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Field Support Representative Jobs in Minnesota (NOW HIRING)

GDIT

Field Service Representative

Rochester, MN · On-site

$30.44 - $41.18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Field Service and Support Job Qualifications: Skills: Distributed Common Ground System (DCGS ... Software Support Representative (SSR Make an impact. GDIT has exciting opportunities for Software ...

T S I

Customer Support Representative - Hybrid MN

Shoreview, MN · On-site

$48K - $54K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide exceptional customer service while supporting of moderate-to-high volume incoming calls from external customers and TSI Field Sales representatives. * Utilize multiple systems and resources ...

TSI, Inc.

Customer Support Representative - Hybrid MN

Shoreview, MN · On-site

$48K - $54K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide exceptional customer service while supporting of moderate-to-high volume incoming calls from external customers and TSI Field Sales representatives. * Utilize multiple systems and resources ...

Osaic

Advisor Support Representative

Oakdale, MN · On-site

$45K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

... Support Representative New Graduates Will Be Considered Location(s): La Vista:12325 Port Grace ... Bachelor's degree in business, Finance or related field * Prior Experience or Exposure Including:

Osaic

Advisor Support Representative

Oakdale, MN · Hybrid

$45K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

... Support Representative New Graduates Will Be Considered Location(s): La Vista:12325 Port Grace ... Bachelor's degree in business, Finance or related field * Prior Experience or Exposure Including:

Osaic

Advisor Support Representative

Oakdale, MN · On-site

$45K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

... Support Representative New Graduates Will Be Considered Location(s): La Vista:12325 Port Grace ... Bachelor's degree in business, Finance or related field * Prior Experience or Exposure Including:

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All JobsField Support Representative JobsField Support Representative Jobs in Minnesota

Field Support Representative information

See Minnesota salary details

$13

$22

$28

How much do field support representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for field support representative in Minnesota is $22.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $24.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a field support representative?

To thrive as a Field Support Representative, you need strong problem-solving abilities, technical aptitude, and a high school diploma or relevant experience in customer support. Familiarity with CRM systems, mobile devices, and ticketing software is typically required. Excellent communication, adaptability, and interpersonal skills help build rapport with clients and resolve issues efficiently. These competencies are vital for delivering high-quality, on-site customer service and ensuring client satisfaction.

What are some common challenges faced by field support representatives when servicing client sites, and how can they be effectively managed?

Field Support Representatives often encounter challenges such as rapidly diagnosing technical issues in unfamiliar environments, managing time efficiently while traveling between locations, and adapting to different client expectations. To manage these challenges, it’s important to build strong communication skills, stay organized with scheduling and documentation, and be proactive in learning about the equipment and procedures specific to each client. Collaborating closely with internal technical teams and maintaining a positive, adaptable attitude can also help ensure successful service delivery and client satisfaction.

What is the difference between Field Support Representative vs Customer Service Technician?

AspectField Support RepresentativeCustomer Service Technician
CredentialsTechnical certifications, relevant industry trainingTechnical knowledge, customer service skills
Work EnvironmentOn-site client locations, field visitsService centers, client sites, remote support
Employer & IndustryTelecom, IT, manufacturingElectronics, appliances, tech services
Common Search IntentTechnical support, field service rolesCustomer support, troubleshooting

While both roles involve technical support and customer interaction, a Field Support Representative primarily performs on-site field service and installations, whereas a Customer Service Technician focuses on troubleshooting and resolving issues at service centers or remotely. The roles often overlap in technical skills and industry usage, but their work environments and primary responsibilities differ.

What job categories do people searching Field Support Representative jobs in Minnesota look for?

The top searched job categories for Field Support Representative jobs in Minnesota are:

What are popular job titles related to Field Support Representative jobs in MN?

For Field Support Representative jobs in MN, the most frequently searched job titles are:

Field Support Representative jobs near you
Infographic showing various Field Support Representative job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 5% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $46,015 per year, or $22.1 per hour.

Field Service Representative

GDIT

Rochester, MN • On-site

$30.44 - $41.18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

General Dynamics Information Technology rating

7.8

Company rating: 7.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

87th of 224 rated it services

Job description

Type of Requisition:

Pipeline

Clearance Level Must Currently Possess:

Secret

Clearance Level Must Be Able to Obtain:

Secret

Public Trust/Other Required:

None

Job Family:

Field Service and Support

Job Qualifications:

Skills:

Distributed Common Ground System (DCGS), Joint Automated Deep Operations Coordination System (JADOCS), Software Support

Certifications:

None

Experience:

3 + years of related experience

US Citizenship Required:

Yes

Job Description:

FIELD TECHNICIAN III

This is a pipelining requisition for future opportunities.

Software Support Representative (SSR

Make an impact. GDIT has exciting opportunities for Software Support Representatives supporting missioncritical programs installing, configuring, and maintaining C5ISR systems in support of the Army Software & Innovation Center to help ensure today is safe and tomorrow is smarter for the Warfighter.

Meaningful work and Impact:

We are currently accepting applications for the following skillsets:

  • Distributed Common Ground Systems-Army (DCGS-A)
  • Joint Automated Deep Operations Coordination System (JADOCS)
  • Joint Battle Command-Platform (JBC-P)
  • Mounted Mission Command-Software (MMC-S)
  • Sustainment Automation Support Management Office (SASMO)
  • Advanced Field Artillery Tactical Data System (AFATDS)
  • Blue Force Tracker Aviation (BFT-A)

What you'll need to succeed:

  • Demonstrated experience with tools/systems as mentioned.
  • AA degree and 3-5 years of experience. (will consider other combinations of education, experience and certifications).
  • CompTIA Security + CE Certification
  • Ability to obtain and maintain medical fitness to deploy.
  • Active US Passport for OCONUS positions
  • Ability to work extended week in austere environments

Locations: (Southwest Asia, Europe, Korea, and Continental US)

Clearance Requirements: Active Secret and Top Secret SCI positions

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITY
Explore a career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your ambition to deliver your best work.

The likely hourly rate for this position is between $30.44 - $41.18. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Total compensation for international positions varies by tax, social security, and immigration statuses, as well as location. Generally, an international assignment may include allowances, premium uplifts, and/or relocation or transportation benefits, above base salary range noted.

Scheduled Weekly Hours:

40

Travel Required:

10-25%

Telecommuting Options:

Onsite

Work Location:

International

Additional Work Locations:

DEU Germany - (APCDEU)

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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About General Dynamics Information Technology

Sourced by ZipRecruiter

GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US

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