Fire Police Jobs (NOW HIRING)

Salary: $61,333.48 Annually
Location : Rockford, IL
Job Type: Full-Time
Job Number: 2026-1
Department: Rockford Fire 911 Division
Division: 911 Division
Opening Date: 07/31/2026
Closing Date: 8/28/2026 11:59 PM Central
To serve the public by the answering calls for emergency and non emergency assistance and dispatching the appropriate personnel, equipment and units in accordance with the location and nature of the call.
Everyday people are calling 911 and you will have the potential to impact someone's life. In this position you will be working with a team of professionals, who are dedicated to the well being of the community. We are seeking flexible, multi-tasking individuals who can assess the priority for fire, police and emergency medical services through exceptional listening, and outside the box problem solving skills. Employees must be able to manage intense, stressful situations. You may be the most important person they will never see!
Under general supervision, carries out full-performance level work in operating radio, CAD terminal and other communications equipment necessary for the efficiency and safety of emergency response personnel and general public. Receives, responds, transmits, answers and/or verifies messages and/or inquiries received via communications equipment. Work is performed under the supervision of a 911 Shift Supervisor and in accordance with established rules and procedures. Must be able to work 12 hour shifts which include weekends and holidays. Required to work scheduled on call assignments scheduled, as well as assigned overtime when necessary.
Job Description
The following duties are normal for this position. The omission of specific statements of duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. This is not meant to replace the job description of the 911 Telecommunicator for the City of Rockford.
-Receives 911 calls for emergency and non-emergency situations on computerized telephone, cell phone, radio and other communicating systems; handles routine calls according to proper departmental policies and procedures.
-Dispatches emergency personnel and equipment according to procedures and in accordance with the nature and location of the emergency; makes radio and telephone notification to utilities, law enforcement agencies and other concerned parties.
-Provides EMD ( Emergency Medical Dispatch) medical instructions via telephone to callers in medical emergencies.
-Uses standard operating procedures in dispatching calls for service to a large number of police units; determines channel to use, priority of calls and number of units to dispatch.
-Requires the ability to listen, communicate, and speak clearly enough to be understood while answering incoming radio, 911 and telephone calls.
-Possess the ability to receive, comprehend and promptly relay accurate information.
-Requires skill in making effective decisions under stressful conditions, performing multiple tasks simultaneously, and remaining calm during emergency situations. Must be able to quickly exercise good judgment and make sound decisions to ensure personnel and public safety.
-Requires the ability to perform repetitive motion at a keyboard/console on an intermittent/regular basis for extended time periods per work shift.
Minimum Qualifications
Graduation from high school or the equivalent. Must be eighteen (18) years of age to apply. Past experience in high paced, stressful conditions is desirable.
Disqualifications
Successfully pass criminal background check and successfully pass pre-employment drug screening.
The City of Rockford offers a competitive benefits and salary package to employees. Included in this package.
Salary: increases annually based on the AFSCME Collective Bargaining Agreement. Annual salary posted is result of an 84 hour pay period.
Medical Insurance: Employees may choose from a P.P.O. (Preferred Provider Plan) or an H.S.A (Health Savings Account) with optional Wellness Plan. Dental Insurance: With options for In Network and Out of Network coverage available. Life Insurance: With optional supplemental group term available. Vision Insurance: Available with premiums deducted at pre tax basis. Prescription Program available with nominal co pay.
Vacation accumulates as follows: Date of hire to one full year through eight years, 7 hours per month accrued vacation. 9th year through 14th full year, 10.5 hours per month. 15th year through 24th full year, 14 hours per month. 25th year and over, 17.5 hours per month.
Retirement: Members are enrolled in the I.M.R.F.( Illinois Municipal Retirement Fund)
The above benefits are representative of AFSCME 1058.
https://rockfordil.gov/city-departments/human-resources/employment-benefits/
https://rockfordil.gov/city-departments/human-resources/union-contracts/
01
I understand that all questions must be answered. If the question is not applicable to me then I will put a N/A in the space. DO NOT LEAVE A QUESTION BLANK

• Yes
• No

02
What is your First name? Print in all caps!
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What is your middle name? PRINT ALL CAPS
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What is your Last Name? Print in all caps!
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What is your gender?

• Male
• Female
• Do not wish to discolse

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What is your race?

• Caucasian
• African American
• Hispanic
• Asian
• Do not wish to disclose
• Other

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Are you a U.S. Citizens or an alien who meets the criteria set forth in 8 U.S.C. Section 1324B.

• Yes
• No

08
Are you eligible to work in the United States?

• Yes
• No

09
If you answered "no" to the above question on work eligibility, please give a brief description of your current status.
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Do you meet the minimum age requirement for this position of at least 18 years old?

• Yes
• No

11
What is your date of birth? Please respond mm/dd/year
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What is your highest level of education completed?

• High School or GED Equivalent
• Associate's Degree
• Bachelor's Degree
• Master's Degree or above

13
What year did you graduate from High School or obtain your GED Certificate?
14
List in chronological order the name of all the High Schools you attended, dates you attended the High School and if you graduated. Also list the City and State where the school is located.Example: High School, Dates Attended, Graduated, or Did Not Graduate, Rockford, Illinois.
15
List in chronological order the name of all Colleges or Universities you attended, dates you attended the College or University and if you obtained a degree. Also list the City and State of the school.Example: Name of College or University, Dates Attended, Degree Awarded, or Not Awarded Yet, Rockford, Illinois.
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What was or is your Major in college?
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List any trade schools you attended or any other certifications you have.
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List any community, civic, volunteer or similar activities you have been involved in. Include names of organizations, approximate dates, duties, names of contact persons and other pertinent information. If none put N/A.
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Have you ever been suspended from any high school, college, university, business or vocational school or any other education institution (other than elementary school)? If YES, explain.
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Have you ever been fired / terminated from any job or resigned in lieu of being fired? Put either yes or no. If YES, explain briefly in detail here and to the background investigator.
21
Have you ever been suspended from any job for disciplinary reasons? Please explain in detail for what and why. This includes formal reprimands also. or Have you been formally reprimanded from any job for disciplinary reasons? Please provide the date of the incident.
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Have you ever been accused of theft, misappropriation, improper documentation, under-ringing or any similar situation by any employer? Put either yes or no. If YES, please provide the date and explain here.
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Have you had any extended absences from work for reasons other than vacations or approved leaves? Put either yes or no. If YES, explain here and to the investigator.
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Do you object, or would any problem result, if your present employer was contacted at this time? Put either yes or no. If YES, explain here and to the background investigator.
25
During the course of the background investigation, persons who know you will be contacted and interviewed. Inquires will be limited to job-related matters. Please list the full name, address, and telephone number of your living Father, Mother, Spouse, Father-In-Law, Mother-In-Law, Former Spouse, Brother, Sister, Step-Father, Step Mother, Step-Brother and Step-Sister.Example:Father - John Doe, 1234 4th St, 815-988-4567Brother - Jack Doe, 1234 4th St, 815-988-4567Brother (2) - Jason Doe, 1234 4th St, 185-988-4567.
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List the name, current address, current phone and the dates from and to for all individuals with whom you have lived during the past 10 years (including fiances), excluding relatives.Example:Friend - Jennifer Aines, 1882 7th St, Rockford, IL, 61084, 815-876-4540, 3/12 - current
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Have you ever been evicted from any residence? If Yes, explain.
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Have you ever served in the military? Put either yes or no. If YES, list the branch, Service Number, Dates of Service, and type of Discharge.Example: United States Navy, 334556687, 10/3 - 10/30, Honorable.
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Have you ever been barred from military enlistment or re-enlistment. Answer with either yes or no. If YES, briefly explain below and explain in detail to the background investigator.
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Have you ever filed or declared bankruptcy? Answer with either yes or no. If YES, explain briefly ( when, where, and why) and explain in detail to the background investigator.
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Have you ever had any bills turned over to a collection agency? Answer either yes or no. If YES, explain briefly below and in detail to the background investigator.
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Have your wages ever been garnished? Answer with either yes or no. If YES, explain briefly below and in detail to the background investigator.
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Have you ever been delinquent on any tax payment? Answer with either yes or no. If YES, explain briefly below and in detail to the background investigator.
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Have you ever been a suspect in any criminal matter. Answer with either yes or no. If YES, explain briefly below and in detail to the background investigator.
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Have you ever been detained or questioned by a police agency? Answer with either yes or no. If YES, explain briefly below and in detail to the background investigator.
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Have you ever been convicted of a crime? You are not required to include juvenile convictions that have been expunged or for which the records have been sealed.

• Yes
• No

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Have you ever been arrested for or convicted of any crime related to Domestic Violence? Answer with either yes or no. If YES, explain briefly below and in detail to the background investigator.
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Have you ever been CONVICTED of a felony?

• Yes
• No

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Have you been convicted of a misdemeanor within the last 3 years? If yes, please list criminal offense, when it occurred and the outcome.
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Have you been convicted of a Driving Under the Influence charge within the last 5 years? Answer with yes or no. If yes give the year of the conviction.
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Have you ever been served with an Order of Protection? Answer with either yes or no. If YES, explain briefly below and in detail to the background investigator.
42
Are you now meeting all court-ordered support obligations that have been placed against you? Answer with either yes, no, or N/A. If NO, explain briefly below and in detail to the background investigator.
43
Have you ever been involved in any matter that may be covered by one or more of the following terms: conditional discharge; court supervision; release; parole; probation (or any similar wording)? Answer with either yes or no. If YES, please provide a date and explain briefly below.
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Have you ever been subject to a D.C.F.S. (Department of Child and Family Services, or similar agency) investigation? Answer with either yes or no. If YES, explain briefly below and in detail to the background investigator.
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Have you ever been a member of, or in any way associated with any organized crime, street gang, outlaw motorcycle groups, anti-government movements, hate group or terrorist organization, or any group that could be considered to be related to any of the above? Answer with either yes or no. If YES, explain briefly below and in detail to the background investigator.
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List your Driver License Number and State PleaseExample: 123456-56, Illinois
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List the State, Name, and License Number, of all other states in which you have held a driver's license. If none put N/A.Example(1) California, Jermaine Dye , 1234567
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List all traffic citations you have received and the disposition. You will need to list the Nature of the Violation, Approximate Date, City, State, Final Disposition.Example(1) disregard traffic control device, 5/13/13, Rockford, Illinois, guilty paid fine
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I will allow the Rockford Police to conduct a DCFS, Credit, Social Security, and any other background checks that pertains to the application process.

• Yes
• No

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Why do you want to be a 911 Telecommunicator?
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Have you applied with the Rockford Fire Department before? If so, what year?
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Do you have any previous 911 dispatch and or emergency communica