Position Description
Looma is hiring a part-time Field Operations Technician (W-2) to support the installation and ongoing maintenance of our tablet displays inside retail partner locations.ย This role offers flexible, non-traditional hours that vary from week to week based on store needs, pilot programs, and rollout schedules-making it ideal for candidates seeking supplemental income, flexible work arrangements, or hands-on experience with a growing ad-tech company.ย ย As a Field Operations Technician, you are Looma's face in the field. You'll ensure our displays are fully operational, visually polished, and well-received by store teams.
What You'll Do
- Prepare, install, and maintain Looma tablet displays in retail environments.
- Troubleshoot hardware and mounting issues, including on-site reboots, remounting tablets on shelves, and correcting cable management and power connections.
- Install and maintain display decor and signage.
- Perform routine store audits to ensure displays are online, clean, and operating at peak performance.
- Respond to and prioritize urgent maintenance requests.
- Support new pilot programs and large-scale retail rollouts.
Who You Are
We're looking for people who are:
- Reliable - You show up, follow through, and hit deadlines
- Self-directed - Comfortable working independently in retail environments
- Detail-oriented - You notice crooked signage, loose cables, and screens that are offline
- Professional and personable - Respectful, courteous, and able to build rapport with store staff
- Comfortable with tech - Confident troubleshooting tablets, power, and connectivity issues
Requirements
- Must be able to work as a W-2 employee (this is not a contractor or 1099 role)
- Previous experience with on-site technical troubleshooting of digital devices (e.g., tablets, screens, kiosks, POS hardware, or similar technology)
- Reliable access to a car and smartphone (used for audits and reporting)
Structure & Compensation
This is a part-time, W-2 position with a $22/hour starting rate.ย Hours fluctuate based on operational demand.