1

Field Service Engineer Jobs in Rhode Island (NOW HIRING)

As a Field Service Engineer, you'll be the go-to technical expert and trusted advisor for Ford and Lincoln dealerships in your assigned Tech Zone. This is a highly visible, hands-on role where you'll ...

Field Service Engineer

Exeter, RI ยท On-site

$99K - $166K/yr

As a Field Service Engineer, you'll be the go-to technical expert and trusted advisor for Ford and Lincoln dealerships in your assigned Tech Zone. This is a highly visible, hands-on role where you'll ...

Field Service Engineer

Providence, RI ยท On-site

$50 - $60/hr

The job with OST Services (a subsidiary of LISEGA, Inc.) involves the Field Service Engineer ideally having five plus years of experience with pipe supports, restraints and snubbers. The work will be ...

... Engineering, or a related field. The role is designed to provide hands-on experience in a professional IT environment while assisting the IT team with day-to-day end-user technology needs. The ...

Are you a high performance industrial maintenance technician that is in service now or plant maintenance that wants to move into field service and travel in a state wide regional territory. We are ...

Field Service Engineer

Providence, RI ยท Remote

$90K - $120K/yr

Are you a high performance industrial maintenance technician that is in service now or plant maintenance that wants to move into field service and travel in a state wide regional territory. We are ...

Field Service Tech

Newport, RI ยท On-site

$90K - $140K/yr

In need of an experienced Field Service Engineer to install, qualify, maintain, troubleshoot, and repair various lab instruments. Seeking experience servicing High Performance Liquid Chromatographs ...

Field Service Representative

Adamsville, RI ยท On-site

$85K - $128K/yr

The Field Service Representative works closely with Business Development, Sales, Program Management, and Engineering to ensure successful product deployment, gather customer feedback, and enhance ...

Field service travel includes an additional 30% hourly pay increase. Responsibilities * Assemble machinery and subassemblies per drawings, procedures, and specifications * Drill, tap, ream, align ...

Field service travel includes an additional 30% hourly pay increase. Responsibilities * Assemble machinery and subassemblies per drawings, procedures, and specifications * Drill, tap, ream, align ...

Field service travel includes an additional 30% hourly pay increase. Responsibilities * Assemble machinery and subassemblies per drawings, procedures, and specifications * Drill, tap, ream, align ...

Perform field service tasks, including identifying technical issues and conducting certified on ... Bachelor's degree in Electrical Engineering or Electrical Engineering Technology with 1+ years ...

Senior Project Engineer

RI ยท Remote

$100K - $130K/yr

Be a support function for Field service engineer during project commissioning. * Configure, test, and troubleshoot PLC/HMI, Relays and other control systems * Conduct & Support site acceptance tests ...

next page

Showing results 1-20

Field Service Engineer information

See Rhode Island salary details

$35.7K

$69.7K

$103.3K

How much do field service engineer jobs pay per year?

As of Jul 26, 2026, the average yearly pay for field service engineer in Rhode Island is $69,747.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,800.00 and $82,800.00 per year, depending on experience, location, and employer.

What Is a Field Service Engineer?

Field service engineers, also known as engineering technicians, travel to client service sites to demonstrate, install, or repair products and systems. Field service engineers install and repair a variety of equipment and networks, including scientific instruments and computerized security systems. Each call is different; the skill set you need for these positions varies depending on the industry in which you work.

What are the key skills and qualifications needed to thrive as a Field Service Engineer, and why are they important?

To thrive as a Field Service Engineer, you need strong technical knowledge in electronics or mechanical systems, troubleshooting skills, and typically a relevant engineering degree or certification. Familiarity with diagnostic tools, maintenance software, and industry-specific equipment is crucial for effective on-site repairs and installations. Excellent communication, customer service orientation, and problem-solving abilities enable you to work independently and build strong client relationships. These skills ensure timely and effective technical support, customer satisfaction, and minimal equipment downtime in the field.

What is the difference between Field Service Engineer vs Maintenance Technician?

AspectField Service EngineerMaintenance Technician
CredentialsTechnical certifications, engineering degrees often preferredTechnical diplomas or certifications in specific equipment
Work EnvironmentOn-site at client locations, travel involvedFacility or plant-based, maintenance workshops
Industry UsageManufacturing, telecommunications, medical equipmentManufacturing, facilities management, industrial plants
Job FocusInstalling, repairing, and maintaining equipment at client sitesPreventive and corrective maintenance of equipment

While both roles involve technical skills and equipment maintenance, a Field Service Engineer typically works directly at client sites, providing installation and troubleshooting services, whereas a Maintenance Technician usually performs routine maintenance within a facility. The roles often overlap in industries like manufacturing and telecommunications, but their work environments and specific responsibilities differ.

What are some common challenges Field Service Engineers face when working on client sites, and how can they overcome them?

Field Service Engineers often encounter challenges such as troubleshooting unfamiliar equipment, managing tight schedules, and adapting to diverse work environments. Success in this role requires strong problem-solving abilities, clear communication, and flexibility. Building good rapport with clients and being proactive in seeking technical support from colleagues also help overcome obstacles. Regularly updating technical knowledge and being prepared for travel or on-call work further ensure smooth service delivery.

What does a Field Service Engineer do?

A Field Service Engineer is responsible for installing, maintaining, and repairing equipment at customer sites. They often travel to different locations to troubleshoot technical issues, perform preventative maintenance, and ensure equipment operates efficiently. Field Service Engineers also provide training to clients on the proper use of equipment and may collaborate with engineering teams to improve product performance. The role requires strong technical skills, problem-solving abilities, and excellent customer service.
What are the most commonly searched types of Field Service Engineer jobs in Rhode Island? The most popular types of Field Service Engineer jobs in Rhode Island are:
What are popular job titles related to Field Service Engineer jobs in Rhode Island? For Field Service Engineer jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Field Service Engineer jobs in Rhode Island look for? The top searched job categories for Field Service Engineer jobs in Rhode Island are:
What cities in Rhode Island are hiring for Field Service Engineer jobs? Cities in Rhode Island with the most Field Service Engineer job openings:
Infographic showing various Field Service Engineer job openings in Rhode Island as of July 2026, with employment types broken down into 92% Full Time, 5% Part Time, and 3% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $69,747 per year, or $33.5 per hour.
Field Service Engineer

Field Service Engineer

Ford Motor Company

Exeter, RI โ€ข On-site, Remote

Full-time

Medical, Dental, Vision, Life, PTO

Posted 10 days ago


Job description


We made history and now we work to transform the future - for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.
In this position...
As a Field Service Engineer, you'll be the go-to technical expert and trusted advisor for Ford and Lincoln dealerships in your assigned Tech Zone. This is a highly visible, hands-on role where you'll diagnose the toughest vehicle concerns, improve dealership service processes, and help ensure customers have an excellent ownership experience.
Responsibilities
What You'll Do
You'll spend about 4 days per week in Ford and Lincoln dealerships, focusing on three primary areas:
1. Routine Dealership Visits & Service Performance
  • Visit assigned dealerships on a regular (approximately 30-day) cadence.
  • Meet with the General Manager and Dealer Principal to review:
    • Overall health of the service department
    • Repeat repair trends
    • Fixed Right the First Time and Repeat Repair performance
    • Warranty compliance
    • Technical Training Competencies
  • Provide insights and recommendations to improve repair quality, efficiency, and customer satisfaction.

2. Technical & Repair Assistance
  • Provide in-dealership repair assistance for properly escalated technical hotline cases.
  • Lead diagnosis and repair strategy on "difficult to repair" vehicles through to resolution in a timely, expedited manner.
  • Offer clear diagnostic guidance and coaching to dealership technicians to strengthen their long-term capabilities.

3. Legal, Customer Relations & Dispute Resolution Support
  • Support Ford legal counsel, executive liaison, and dispute resolution teams.
  • Perform vehicle inspections and, when needed, complete final repair attempts.
  • Serve as a technical expert in depositions, arbitrations, and trials, representing Ford's repair standards and technical position.

Consultative & Process Improvement Initiatives
Beyond repair support, you'll play a key consultative role with dealership leadership:
  • Technician Training & Development
    • Help dealerships create and maintain technician training plans that match skill levels and growth goals.
    • Ensure technicians understand their development path and that management actively supports it.
    • Make sure dealership leadership understands the training requirements needed to improve repair capability and technical competence.
  • Root Cause & Process Analysis
    • Analyze why Field Service Engineer involvement was needed on difficult-to-repair vehicles.
    • Identify dealership process gaps that may have contributed to repair challenges.
    • Present consultative, practical solutions to General Managers and Dealer Principals and track follow-up actions and results.
  • Warranty & Service Process Optimization
    • Partner with service departments to improve repair processes that support appropriate Ford Motor Company warranty expenditures.
    • Help dealerships drive better outcomes in quality, cost, and customer satisfaction.
  • Tools, Equipment & Technician Programs
    • Ensure dealerships maintain a robust and complete inventory of Essential Service Tools and Equipment.
    • Promote Ford's technician entry, recognition, and retention programs.
    • Coach dealership management on leveraging these programs to recruit, develop, and retain top technician talent.

Qualifications
You'll have...
Minimum
  • Bachelor's degree
  • 2+ years of automotive dealership diagnosis and repair experience.
  • Ability to attain/maintain Ford Sr. Master Certification within 24 months of hire.
  • Valid, unrestricted driver's license.
  • Ability to operate manual transmission vehicles.
  • EPA 609 Certification, or the ability to obtain it within 30 days of hire.
  • Ability and willingness to travel with overnight stays on a weekly basis.
  • 2+ years of experience using Microsoft 365 (e.g., Outlook, Teams, Word, Excel, PowerPoint).
  • Strong interpersonal skills, with the ability to:
    • Command respect in the shop and the boardroom
    • Influence without direct authority
    • Navigate difficult conversations with dealership leaders, technicians, and customers

Even better, you may have...
Preferred
  • Bachelor's degree in automotive-related field, such as (but not limited to):
    • Automotive Technology
    • Automotive Technology Management
    • Field Service Operations
    • Advanced Vehicle Systems
    • Automotive Engineering
    • Automotive Engineering Technology
    • Automotive Service Technology
    • Automotive Industry Management
  • Ford-specific Automotive Repair Technical Training, including heavy trucks and diesel.
  • Automotive Service Excellence (ASE) certifications in one or more of the following:
    • A, C, E, G, H, L, T, X series
  • 5+ years of Hands-on vehicle diagnosis and repair experience (dealership or independent), especially with Ford and/or Lincoln brands.
  • Proven ability to independently plan, organize, reorganize, prioritize, and problem-solve in a dynamic field environment.
  • Strong professionalism and customer-facing skills, including:
    • Service and customer interface experience
    • Comfort working with dealership leadership, customers, and cross-functional Ford teams

If you love solving complex technical problems, enjoy being in the field, and are excited by the chance to influence both repair quality and dealership operations, this Field Service Engineer role offers a unique opportunity to make a visible impact every day.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including:
  • Immediate medical, dental, vision and prescription drug coverage
  • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
  • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
  • Vehicle discount program for employees and family members and management leases
  • Tuition assistance
  • Established and active employee resource groups
  • Paid time off for individual and team community service
  • A generous schedule of paid holidays, including the week between Christmas and New Year's Day
  • Paid time off and the option to purchase additional vacation time.

This position is a salary grade 6 and ranges from $74,300-$124,500. This position is a salary grade 7 and ranges from $86,600-$144,900., This position is a salary grade 8 and ranges from $99,100-$166,200.
Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.
For more information on salary and benefits, click here: https://fordcareers.co/GSR
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
This position is Remote. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week.
#LI-Remote
#LI-TS3

Ford logo

About Ford

Sourced by ZipRecruiter

At Ford Motor Company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrow's transportation.

Industry

Civil engineering construction

Company size

51 - 200 Employees

Headquarters location

Doral, FL, US

Year founded

1982