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Field Service Representative Jobs in Wisconsin (NOW HIRING)

Actalent

Field Service Engineer

Milwaukee, WI

Field Service Engineer - Building Automation & HVAC Controls This Field Service Engineer role ... Work independently in the field, representing the organization with a trustworthy, confident, and ...

Medline

Field Services Rep

Green Bay, WI · On-site

$19.75 - $28.75/hr

Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction. Experience accomplishing tasks in ...

Actalent

Field Service Engineer

Madison, WI

Field Service Engineer - Building Automation & HVAC Controls This Field Service Engineer role ... Work independently in the field, representing the organization with a trustworthy, confident, and ...

Medline

Field Services Rep

Appleton, WI · On-site

$19.75 - $28.75/hr

Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction. Experience accomplishing tasks in ...

Medline

Field Services Rep

Appleton, WI · On-site

$19.75 - $28.75/hr

Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction. Experience accomplishing tasks in ...

UniFide CST

Field Service Technician

Brookfield, WI · On-site

$25 - $27/hr

... services, sales, and representatives are positioned to provide solutions that exceed your ... As a Field Service Technician in our Milwaukee market, you'll be at the forefront of our operations ...

UniFide CST

Field Service Technician

Brookfield, WI · On-site

$25 - $27/hr

... services, sales, and representatives are positioned to provide solutions that exceed your ... As a Field Service Technician in our Milwaukee market, you'll be at the forefront of our operations ...

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All JobsField Service Representative JobsField Service Representative Jobs in Wisconsin

Field Service Representative information

See Wisconsin salary details

$13

$25

$41

How much do field service representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for field service representative in Wisconsin is $25.28, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $28.89 per hour, depending on experience, location, and employer.

What is the difference between Field Service Representative vs Customer Service Technician?

AspectField Service RepresentativeCustomer Service Technician
Required credentialsTechnical certifications, sometimes a high school diploma or equivalentBasic technical knowledge, often customer service training
Work environmentOn-site at client locations, traveling frequentlyPrimarily in service centers or customer sites, less travel
Employer & industry usageManufacturing, telecommunications, utilitiesElectronics, appliances, IT support
Common search intentTechnical field work, troubleshooting, installationsCustomer support, product repairs, troubleshooting

While both roles involve technical skills and customer interaction, Field Service Representatives focus on on-site installations, repairs, and maintenance at client locations, often requiring technical certifications and travel. Customer Service Technicians typically handle support and repairs within service centers or at customer sites with less travel, emphasizing customer interaction and troubleshooting skills.

What are some common challenges field service representatives face when working at client sites?

Field Service Representatives often encounter challenges such as adapting to unfamiliar environments, troubleshooting equipment with limited onsite resources, and managing customer expectations in real time. They must be comfortable working independently, problem-solving under pressure, and communicating effectively with both clients and remote technical teams. Flexibility and strong interpersonal skills are essential, as each client's site and needs can vary significantly from one assignment to the next.

What are the key skills and qualifications needed to thrive as a field service representative?

To thrive as a Field Service Representative, you need strong technical aptitude, problem-solving abilities, and a relevant associate’s or bachelor’s degree, often in electronics, engineering, or a related field. Familiarity with diagnostic tools, CRM software, and industry-specific equipment is typically required, along with certifications like CompTIA A+ or manufacturer-specific training. Excellent communication, customer service orientation, and time management skills help you build client relationships and handle on-site challenges effectively. These skills are crucial for resolving technical issues efficiently, ensuring customer satisfaction, and representing the company professionally in the field.

What is a field service representative?

Field Service Representatives are professionals who provide on-site support, maintenance, and repair services for products or equipment at customer locations. They often travel to client sites to troubleshoot technical issues, perform installations or upgrades, and ensure customer satisfaction by addressing concerns promptly. These roles require strong technical skills, problem-solving abilities, and excellent communication, as representatives act as the face of their company while interacting directly with clients.
More about Field Service Representative jobs
What are popular job titles related to Field Service Representative jobs in Wisconsin? For Field Service Representative jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Field Service Representative jobs in Wisconsin look for? The top searched job categories for Field Service Representative jobs in Wisconsin are:
What are popular job titles related to Field Service Representative jobs in WI? For Field Service Representative jobs in WI, the most frequently searched job titles are:
Field Service Representative jobs near you
Infographic showing various Field Service Representative job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $52,585 per year, or $25.3 per hour.

Customer Service Field Representative

Amtraco

Milwaukee, WI • On-site

$52K - $54K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Position Summary
Are you passionate about delivering excellent service and building lasting customer relationships? EPSI is looking for a motivated person to support our customers across Wisconsin, Illinois, Iowa, and Minnesota. In this role, you'll maintain customer inventories, process orders, resolve inquiries, and provide ongoing support while representing our company on the road.
Position compensation includes base pay, monthly commission, and quarterly bonuses!
Duties and Responsibilities
  • Conduct scheduled physical inventories for existing customers and obtain purchase orders to maintain optimal stock levels.
  • Organize, label, and cycle inventory in customer storage areas.
  • Respond to questions about products, pricing, availability, and product use within your authority and knowledge.
  • Process incoming orders for your territory, up-selling when possible, and notifying the territory representative of key activities.
  • Work closely with outside sales representatives to understand customer needs and prepare samples as needed.
  • Investigate and help resolve product claims and complaints, recommending corrective actions as appropriate.
  • Prepare and submit regular activity, sales volume, and expense reports.

Minimum Qualifications
  • High school diploma required; associate's degree preferred.
  • Minimum two years of related experience and/or training.
  • Strong organizational and communication skills.
  • Proficiency in office equipment and software (word processing, spreadsheets, database applications).
  • Ability to read, analyze, and interpret general business documents.
  • Willingness and ability to travel extensively within the designated region.

Benefits & Rewards
  • Increases based on performance at 90-day, 6-month, and 12-month milestones
  • Tenure-based rewards focused on wellness and experiences
  • 6 Paid Time Off days annually; vacation time increases with tenure
  • Paid service days for volunteering
  • Comprehensive health, vision, and dental insurance
  • Health Savings Account with company contributions
  • $25,000 company-paid life insurance policy
  • Voluntary insurance options (Short/Long Term Disability, Accident, Hospital Indemnity, Additional Life & AD&D)
  • Employee Assistance Program
  • 401(k) with generous company match
  • Continuing education programs for career development
  • Build-out bonus eligibility
  • And more!

Get a Jump Start on Your Application
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About AMTRACO
AMTRACO (EPSI, STM, and SBM) is an equal opportunity employer and a drug-free workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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