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Field Service Engineer Jobs in Rhode Island (NOW HIRING)

IGT

Field Service Tech I

Lincoln, RI · On-site

Responsibilities The Field Service Technician is responsible for maintaining and servicing IGT equipment at Retailer (customer)locations. Responds to dispatches and drives to customer locations ...

IGT

Field Service Tech I

Lincoln, RI · On-site

Responsibilities The Field Service Technician is responsible for maintaining and servicing IGT equipment at Retailer (customer) locations. Responds to dispatches and drives to customer locations ...

flowcontrol

Field Service Lead Technician

Lincoln, RI · On-site

Work alongside field Supervisor and other technicians to complete jobs efficiently * Travel to customer sites throughout New England * Maintain tools, equipment, and a clean, safe job site Experience:

flowcontrol

Field Service Lead Technician

Lincoln, RI · On-site

Work alongside field Supervisor and other technicians to complete jobs efficiently * Travel to customer sites throughout New England * Maintain tools, equipment, and a clean, safe job site Experience:

Anduril Industries

$112K - $141K/yr

You'll also partner with manufacturing, quality, test operations, and field service teams to transition these products from engineering prototypes to production-ready systems. Your scope will span ...

Anduril Industries

$112K - $141K/yr

You'll also partner with manufacturing, quality, test operations, and field service teams to transition these products from engineering prototypes to production-ready systems. Your scope will span ...

Anduril Industries

You'll also partner with manufacturing, quality, test operations, and field service teams to transition these products from engineering prototypes to production-ready systems. Your scope will span ...

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Showing results 41-60

All JobsField Service Engineer JobsField Service Engineer Jobs in Rhode Island

Field Service Engineer information

See Rhode Island salary details

$35.7K

$69.7K

$103.3K

How much do field service engineer jobs pay per year?

As of Sep 12, 2026, the average yearly pay for field service engineer in Rhode Island is $69,747.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,800.00 and $82,800.00 per year, depending on experience, location, and employer.

What is a field service engineer?

Field service engineers, also known as engineering technicians, travel to client service sites to demonstrate, install, or repair products and systems. Field service engineers install and repair a variety of equipment and networks, including scientific instruments and computerized security systems. Each call is different; the skill set you need for these positions varies depending on the industry in which you work.

What does a field service engineer do?

A Field Service Engineer is responsible for installing, maintaining, and repairing equipment at customer sites. They often travel to different locations to troubleshoot technical issues, perform preventative maintenance, and ensure equipment operates efficiently. Field Service Engineers also provide training to clients on the proper use of equipment and may collaborate with engineering teams to improve product performance. The role requires strong technical skills, problem-solving abilities, and excellent customer service.

What are the key skills and qualifications needed to thrive as a field service engineer?

To thrive as a Field Service Engineer, you need strong technical knowledge in electronics or mechanical systems, troubleshooting skills, and typically a relevant engineering degree or certification. Familiarity with diagnostic tools, maintenance software, and industry-specific equipment is crucial for effective on-site repairs and installations. Excellent communication, customer service orientation, and problem-solving abilities enable you to work independently and build strong client relationships. These skills ensure timely and effective technical support, customer satisfaction, and minimal equipment downtime in the field.

What are some common challenges field service engineers face when working on client sites, and how can they overcome them?

Field Service Engineers often encounter challenges such as troubleshooting unfamiliar equipment, managing tight schedules, and adapting to diverse work environments. Success in this role requires strong problem-solving abilities, clear communication, and flexibility. Building good rapport with clients and being proactive in seeking technical support from colleagues also help overcome obstacles. Regularly updating technical knowledge and being prepared for travel or on-call work further ensure smooth service delivery.

What is the difference between Field Service Engineer vs Maintenance Technician?

AspectField Service EngineerMaintenance Technician
CredentialsTechnical certifications, engineering degrees often preferredTechnical diplomas or certifications in specific equipment
Work EnvironmentOn-site at client locations, travel involvedFacility or plant-based, maintenance workshops
Industry UsageManufacturing, telecommunications, medical equipmentManufacturing, facilities management, industrial plants
Job FocusInstalling, repairing, and maintaining equipment at client sitesPreventive and corrective maintenance of equipment

While both roles involve technical skills and equipment maintenance, a Field Service Engineer typically works directly at client sites, providing installation and troubleshooting services, whereas a Maintenance Technician usually performs routine maintenance within a facility. The roles often overlap in industries like manufacturing and telecommunications, but their work environments and specific responsibilities differ.

How much do field service engineers make?

Field service engineers typically earn a median annual salary of around $55,000 to $75,000, depending on experience, industry, and location. Salaries can increase with specialized skills, certifications, and overtime work, especially in technical environments requiring troubleshooting and on-site repairs.
More about Field Service Engineer jobs

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For Field Service Engineer jobs in Rhode Island, the most frequently searched job titles are:

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Field Service Engineer jobs near you
Infographic showing various Field Service Engineer job openings in Rhode Island as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $69,747 per year, or $33.5 per hour.

Field Service Tech I

Lincoln, RI • On-site

IGT
Manufacturing • 10K+ employees
Learn more about IGTexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

IGT rating

7.6

Company rating: 7.6 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

Job description

IGT, where innovation meets entertainment on a global scale!  From the casino floor to your mobile screen, we deliver thrilling, responsible, and unforgettable gaming experiences-powered by worldclass content, strong technical and commercial capabilities and nurtured by a culture of collaboration, accountability, and ownership.

 

Whether it's spinning reels, placing bets, or enabling secure payments, we turn innovation into impact through disciplined execution and longterm value creation. With a team of over 6,000 employees across 30+ countries and products delivered in more than 100 jurisdictions worldwide, we operate at scale while staying closely connected to customers we serve. If you're ready to bring your talent to a team shaping the future of entertainment, your next big move starts here - www.igt.com.

Responsibilities

The Field Service Technician is responsible for maintaining and servicing IGT equipment at Retailer (customer)locations. Responds to dispatches and drives to customer locations within a specified "zone" to deliversupplies and to install, remove, or repair lottery equipment and communication devices.

Responsibilities:

  • Troubleshoot, repair, install, remove, convert, configure, and maintain IGT and multi-vendor gamingequipment to support continuous operation.
  • Perform preventive maintenance, basic component replacement, cleaning, adjustments, programupgrades, downloads, and equipment setup.
  • Test equipment and game functionality, including input/output systems, devices, pay tables, reel strips,and bonus awards.
  • Install and maintain communication infrastructure, including data lines and fiber-optic connections.
  • Transport and maintain equipment, replacement parts, tools, supplies, and consumable inventory in anorganized manner.
  • Support technical projects, installations, expansions, and other field activities as assigned.
  • Accurately document service calls, repairs, maintenance activities, equipment issues, arrival anddeparture times, and resolutions.
  • Communicate effectively with Dispatch, technical teams, coworkers, customers, and other stakeholders.
  • Provide customers and internal teams with basic training and guidance on equipment operation,procedures, and new products.
  • Follow all company documentation, safety requirements, policies, procedures, vehicle guidelines, andescalation processes while working with minimal supervision.
  • Maintain a professional and positive image of IGT when interacting with coworkers and customers.
Qualifications

Education Required

  • High School Diploma or equivalent required.
  • Technical and customer service experience is preferred.

Experience Required

  • Entry level

Skills Required

  • Must be computer literate
  • Ability, flexibility, and willingness to work varied shifts, overtime
  • Ability to follow policies, procedures, and safety guidelines
  • Strong interpersonal communication skills and customer service ability
  • Must possess a valid driver's license, have a good driving record and demonstrate the ability to correctlyperceive colors.
  • Physical Requirements: Must be able to climb a ladder, lift 50 pounds and be able to walk a full 8.5-hourshift. Must be able to sit and drive for prolonged periods of time, demonstrate dexterity when workingwith tools and work with moving parts and electrical current. May work at heights (rooftop) for installationof equipment, work in close quarters and/or; be exposed to inclement weather during some installations.
  • An offer of employment, and continuation of employment with IGT, is subject to and contingent uponIGT's obtainment of security clearance and meeting pre-employment reference, background checkrequirements and pre-placement physical and drug testing requirements as applicable to IGT'ssatisfaction and approval based upon the requirements of the Company's customers and/or regulators.Certain jurisdictions may require additional personal disclosures which may include, but not be limited to,personal financial records, character references, etc
Keys to Success

 Building collaborative relationships
Decision making
Drive results
Foster innovation
Personal energy
Self-leadership

#LI-MC1

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve and to fostering an inclusive environment where all employees feel valued, respected, and engaged. IGT is an equal opportunity employer and provides equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We thank all applicants for their for applying; however, only those selected to interview will be contacted. 

Base pay is one component of IGT's total rewards program. Depending on the role, employees may be eligible for bonus or commission opportunities. IGT also offers a comprehensive benefits package, which may include a 401(k) savings plan with company contributions, medical, dental, and vision insurance, life and disability coverage, paid time off, tuition reimbursement, and other wellness programs, subject to eligibility requirements. 

IGT is the global leader in gaming. For more information, please visit www.igt.com.

What IGT employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

IGT logo

About IGT

Sourced by ZipRecruiter

IGTis a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

London, Greater London, GB

Social media

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