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Field Service Technicians Jobs in Wisconsin (NOW HIRING)

AGS

Field Service Supervisor

Milwaukee, WI · On-site

Develops workflow for Field Service Technicians * Assists in goal setting, skill enhancement and performance review activities for Field Service Technicians * Investigates and resolves any issues ...

Posted today

AGS

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Field Service Supervisor

Madison, WI · On-site

$68K - $78K/yr

Develops workflow for Field Service Technicians * Assists in goal setting, skill enhancement and performance review activities for Field Service Technicians * Investigates and resolves any issues ...

New

AGS, LLC

Field Service Supervisor

Madison, WI · On-site

$68K - $78K/yr

Develops a workflow for field service technicians. * Assists in goal setting, skill enhancement, and performance review activities for field service technicians. * Investigates and resolves any ...

New

Robinson, Inc.

Field Service Supervisor

De Pere, WI · On-site

Click here to view our Benefits Snapshot JOB OVERVIEW The Field Service Supervisor oversees field service technicians, ensuring compliance with project requirements and company policies. This role ...

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Field Service Technicians information

See Wisconsin salary details

$14

$24

$38

How much do field service technicians jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for field service technicians in Wisconsin is $24.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $28.89 per hour, depending on experience, location, and employer.

What is the difference between Field Service Technicians vs Maintenance Technicians?

AspectField Service TechniciansMaintenance Technicians
CredentialsTechnical certifications, relevant licensesTechnical certifications, safety training
Work EnvironmentOn-site at client locations, various sitesFacility or plant maintenance areas
Employer & IndustryService companies, manufacturing, utilitiesManufacturing plants, facilities, industrial sites
Common TasksInstall, repair, troubleshoot equipment on-sitePreventive maintenance, repairs within facilities

Field Service Technicians and Maintenance Technicians both require technical skills and certifications. However, Field Service Technicians primarily work on-site at client locations, focusing on installation and repairs outside the company's premises. Maintenance Technicians typically perform ongoing maintenance within a single facility or plant. Both roles are essential in industries like manufacturing, utilities, and equipment services, but their work environments and specific tasks differ.

Do you need a degree to be a field service technician?

A degree is not typically required to become a field service technician, but many employers prefer candidates with a high school diploma or equivalent. Technical skills, certifications, and hands-on experience with tools and equipment are often more important for this role than formal education.

What does a field service technician do?

A field service technician installs, maintains, and repairs equipment or systems at customer locations. They troubleshoot issues, perform routine inspections, and often use specialized tools or diagnostic software. The role typically requires technical skills, problem-solving ability, and sometimes certifications relevant to the industry or equipment they service.

What is the job of a field service technician?

A field service technician installs, maintains, and repairs equipment or systems at customer locations. They troubleshoot issues, perform routine inspections, and ensure that machinery operates efficiently, often working independently in various environments. Technical skills, problem-solving abilities, and sometimes certifications are essential for this role.

What are popular job titles related to Field Service Technicians jobs in Wisconsin?

For Field Service Technicians jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Field Service Technicians jobs in Wisconsin look for?

The top searched job categories for Field Service Technicians jobs in Wisconsin are:

Field Service Technicians jobs near you
Infographic showing various Field Service Technicians job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $51,888 per year, or $24.9 per hour.

Field Service Supervisor

Milwaukee, WI • On-site

AGS
See more jobs at AGSexternal

Full-time

Posted 15 hours ago

Posted today

Job description


Job Overview
The Field Service Supervisor is responsible for all field service operations for the region assigned. Provides direct supervision, training and discipline to field service technicians in his/her assigned territory. A few key components of the role include developing Field Service Technicians, scheduling for work orders and personnel, optimizing AGS products' functionality.
Responsibilities
  • Develops workflow for Field Service Technicians
  • Assists in goal setting, skill enhancement and performance review activities for Field Service Technicians
  • Investigates and resolves any issues resulting from substandard performance
  • Ensures company policies and procedures are followed by team members
  • Provides training to Field Service Technicians as needed
  • Addresses customer inquiries, resolves issues and obtains customer feedback proactively
  • Maintains positive and healthy relationships with various teams to ensure customer service effectiveness
  • Assists in interviewing and hiring new Field Service Technicians
  • Plans, coordinates and manages both scheduled work orders and unscheduled field support, as well as software and hardware upgrades
  • Conducts and compiles site surveys
  • Oversees local casino paperwork necessary to complete work orders
  • Interacts with local Compliance officials and ensures local technicians observe all facility protocols
  • Demonstrates outstanding customer service through maintenance of high quality and integrity in the work environment
  • Reviews the operating expenses with the Regional Service Manager and identifies spending trends and methods to optimize the budget
  • Determines short-term and long-term projections based on the proximity and number of customers serviced in an particular area
  • Updates job knowledge by participating in educational opportunities
  • Communicates directly with the Technical Assistance Center (TAC) to escalate found issues in the field

Skills & Requirements
  • High School or GED required
  • Associate or Bachelor's degree in business or equivalent experience preferred
  • 3 years' progressively responsible experience in field service in a gaming manufacturing environment preferred.
  • Capable of creating an environment of support and accountability
  • Previous leadership experience especially within a field service team and/or remote employees
  • Excellent communicator that works well with others and treats employees fairly with strong customer service orientation
  • Experience in building and working in a team atmosphere
  • Knowledge in all facets of field operations leadership and management
  • Experience in coaching direct reports
  • Transferable management skills
  • Ability to interact and communicate effectively with technicians, support staff, and valued customers
  • General knowledge of mechanical and electrical terminology and practices
  • Track record for delivering results in operations, developing others, retaining high performers, creating a positive, trusting work environment, and safety
  • Must be proficient with MS office products and possess the ability to learn related sales or service software tools
  • This position may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate

Physical Requirements & Work Environment
The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to stand, walk or sit for long periods of time and perform repetitive motion type tasks regularly.
  • Ability to regularly lift and/or carry up to fifty (50) pounds, push and/or pull up to two hundred (200) pounds with or without assistance.
  • While performing the duties of this job, the employee is regularly exposed to bending, twisting, climbing, reaching and squatting.
  • While performing the job functions of this position, the employee frequently works near powered motor vehicles, power tools, and automated assembly fixtures.
  • While performing this position, the employee regularly uses manual and powered hand tools, (electric, battery operated and/or air powered).
  • Ability to work in a non-climate-controlled environment
  • While performing the job functions of this position, the employee will be required to operate a personal or work assigned vehicle. Must be able to drive long distances when needed.

Note: All offers are contingent upon successful completion of a background check and drug screen and human performance evaluation (physical)
*Posted positions are not open to third party recruiters and unsolicited resume submissions will be considered free referrals.
AGS in an equal opportunity employer.
Job Snapshot
  • Location:
    Madison, WI
    Milwaukee, Wisconsin
  • Job Type:
    Field Service/CSC/TAC
  • Date Posted:
    08/25/2026

About Us
AGS is a global company focused on creating a diverse mix of entertaining gaming experiences for every kind of player. Our roots are firmly planted in the Class II Native American gaming market, and our customer-centric culture and growth have helped us branch out to become a leading all-inclusive commercial gaming supplier. Powered by high-performing Class II and Class III slot products, an expansive table products portfolio, real-money gaming platforms and content, highly rated social casino solutions for operators and players, and best-in-class service, we offer an unmatched value proposition for our casino partners. Learn more at www.playags.com.
Job Snapshot
  • Location:
    Madison, WI
    Milwaukee, Wisconsin
  • Job Type:
    Field Service/CSC/TAC
  • Date Posted:
    08/25/2026

Job Description
Job Overview
The Field Service Supervisor is responsible for all field service operations for the region assigned. Provides direct supervision, training and discipline to field service technicians in his/her assigned territory. A few key components of the role include developing Field Service Technicians, scheduling for work orders and personnel, optimizing AGS products' functionality.
Responsibilities
  • Develops workflow for Field Service Technicians
  • Assists in goal setting, skill enhancement and performance review activities for Field Service Technicians
  • Investigates and resolves any issues resulting from substandard performance
  • Ensures company policies and procedures are followed by team members
  • Provides training to Field Service Technicians as needed
  • Addresses customer inquiries, resolves issues and obtains customer feedback proactively
  • Maintains positive and healthy relationships with various teams to ensure customer service effectiveness
  • Assists in interviewing and hiring new Field Service Technicians
  • Plans, coordinates and manages both scheduled work orders and unscheduled field support, as well as software and hardware upgrades
  • Conducts and compiles site surveys
  • Oversees local casino paperwork necessary to complete work orders
  • Interacts with local Compliance officials and ensures local technicians observe all facility protocols
  • Demonstrates outstanding customer service through maintenance of high quality and integrity in the work environment
  • Reviews the operating expenses with the Regional Service Manager and identifies spending trends and methods to optimize the budget
  • Determines short-term and long-term projections based on the proximity and number of customers serviced in an particular area
  • Updates job knowledge by participating in educational opportunities
  • Communicates directly with the Technical Assistance Center (TAC) to escalate found issues in the field

Skills & Requirements
  • High School or GED required
  • Associate or Bachelor's degree in business or equivalent experience preferred
  • 3 years' progressively responsible experience in field service in a gaming manufacturing environment preferred.
  • Capable of creating an environment of support and accountability
  • Previous leadership experience especially within a field service team and/or remote employees
  • Excellent communicator that works well with others and treats employees fairly with strong customer service orientation
  • Experience in building and working in a team atmosphere
  • Knowledge in all facets of field operations leadership and management
  • Experience in coaching direct reports
  • Transferable management skills
  • Ability to interact and communicate effectively with technicians, support staff, and valued customers
  • General knowledge of mechanical and electrical terminology and practices
  • Track record for delivering results in operations, developing others, retaining high performers, creating a positive, trusting work environment, and safety
  • Must be proficient with MS office products and possess the ability to learn related sales or service software tools
  • This position may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate

Physical Requirements & Work Environment
The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to stand, walk or sit for long periods of time and perform repetitive motion type tasks regularly.
  • Ability to regularly lift and/or carry up to fifty (50) pounds, push and/or pull up to two hundred (200) pounds with or without assistance.
  • While performing the duties of this job, the employee is regularly exposed to bending, twisting, climbing, reaching and squatting.
  • While performing the job functions of this position, the employee frequently works near powered motor vehicles, power tools, and automated assembly fixtures.
  • While performing this position, the employee regularly uses manual and powered hand tools, (electric, battery operated and/or air powered).
  • Ability to work in a non-climate-controlled environment
  • While performing the job functions of this position, the employee will be required to operate a personal or work assigned vehicle. Must be able to drive long distances when needed.

Note: All offers are contingent upon successful completion of a background check and drug screen and human performance evaluation (physical)
*Posted positions are not open to third party recruiters and unsolicited resume submissions will be considered free referrals.
AGS in an equal opportunity employer.
About Us
AGS is a global company focused on creating a diverse mix of entertaining gaming experiences for every kind of player. Our roots are firmly planted in the Class II Native American gaming market, and our customer-centric culture and growth have helped us branch out to become a leading all-inclusive commercial gaming supplier. Powered by high-performing Class II and Class III slot products, an expansive table products portfolio, real-money gaming platforms and content, highly rated social casino solutions for operators and players, and best-in-class service, we offer an unmatched value proposition for our casino partners. Learn more at www.playags.com.

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