Field Support Associate information
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$11.30 - $13.75
0% of jobs
$13.75 - $16.19
11% of jobs
$18.17 is the 25th percentile. Wages below this are outliers.
$16.19 - $18.64
18% of jobs
$18.64 - $21.09
14% of jobs
The median wage is $22.11 / hr.
$21.09 - $23.54
19% of jobs
$25.44 is the 75th percentile. Wages above this are outliers.
$23.54 - $25.98
18% of jobs
$25.98 - $28.43
7% of jobs
$28.43 - $30.88
1% of jobs
$30.88 - $33.33
2% of jobs
$33.33 - $35.77
5% of jobs
$35.77 - $38.22
5% of jobs
How much do field support associate jobs pay per hour?
As of Sep 11, 2026, the average hourly pay for field support associate in the United States is $24.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $26.20 per hour, depending on experience, location, and employer.
A Field Support Associate is a professional responsible for providing on-site assistance and technical support to clients, customers, or internal teams. Their duties often include troubleshooting equipment or software issues, training users, and ensuring that operations run smoothly in the field. They act as a bridge between the company and its clients, helping to resolve problems quickly and efficiently. Field Support Associates may also assist with installation, maintenance, and documentation of products or services. This role requires strong communication, problem-solving skills, and a customer-focused attitude.
To thrive as a Field Support Associate, you need strong problem-solving abilities, customer service skills, and a high school diploma or equivalent, with some roles preferring technical or logistics experience. Familiarity with CRM systems, ticketing platforms, and mobile devices is often required, and certifications such as CompTIA A+ can be advantageous. Excellent communication, adaptability, and time management help you efficiently address client needs and coordinate with team members. These skills are critical for delivering timely, effective support and maintaining customer satisfaction in dynamic field environments.
Field Support Associates often encounter challenges such as adapting to varied work environments, managing multiple service requests simultaneously, and communicating effectively with both technical teams and clients. To prepare, it’s helpful to develop strong organizational skills, maintain flexibility, and build a solid understanding of company procedures and products. Proactively seeking feedback and collaborating closely with team members can also help overcome obstacles and ensure smooth operations in the field.
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Cities with the most Field Support Associate job openings:
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What states have the most Field Support Associate jobs?
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