Field Support Consultant Jobs (NOW HIRING)

Requisition No: 881953 

Agency: Children and Families

Working Title: CHILD PROTECTIVE FIELD SUPPORT CONSULTANT - 60074884

 Pay Plan: Career Service

Position Number: 60074884 

Salary:  Per Salary Policy Guidelines 

Posting Closing Date: 08/31/2026 

Total Compensation Estimator Tool

Location: The position is located in Circuit 17 however it covers both Circuit 17 &15

Hours of Work:  The selected applicant should be available to work weekends and evenings on-call hours at the discretion of the Supervisor

Annual Salary: Current employees will be compensated in accordance with the DCF salary policy guidelines

Duties and Responsibilities: This is advanced professional work assessing and developing Child Protective Investigators (CPIs) to ensure possession of the appropriate level of professional competencies. This position will work in cooperation with CPI Supervisors and management in promoting the development of knowledge, skills, and their application for CPIs

• Observe and document investigator casework activities in providing protective investigations, assessment of service needs, and referrals to service providers.
• Provide qualitative, performance reviews and assessments of child welfare practices.
• Reviews casework, assessments and safety plans with investigators, and provides consultation and direction to ensure appropriateness, clarity, quality, thoroughness and proper documentation.
• Provides real-time support/guidance by scheduling field assessments (random and scheduled) during investigative activities conducted by CPIs to provide on-the-job training.
• Assist, coordinate and conduct preservice specialty track trainings for the Southeast Region.
• Assist in providing guidance to investigators by coaching, motivating, modeling and providing other mentoring initiatives.
• Coach and assist CPIs with documenting aspects of investigations (i.e., chronological entry of case summaries), in which support was provided to investigators, by updating the appropriate information systems.
• Observe, analyze, and evaluate individual CPI performance to determine their effectiveness and level of competency and provide recommendations to regional management regarding actions to improve performance.
• Serves as member of leadership team responsible for developing and delivery of CPI training and development issues or concerns.
• Provide recommendations to the Department's Program Office on enhancements to both CPI pre-service and in-service training to ensure the development and maintenance of a comprehensive and relevant training curriculum.
• Establishes and maintains cooperative working relationships with organizations and other agencies involved with child protective investigations such as community-based providers, Children's Legal Services, law enforcement, medical personnel, schools, and other community/agency resources.
• Ensures effective communication with deaf or hard-of hearing customers or companions in accordance with the ADA and/or Section 504 and shall manage service records and report this data and any resources and/or training needs to their designated program point of contact.
• Serves as a subject matter expert on child protective investigations.

The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.

Minimum qualifications:

• Currently employed by the Florida Department of Children & families in Child Welfare.
• Current Florida Child Welfare Certification.
• A bachelor's degree from an accredited college or university.

• 2 years of child protective investigative related experience.
• Experience managing, coaching and evaluating the work practices of Child Protective Investigators.
• CPI mentoring experience.

Preference:

• CPI mentoring experience.
• Experience with casework reviews of child welfare practices.
• Experience in classroom setting, training child welfare workers.

Special note:

• Some Agency positions may require successful completion of pre-interview assessment or work sample prior to interview.
• Language proficiency may be considered in the selection process as determined by Agency needs at the time of selection.

It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans' Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.