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Field Service Representative Jobs in Washington (NOW HIRING)

Field Service Engineer

Ashburn, VA · On-site

$24 - $28/hr

Maintain a high standard of professionalism while representing our partners, clearly communicating ... Qualifications * 5-7+ years of hands-on experience in field service heavily focused on mechanical ...

Field Service Technician

Ashburn, VA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Field Service Manager, or other designated support resources. Demonstrate calm, methodical ... Represent HITEC professionally at all customer locations through conduct, appearance, preparedness ...

Showing results 41-60

Field Service Representative information

See Washington salary details

$14

$28

$46

How much do field service representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for field service representative in Washington is $28.37, according to ZipRecruiter salary data. Most workers in this role earn between $21.78 and $32.40 per hour, depending on experience, location, and employer.

What is a field service representative?

Field Service Representatives are professionals who provide on-site support, maintenance, and repair services for products or equipment at customer locations. They often travel to client sites to troubleshoot technical issues, perform installations or upgrades, and ensure customer satisfaction by addressing concerns promptly. These roles require strong technical skills, problem-solving abilities, and excellent communication, as representatives act as the face of their company while interacting directly with clients.

What are the key skills and qualifications needed to thrive as a field service representative?

To thrive as a Field Service Representative, you need strong technical aptitude, problem-solving abilities, and a relevant associate’s or bachelor’s degree, often in electronics, engineering, or a related field. Familiarity with diagnostic tools, CRM software, and industry-specific equipment is typically required, along with certifications like CompTIA A+ or manufacturer-specific training. Excellent communication, customer service orientation, and time management skills help you build client relationships and handle on-site challenges effectively. These skills are crucial for resolving technical issues efficiently, ensuring customer satisfaction, and representing the company professionally in the field.

What are some common challenges field service representatives face when working at client sites?

Field Service Representatives often encounter challenges such as adapting to unfamiliar environments, troubleshooting equipment with limited onsite resources, and managing customer expectations in real time. They must be comfortable working independently, problem-solving under pressure, and communicating effectively with both clients and remote technical teams. Flexibility and strong interpersonal skills are essential, as each client's site and needs can vary significantly from one assignment to the next.

What is the difference between Field Service Representative vs Customer Service Technician?

AspectField Service RepresentativeCustomer Service Technician
Required credentialsTechnical certifications, sometimes a high school diploma or equivalentBasic technical knowledge, often customer service training
Work environmentOn-site at client locations, traveling frequentlyPrimarily in service centers or customer sites, less travel
Employer & industry usageManufacturing, telecommunications, utilitiesElectronics, appliances, IT support
Common search intentTechnical field work, troubleshooting, installationsCustomer support, product repairs, troubleshooting

While both roles involve technical skills and customer interaction, Field Service Representatives focus on on-site installations, repairs, and maintenance at client locations, often requiring technical certifications and travel. Customer Service Technicians typically handle support and repairs within service centers or at customer sites with less travel, emphasizing customer interaction and troubleshooting skills.

How to become a field service representative?

To become a field service representative, candidates typically need a high school diploma or equivalent, along with technical skills related to the industry they will serve. Relevant experience, such as in customer service or technical repair, is often preferred, and some roles may require certifications or training specific to the equipment or systems involved. Strong communication skills and the ability to work independently are also important for success in this role.
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For Field Service Representative jobs in Washington, the most frequently searched job titles are:

What cities in Washington are hiring for Field Service Representative jobs?

Cities in Washington with the most Field Service Representative job openings:

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Infographic showing various Field Service Representative job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 14% Part Time, 2% Temporary, and 7% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $59,006 per year, or $28.4 per hour.

Field Service Representative (FSR) Analyst

RavenTek

Washington, DC • On-site

$124K - $134K/yr

Full-time

Re-posted 3 days ago


Job description

Job Type
Full-time
Description
Job Title: Field Service Representative (FSR) Analyst
Department: Operations - Services
Reports To: RavenTek Program Manager
Location: Washington, D.C.
Schedule: Monday - Friday
Hours: Full-time, 40-hours/week
FLSA Status: Hourly, Nonexempt
Clearance: TS/SCI
Position Summary
The Field Service Representative (FSR) Analyst provides operational, analytical, and technical support to users of advanced data platforms. This role operates on the front lines alongside implementation teams to support users, strengthen operational workflows, and ensure successful adoption of platform capabilities. The FSR Analyst works directly with analysts and operators to deliver training, troubleshoot technical issues, and develop new use cases. This position also supports collaboration across teams by gathering user feedback and communicating insights to engineering and product stakeholders. The performance of this position is key to RavenTek's performance on the contract, and therefore RavenTek's mission to support the customer.
Requirements
Essential Duties and Responsibilities
  • Provide desk-side training and direct support to analysts and operators.
  • Conduct classroom-based training sessions for users.
  • Embed with user groups to gain a deep understanding of workflows and operational needs.
  • Proactively build relationships with users and identify gaps in current use cases.
  • Develop initial dashboard products and assist users in building analytical queries and questions.
  • Remain current on platform features, updates, and capabilities.
  • Staff the Help Desk by responding to user requests and coordinating with engineering teams to resolve issues.
  • Provide timely, detailed feedback to engineering teams regarding product performance and user experience.
  • Consistently communicate user issues, risks, and recommendations to internal stakeholders.
  • Enter actual time worked, once complete, at the end of the day, or no later than 10:00 a.m. the following workday, and submit timesheets at the end of each pay period.
  • Submit Monthly Status Reports on a regular basis, as required.
  • Monitor RavenTek email on a regular basis, at least 3 times per week, and respond accordingly.
  • Complete required compliance training as assigned.
  • Ability to travel up to 25% as needed.
  • Other duties as assigned.

Knowledge and Critical Skills
  • Strong understanding of operational and analytical workflows.
  • Technical background with working knowledge of Python, Java, and/or JavaScript or TypeScript.
  • Ability to communicate complex concepts in a clear and understandable manner.
  • Strong interpersonal skills with the ability to work independently and as part of a team.
  • Strong organizational skills and attention to detail.

Education & Work Experience
  • Bachelor's degree in Computer Science, Engineering, Information Systems, or related field is preferred.
  • At least 3 years of relevant experience.
  • Experience supporting operational, intelligence, or analytical environments.
  • Experience training users and explaining technical concepts clearly.
  • Hands-on experience with Foundry, Gotham, Gaia, or similar systems.

Certifications, Licenses
  • Relevant technical or intelligence-related certifications are preferred.

Special Requirements
  • N/A

Work Environment
Employee will be working indoors in an office environment with other people. Potential moderate temperature fluctuations. Typical indoor and computer related noise level, and typical office, paper, and equipment related dust. Exposure to video display terminals occurs on a regular basis.
Physical Demands
To successfully perform the essential functions of the job, the employee needs to be able to sit at a workstation for extended periods; use hand(s) to handle or feel objects, tools, or controls; reach with hands and arms; talk and hear; see to read printed materials and computer screens; mobility to work in a typical office setting. Ability to work on desktop or laptop computer for extended periods of time reading, reviewing/analyzing information, and may be required to provide recommendations, summaries and/or reports in written format. Must be able to effectively communicate with others verbally and in writing. Employee must be able to lift and/or move moderate amounts of weight, typically up to 20 pounds. Regular and predictable attendance is essential.
ADA: RavenTek will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
EEO/AA: RavenTek does not discriminate based on race, color, national origin, sex, religion, age, disability, sexual orientation, gender identity, veteran status, height, weight, or marital status in employment or the provision of services and is an equal access/equal opportunity/affirmative action employer.
This job description is not intended to be an all-inclusive list of duties and standards of the position and will be reviewed periodically as duties and responsibilities change with business necessity. Essential job functions are subject to modification. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Salary Description
Annual Salary: $124,000 - $134,000