of power supply and ...
The Instrument Technician will be at the forefront of innovation by providing first-line support to operations and site equipment for maintenance needs. Having the understanding of power supply and ...
First Line Leader Our Operations team is essential to delivering the innovative products we make ... sound manner; supporting Process Safety Management (PSM), cost, yield, utility, production ...
First Line Leader Our Operations team is essential to delivering the innovative products we make ... sound manner; supporting Process Safety Management (PSM), cost, yield, utility, production ...
General Labor - Paint Line - 1st Shift
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$15 - $18.50/hr
General Labor - Paint Line Support - 1st Shift Rittal is a leading global provider of solutions for industrial enclosures, power distribution, climate control, and IT infrastructure, as well as ...
General Labor - Paint Line - 1st Shift
Urbana, OH · On-site
$15 - $18.50/hr
General Labor - Paint Line Support - 1st Shift Rittal is a leading global provider of solutions for industrial enclosures, power distribution, climate control, and IT infrastructure, as well as ...
General Labor - Paint Line - 1st Shift
Urbana, OH · On-site
$15 - $18.50/hr
General Labor - Paint Line Support - 1st Shift Rittal is a leading global provider of solutions for industrial enclosures, power distribution, climate control, and IT infrastructure, as well as ...
Quick apply
General Labor - Paint Line - 1st Shift
Urbana, OH · On-site
$15 - $18.50/hr
General Labor - Paint Line Support - 1st Shift Rittal is a leading global provider of solutions for industrial enclosures, power distribution, climate control, and IT infrastructure, as well as ...
HR Coordinator
Twinsburg, OH · On-site
$19.75 - $25.75/hr
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HR Coordinator
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Webex Systems Engineer
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Provide first-line support to end-users for Webex-related issues, including hardware, software, and connectivity problems. * Assist users with accessing and using Webex systems and devices.
Quick apply
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Provide first-line support to end-users for Webex-related issues, including hardware, software, and connectivity problems. * Assist users with accessing and using Webex systems and devices.
HR Coordinator
Twinsburg, OH · On-site
$19.75 - $25.75/hr
Provide first-line support for employee inquiries, escalating issues to HR leadership as needed. * Help coordinate employee engagement initiatives and events. General HR Support * Support training ...
HR Coordinator
Twinsburg, OH · On-site
$19.75 - $25.75/hr
Provide first-line support for employee inquiries, escalating issues to HR leadership as needed. * Help coordinate employee engagement initiatives and events. General HR Support * Support training ...
Manufacturing Supervisor (First Line Leader: 3rd Shift 9:30pm to 5:30am) Our Operations team is ... sound manner; supporting Process Safety Management (PSM), cost, yield, utility, production ...
Manufacturing Supervisor (First Line Leader: 3rd Shift 9:30pm to 5:30am) Our Operations team is ... sound manner; supporting Process Safety Management (PSM), cost, yield, utility, production ...
IT Helpdesk Technician
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We are seeking a reliable, motivated, and technically skilled Entry Level Helpdesk Technician to join our dynamic IT team. The ideal candidate will provide first-line support to end users ...
IT Helpdesk Technician
Westerville, OH · On-site
We are seeking a reliable, motivated, and technically skilled Entry Level Helpdesk Technician to join our dynamic IT team. The ideal candidate will provide first-line support to end users ...
We are seeking a reliable, motivated, and technically skilled Entry Level Helpdesk Technician to join our dynamic IT team. The ideal candidate will provide first-line support to end users ...
New
We are seeking a reliable, motivated, and technically skilled Entry Level Helpdesk Technician to join our dynamic IT team. The ideal candidate will provide first-line support to end users ...
New
Our team is responsible for first-line support for the F-35 Wright-Patterson Operations Center customers & sites. What You Will Be Doing Your responsibilities will include but are not limited to:
Our team is responsible for first-line support for the F-35 Wright-Patterson Operations Center customers & sites. What You Will Be Doing Your responsibilities will include but are not limited to:
Our team is responsible for first-line support for the F-35 Wright-Patterson Operations Center customers & sites. What You Will Be Doing Your responsibilities will include but are not limited to:
Our team is responsible for first-line support for the F-35 Wright-Patterson Operations Center customers & sites. What You Will Be Doing Your responsibilities will include but are not limited to:
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The Product Support Specialist acts as the first line of technical product support for internal teams, property teams, and residents. This position plays a key role in identifying product issues ...
Product Support Specialist
Cleveland, OH · On-site
The Product Support Specialist acts as the first line of technical product support for internal teams, property teams, and residents. This position plays a key role in identifying product issues ...
The Product Support Specialist acts as the first line of technical product support for internal teams, property teams, and residents. This position plays a key role in identifying product issues ...
The Product Support Specialist acts as the first line of technical product support for internal teams, property teams, and residents. This position plays a key role in identifying product issues ...
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Technical Support/ IT Support-- Columbus, OH 43219
Columbus, OH · On-site
$20 - $26/hr
Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a customer-first mindset. * Build trust and rapport with end users by demonstrating active listening ...
Quick apply
Technical Support/ IT Support-- Columbus, OH 43219
Columbus, OH · On-site
$20 - $26/hr
Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a customer-first mindset. * Build trust and rapport with end users by demonstrating active listening ...
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$24 - $25/hr
Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a customer-first mindset. * Build trust and rapport with end users by demonstrating active listening ...
Quick apply
IT Support
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Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a customer-first mindset. * Build trust and rapport with end users by demonstrating active listening ...
The Technical Support Specialist is an entry-level position that works alongside the Network Administrator to provide first-line technical support across Alloy Precision Technologies (APT). This ...
The Technical Support Specialist is an entry-level position that works alongside the Network Administrator to provide first-line technical support across Alloy Precision Technologies (APT). This ...
First Line Support information
See Ohio salary details
$11.88 - $13.63
2% of jobs
$13.63 - $15.37
9% of jobs
$16.26 is the 25th percentile. Wages below this are outliers.
$15.37 - $17.12
26% of jobs
The median wage is $17.81 / hr.
$17.12 - $18.86
31% of jobs
$19.86 is the 75th percentile. Wages above this are outliers.
$18.86 - $20.61
12% of jobs
$20.61 - $22.35
7% of jobs
$22.35 - $24.10
5% of jobs
$24.10 - $25.85
3% of jobs
$25.85 - $27.59
2% of jobs
$27.59 - $29.34
1% of jobs
$29.34 - $31.08
1% of jobs
$11
$19
$31
How much do first line support jobs pay per hour?
How do I get my first line support job?
What are the key skills and qualifications needed to thrive as a first line support specialist?
What is the difference between First Line Support vs Help Desk Technician?
| Aspect | First Line Support | Help Desk Technician |
|---|---|---|
| Certifications | Basic IT certifications (e.g., CompTIA A+) | Similar certifications, often the same |
| Work Environment | Frontline customer support, often in call centers or IT departments | Help desk or support centers, remote or on-site |
| Employer & Industry Usage | Common in IT, telecommunications, and tech companies | Used across various industries with IT support needs |
| Search & Comparison Intent | Often compared for entry-level IT roles | Similar search intent, focusing on support roles |
First Line Support and Help Desk Technician roles are closely related, often sharing similar certifications and work environments. Both positions serve as the first point of contact for technical issues, primarily in IT support settings. The main difference lies in terminology used by employers, but their responsibilities and required skills are largely overlapping, making them interchangeable in many contexts.
What are some common challenges faced by first line support staff, and how can they be effectively managed?
What is a first line support?

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 21 hours ago
Lubrizol rating
8.7
Based on 54 frontline employees who took The Breakroom Quiz
15th of 100 rated chemical manufacturers
Job description
Shape the Future with Us. At Lubrizol, we're transforming the specialty chemicals market through science, sustainability, and a culture of inclusion. As part of our global team, you'll be empowered to make a real impact-on your career, your community, and the world around you.
Instrument Maintenance Technician
Shift: 1st Shift
Job Type: Full-Time/On-Site
How You'll Make an Impact
As an Instrument Maintenance Craftsperson, you'll be at the forefront of keeping operations running safely and reliably by providing first-line support to site instrumentation and controls. You'll contribute to maintaining high standards of safety, product quality, and operational excellence while working with a diverse and collaborative team.
The Instrument Technician will be at the forefront of innovation by providing first-line support to operations and site equipment for maintenance needs. Having the understanding of power supply and pneumatic instruments; including meters, monitors, transmitters, flowmeters, level devices, switches, alarms, PLC's, transducers, regulators, control valves, automatic valves, actuators, and solenoid valves; Also includes calibration, testing, troubleshooting, and repairs of all instrumentation and related equipment, including ISO (International Organization Standardization) equipment, which necessitates the ability to properly calibrate and document the ISO items
In this role, you will:
- Review job packages to ensure work can be executed safely and per specifications.
- Obtain work permits and conduct required walkdowns with Operations.
- Follow job plans and maintenance work processes to complete assignments.
- Install, repair, troubleshoot, and maintain site instrumentation and pneumatic/electrical devices.
- Perform calibration, testing, adjustments, and documentation for instrumentation and ISO equipment.
- Conduct loop checks, identify operational variances, and update drawings as needed.
- Analyze root causes of issues and provide feedback to improve job plans and reliability.
- Complete all required documentation including digital work orders, calibration records, and SAP entries.
- Operate mobile equipment such as forklifts, scissor lifts, and utility carts.
- Maintain a clean, safe, and organized work environment.
Required Qualifications that Enable Your Success
- High school diploma or equivalent.
- Experience in installation, calibration, and troubleshooting of instrumentation.
- Ability to read and interpret electrical drawings and schematics.
- Strong organizational, math, and computer skills.
- Effective written, verbal, and listening communication skills.
Preferred Qualifications that Drive You Forward
- Experience working in a chemical plant.
- Proficiency with Microsoft Office and SAP (S/4 HANA).
- Vocational/technical certificates relevant to instrumentation.
- Associate degree or higher in an instrumentation-related field.
Your Work Environment
This role involves working in a plant environment, including exposure to inclement weather, confined spaces, heights, noise, and chemical odors. You may be required to work overtime, holidays, and participate in a rotational call-in schedule. Physical activities include climbing ladders and stairways, prolonged standing/walking, and lifting up to 100 pounds. Use of required PPE, including hearing protection and respirators (clean-shaven policy applies), is mandatory.
Benefits that Empower You
- Competitive salary with performance-based bonus plans
- 401(k) match + Age-Weighted Defined Contribution
- Comprehensive medical, dental & vision coverage
- Health Savings Account (HSA)
- Paid holidays, vacation, and parental leave
- Flexible work environment
- Learning and development opportunities
- Career and professional growth
- Inclusive culture and vibrant community engagement
Learn more at https://benefits.lubrizol.com/
Lubrizol: Imagined for Life. Enabled by Science. Delivered by You. For nearly 100 years, Lubrizol has delivered science-backed solutions that improve modern life, advance mobility, and support global sustainability.
Lubrizol: Imagined for Life. Enabled by Science. Delivered by You.
For nearly 100 years, The Lubrizol Corporation, a Berkshire Hathaway company, has been at the forefront of innovation to enhance everyday life, advance mobility, and make the modern world work better. Our specialty chemistry solutions-from engine oils, performance coatings, and skincare to medical devices and plumbing systems -are powered by the expertise, passion, and commitment of people like you.
We tackle the world's toughest challenges with science-based solutions, deeply understanding our customers to deliver innovative chemistry and differentiated value. Our inclusive culture, dedication to safety, and incredible global talent drive our success. Our solutions meet the evolving needs of the modern world-brought to life by science and, most importantly, delivered by you.
Whether you're in the lab, on the production floor, or in the office, you'll be part of a team around the world that empowers you to think boldly, drive results, and contribute to solutions that shape a better, more sustainable future.
We win because of you. Let's build the future together.
#LI-EF2
#LBZUS
About Lubrizol
Sourced by ZipRecruiter
The Lubrizol Corporation, a Berkshire Hathaway company, is committed to enabling a sustainable future. Our unmatched science unlocks immense possibilities at the molecular level, driving sustainable and measurable results to help the world Move Cleaner, Create Smarter and Live Better. Our solutions are used by people every day, improving billions of lives around the world.
Industry
Chemical manufacturing
Company size
10,000+ Employees
Headquarters location
Wickliffe, OH, US
Year founded
1928