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Field Support Associate Jobs in Michigan (NOW HIRING)

InterSources

Web Support Associate

New Hudson, MI · On-site

$17.25 - $22.25/hr

Web Support Associate Location: New Hudson, MI Responsibilities * Processing health care provider ... care field * Must be analytical thinker that can evaluate errors and determine where in the ...

Doeren Mayhew

Client Support Associate

Troy, MI · On-site

$16.50 - $22.50/hr

Client Support Associate Headquartered in Troy, Michigan, DM Payroll Solutions is a leading payroll ... field preferred. * 1-3 years of experience in payroll, data entry, customer service, office ...

Doeren Mayhew

Client Support Associate

Troy, MI · On-site

$16.50 - $22.75/hr

DM Payroll Solutions is seeking a Client Support Associate in our Troy, Michigan office ... field preferred. * 1-3 years of experience in payroll, data entry, customer service, office ...

Doeren Mayhew

Client Support Associate

Troy, MI · On-site

$16.50 - $22.75/hr

DM Payroll Solutions is seeking a Client Support Associate in our Troy, Michigan office ... field preferred. * 1-3 years of experience in payroll, data entry, customer service, office ...

Aerotek

Contract Office Support Associate

Holland, MI

$20.19 - $25/hr

Job Summary The On Premise Field Operations Associate supports day-to-day workforce administration and site access processes. This role ensures accurate timekeeping, tracks attendance and ...

New

Xerox

Software Technical Support Associate

Novi, MI · Hybrid

... Associates to consult, design, implement, and support hardware/software solutions required by ... Bachelors Degree, or equivalent work experience, in technical field (computer related studies ...

CMU Health

Billing Support Associate

Saginaw, MI · On-site

$16.75 - $21.25/hr

Support payment posting to meet departmental deadlines. ESSENTIAL FUNCTIONS Prioritize daily work ... Experience in healthcare or related field preferred. One (1 year) revenue cycle experience ...

KBR

Senior Field Service Representative

Dearborn, MI · On-site

Experience supporting TACOM, Army modernization, fielding, testing, or sustainment programs. * Associate's degree in a mechanical, automotive, logistics, or technical discipline. Desired Operational ...

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Field Support Associate information

What is a field support associate?

A Field Support Associate is a professional responsible for providing on-site assistance and technical support to clients, customers, or internal teams. Their duties often include troubleshooting equipment or software issues, training users, and ensuring that operations run smoothly in the field. They act as a bridge between the company and its clients, helping to resolve problems quickly and efficiently. Field Support Associates may also assist with installation, maintenance, and documentation of products or services. This role requires strong communication, problem-solving skills, and a customer-focused attitude.

What are the key skills and qualifications needed to thrive as a field support associate?

To thrive as a Field Support Associate, you need strong problem-solving abilities, customer service skills, and a high school diploma or equivalent, with some roles preferring technical or logistics experience. Familiarity with CRM systems, ticketing platforms, and mobile devices is often required, and certifications such as CompTIA A+ can be advantageous. Excellent communication, adaptability, and time management help you efficiently address client needs and coordinate with team members. These skills are critical for delivering timely, effective support and maintaining customer satisfaction in dynamic field environments.

What are some typical challenges faced by field support associates, and how can they prepare for them?

Field Support Associates often encounter challenges such as adapting to varied work environments, managing multiple service requests simultaneously, and communicating effectively with both technical teams and clients. To prepare, it’s helpful to develop strong organizational skills, maintain flexibility, and build a solid understanding of company procedures and products. Proactively seeking feedback and collaborating closely with team members can also help overcome obstacles and ensure smooth operations in the field.
Infographic showing various Field Support Associate job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Field Support Specialist, EVSA

Warren, MI • On-site

WASEYABEK DEVELOPMENT COMPANY LLC
See more jobs at WASEYABEK DEVELOPMENT COMPANY LLCexternal

$140K - $160K/yr

Full-time

Posted 24 days ago

Job description


Enhanced Vehicle Situational Awareness (EVSA) Field Support Specialist (Installation & Sustainment)

Reports To: EVSA Program Manager, with technical direction from the EVSA Chief Engineer

Location: Warren, Michigan, with CONUS and international travel

Clearance: Active DoD SECRET clearance; U.S. citizenship required.

Travel: Approximately 20–30%, including CONUS pilot site support and possible extended deployment to Bulgaria

Compensation: $140,000–$160,000, commensurate with experience, plus standard benefits


About FED95

FED95, LLC, a Waseyabek Development Company subsidiary, is a Native American-owned 8(a) small business providing systems engineering, integration, and fielding support to U.S. Department of Defense customers. FED95 holds an active SECRET facility clearance and has past performance supporting Army and Navy IT, cybersecurity, and systems integration programs.

Position Summary

The EVSA Field Support Specialist is the boots-on-the-ground technician for EVSA installation and sustainment and will be responsible for physically installing camera and mounting kits on ground combat vehicles, troubleshooting in the field, delivering hands-on training to gaining units, and supporting sustainment after fielding is complete.

Key Responsibilities

• Perform physical installation of EVSA camera and mounting kits on ground combat vehicles.

• Conduct mechanical and electrical integration, functional checkout, and troubleshooting during CONUS pilot and Bulgaria fielding events.

• Support production readiness and fit-check activities alongside the EVSA Chief Engineer.

• Coordinate installation logistics with gaining unit personnel and host-nation points of contact.

• Perform post-installation quality verification and document per-vehicle acceptance records, including serial number/traceability information.

• Deliver New Equipment Training (NET) to gaining units on operation and organizational-level maintenance of EVSA.

• Support sustainment activities: spares tracking, warranty/repair-return coordination, help desk support, and a follow-up sustainment check visit to Bulgaria.

• Maintain accurate field documentation, including installation records, as-built configuration notes, and training rosters.

Required Qualifications

• Associate's degree or technical/trade certification in electronics, mechanical systems, avionics, or a related field, or equivalent hands-on experience.

• 3+ years of hands-on field installation, maintenance, or technician experience, ideally on military vehicles or comparable mechanical/electrical systems.

• Comfortable working in and around armored/tactical vehicles, including confined spaces.

• Active DoD SECRET clearance; U.S. citizenship required.

• Willingness to travel internationally, for trips of up to several weeks.

Preferred Qualifications

• Prior military maintenance/technician background (e.g., ground vehicle electronics, avionics, or similar MOS/rating).

• Experience with camera/sensor systems, cabling, or vehicle electrical systems.

• Prior experience supporting OCONUS or FMS fielding events.

• Basic training-delivery experience (New Equipment Training or similar).

Physical Requirements

Ability to lift up to 50 lbs; work in confined vehicle spaces; stand, kneel, or crouch for extended periods; and work outdoors in varied climate conditions.