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Field Tech Jobs in Michigan (NOW HIRING)

Marencor

Desktop Support

Madison Heights, MI · On-site

$18.75 - $23.75/hr

Receiving oversight from the Field Tech Manager to ensure that policy, procedure, and methodology are followed This position is focused on desktop troubleshooting and customer service. The ideal ...

MCR Technical Service

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IT Field Service Technician

Big Rapids, MI · On-site

$19 - $22/hr

MCR Technical Service is looking for IT Field Service Technician to join the team! You must live Michigan. You will work from home and traveling to various locations in the North Central, south of ...

MCR Technical Service

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IT Field Service Technician

Big Rapids, MI · On-site

$19 - $22/hr

MCR Technical Service is looking for IT Field Service Technician to join the team! You must live Michigan. You will work from home and traveling to various locations in the North Central, south of ...

Geeks on Site

MI · On-site

$35/hr

On-Call IT Field Technician - PC, Mac, POS and TV Mounting * Location: Multiple U.S. Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule:

Geeks on Site

MI · On-site

$35/hr

On-Call IT Field Technician - PC, Mac, POS and TV Mounting * Location: Multiple U.S. Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule:

Corning

$13.75 - $18.25/hr

Bachelor's degree in business engineering, IT or in a related field * Fully bilingual Work Experience desired * Experience in working with Microsoft O365 * Understanding of manufacturing, engineering ...

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Field Tech information

See Michigan salary details

$10

$20

$32

How much do field tech jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for field tech in Michigan is $20.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $22.64 per hour, depending on experience, location, and employer.

What is a field tech?

Field Techs, or Field Technicians, are professionals who install, maintain, and repair equipment and systems at customer locations or in the field rather than in a fixed office or workshop. Their duties often include troubleshooting technical issues, performing routine maintenance, and providing on-site support for clients. Field Techs work in various industries, such as telecommunications, IT, utilities, and manufacturing, and require strong problem-solving skills and the ability to work independently. They often travel to different sites and interact directly with customers to ensure systems operate efficiently.

What are the key skills and qualifications needed to thrive as a field tech?

To thrive as a Field Tech, you need strong technical troubleshooting abilities, knowledge of industry-specific equipment, and typically a relevant certification or associate degree. Familiarity with diagnostic tools, mobile devices, and field management software is often required. Excellent communication, problem-solving, and customer service skills help Field Techs interact effectively with clients and team members. These skills and qualities are essential for delivering efficient on-site solutions, ensuring client satisfaction, and maintaining operational reliability.

What are some common challenges field techs face while working onsite, and how can they effectively address them?

Field Techs often encounter unpredictable environments, such as varying weather conditions, remote locations, and diverse client needs. Troubleshooting technical issues without immediate access to all resources can also be challenging. To succeed, it's important to develop strong problem-solving skills, maintain clear communication with your support team, and stay organized with proper tools and documentation. Proactively preparing for site visits and building rapport with clients can also help Field Techs manage onsite challenges more efficiently.

What is the difference between Field Tech vs Network Technician?

AspectField TechNetwork Technician
CertificationsCompTIA A+, Cisco CCNA (preferred)CompTIA Network+, Cisco CCNA
Work EnvironmentOn-site, customer locations, field settingsOffice, data centers, on-site at client sites
Industry UsageTelecom, cable, IT service providersIT, networking, telecommunications
Job FocusInstalling, maintaining, troubleshooting hardware and systems in the fieldConfiguring, troubleshooting, and maintaining network infrastructure

While both roles involve technical skills and certifications, a Field Tech primarily works in the field installing and repairing hardware at customer sites, whereas a Network Technician focuses on managing and troubleshooting network systems, often within data centers or office environments. Both roles are essential in the tech industry but differ in work setting and specific responsibilities.

What are popular job titles related to Field Tech jobs in Michigan?

For Field Tech jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Field Tech jobs in Michigan look for?

The top searched job categories for Field Tech jobs in Michigan are:

What cities in Michigan are hiring for Field Tech jobs?

Cities in Michigan with the most Field Tech job openings:

What are popular job titles related to Field Tech jobs in MI?

For Field Tech jobs in MI, the most frequently searched job titles are:

Field Tech jobs near you
Infographic showing various Field Tech job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 3% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,030 per year, or $20.2 per hour.

Field Restaurant Technology Support Specialist

McDonald's

Ann Arbor, MI • On-site

$17 - $20/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Key responsibilities

  • Visit assigned restaurants regularly to inspect and identify issues with restaurant technology.

  • Troubleshoot hardware, software, and connectivity problems affecting restaurant operations and coordinate repairs.

  • Install, replace, configure, and test hardware components, and maintain inventory of equipment and supplies.

McDonald's rating

5.1

Company rating: 5.1 out of 10

Based on 11,147 frontline employees who took The Breakroom Quiz

60th of 107 rated fast food restaurants

Job description

Field Restaurant Technology Support Specialist
Pay: $17.00 - $20.00 per hour, based on experience
Position Summary
We are seeking a hands-on, self-motivated Field Restaurant Technology Support Specialist to support multiple McDonald's restaurants throughout Southeast Michigan.
This is NOT a traditional IT help desk position. This role requires working inside the restaurants, inspecting equipment, troubleshooting technology issues, coordinating with McDonald's approved technology vendors and help desks, and helping keep our restaurant technology operating at peak performance.
The ideal candidate enjoys solving problems, working with people, and taking ownership of technology in a fast-paced restaurant environment. Most of your workday will be spent traveling between restaurant locations rather than sitting behind a desk.
Candidates with strong technical aptitude but limited professional experience are encouraged to apply. We are willing to train the right individual who demonstrates initiative, strong problem-solving skills, and a commitment to learning.
Primary Responsibilities
  • Visit assigned restaurants on a regular schedule to inspect restaurant technology and identify issues before they become major problems.
  • Perform routine technology walks to proactively identify equipment failures, damaged cables, worn peripherals, printer supply shortages, loose connections, and other conditions that may impact restaurant operations.
  • Troubleshoot hardware, software, and connectivity issues affecting restaurant operations.
  • Work directly with McDonald's approved technology support centers and vendors to diagnose and resolve equipment issues.
  • Install, replace, configure, and test approved hardware components when appropriate.
  • Coordinate equipment repairs with outside service providers.
  • Verify that repaired equipment is functioning properly before leaving the restaurant.
  • Maintain inventory of replacement equipment, cables, peripherals, batteries, and technology supplies.
  • Document service calls, repairs, and follow-up actions.
  • Train restaurant managers and employees on proper use of restaurant technology when needed.
  • Assist with restaurant technology upgrades, installations, and new equipment rollouts.
  • Perform preventive maintenance to maximize equipment uptime.
  • Identify recurring technology issues and recommend long-term solutions.
  • Respond to urgent technology issues that impact restaurant operations.
  • Maintain a professional working relationship with restaurant management while providing outstanding customer service.

Technology You May Support
Examples include:
  • Point-of-Sale (POS) systems
  • Self-Order Kiosks
  • Digital Menu Boards
  • Drive-Thru Headsets
  • Kitchen Video Systems (KVS)
  • Back Office Computers
  • Routers, Switches, Firewalls, and Network Equipment
  • Receipt Printers
  • Label Printers
  • Office Printers
  • Cash Drawers
  • Credit Card Terminals
  • Tablets and Handheld Devices
  • Internet Connectivity
  • Wi-Fi Equipment
  • Basic Security Camera Troubleshooting
  • Restaurant Audio Systems
  • Digital Drive-Thru Equipment
  • Mobile Order & Pay devices
  • Restaurant peripherals and associated hardware

What This Job Is NOT
This position is not a traditional IT support or help desk role.
This is not:
  • A remote or work-from-home position.
  • A desk job where you spend the day behind a computer.
  • A software development or programming position.
  • A job where you simply open support tickets and wait for someone else to fix the problem.
  • A role that supports employees over the phone from a central office.

Instead, this is a hands-on field support position where you will spend the majority of your day inside our restaurants.
You will:
  • Visit multiple restaurant locations each day.
  • Inspect technology and equipment to identify potential issues before they become failures.
  • Troubleshoot problems on-site.
  • Work alongside restaurant managers and crew members to resolve technology issues.
  • Coordinate with McDonald's approved technology support providers and vendors while remaining on-site to test solutions and ensure equipment is fully operational.
  • Take ownership of keeping restaurant technology functioning so restaurant teams can focus on serving customers.

If you enjoy solving problems, working independently, traveling between locations, and seeing the immediate impact of your work, this position offers an exciting opportunity to make a difference every day.
Qualifications
Qualified candidates should possess:
  • Strong troubleshooting and problem-solving skills.
  • Excellent customer service and communication skills.
  • Ability to work effectively with restaurant managers and employees.
  • Ability to learn new technologies quickly.
  • Ability to work independently with minimal supervision.
  • Strong organizational skills and attention to detail.
  • Basic understanding of computers, networking, and electronic equipment.
  • Ability to prioritize multiple tasks and respond to changing business needs.
  • Ability to safely lift up to 40 pounds.
  • Ability to use ladders and basic hand tools when needed.

Transportation Requirements
Because this position supports multiple restaurant locations, candidates must have:
  • A valid driver's license.
  • Reliable personal transportation.
  • Current automobile insurance meeting Michigan legal requirements.
  • A driving record that allows them to safely perform the duties of the position.

Travel between restaurant locations is an essential function of this role.
Mileage reimbursement is provided for business-related travel between restaurant locations in accordance with company policy.
Preferred Qualifications
Experience with any of the following is a plus:
  • Restaurant technology
  • Retail technology
  • Computer repair
  • Network troubleshooting
  • Electronics
  • Information Technology
  • Robotics
  • Engineering
  • Field Service
  • Technical Support
  • POS Systems

Students or recent graduates pursuing degrees in Information Technology, Computer Science, Robotics, Engineering, or related technical fields are encouraged to apply.

What McDonald's employees say

Pay

Benefits

Hours and flexibility

Workplace

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About McDonald's

Sourced by ZipRecruiter

What began as a small drive-in restaurant in San Bernardino, California and has grown into an American icon that proudly serves 63 million customers every day around the globe. While much has changed over the last six decades, Ray Kroc's original commitment to Quality, Service, Cleanliness and Value has endured and made McDonald's a trusted favorite for over 65 years.

Industry

Food services and drinking places and restaurants

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

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