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Field Service Engineer Jobs in Massachusetts (NOW HIRING)

CEDENT

Field Services Engineer

Boston, MA

Field Service Engineer - Basic Statement of Position Client is seeking a highly professional customer focused Field Service Engineer to join our Support & Training team. The successful candidate will ...

Hitachi

Field Service Engineer - AIS

Boston, MA

$66K - $82K/yr

Yes The Opportunity As a High Voltage Field Service Engineer, you will support the installation, maintenance, testing, troubleshooting, and repair of high voltage equipment up to 800kV. Working ...

Formic

Robotics Field Service Engineer

Boston, MA · On-site

As a Robotics Field Service Engineer, you are the front line of technical ownership across Formic's deployed robotic cells. You will diagnose failures, restore systems to production, perform ...

Bruker

Title Field Service Engineer

Boston, MA

$85K - $137K/yr

Field Service Engineer Job Locations US-MA-Boston Area Posted Date 2 weeks ago(8/11/2026 5:00 PM) Req. # 2026-19266 Job Location : Location US-MA-Boston Area Job Location : Postal Code 2110 Type ...

ITW Instron

Field Service Engineer

MA

$37 - $40/hr

Prior field service experience strongly preferred * Automation systems experience is a plus * Experience performing preventative or corrective maintenance on servo hydraulic systems preferred

Asylum Research

Field Service Engineer I

Concord, MA · On-site

$100K - $120K/yr

Field Service Engineer II - Plasma Technology Location REMOTE - North America -based - Mid Atlantic - Washington DC Area . Candidates must reside within reasonable travel time (typically 60 minutes ...

Oxford Instruments Plc

Field Service Engineer I

Concord, MA · On-site

$100K - $120K/yr

Field Service Engineer II - Plasma Technology Location REMOTE - North America -based - Mid Atlantic - Washington DC Area . Candidates must reside within reasonable travel time (typically 60 minutes ...

Asylum Research

Field Service Engineer I

Concord, MA · On-site

Field Service Engineer LOCATION: REMOTE - North America-based -Boston, Massachusetts Area . Candidates must reside within reasonable travel time (typically 60 minutes) of a major airport to support ...

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All JobsField Service Engineer JobsField Service Engineer Jobs in Massachusetts

Field Service Engineer information

See Massachusetts salary details

$39.9K

$77.8K

$115.2K

How much do field service engineer jobs pay per year?

As of Aug 23, 2026, the average yearly pay for field service engineer in Massachusetts is $77,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,300.00 and $92,300.00 per year, depending on experience, location, and employer.

What is a field service engineer?

Field service engineers, also known as engineering technicians, travel to client service sites to demonstrate, install, or repair products and systems. Field service engineers install and repair a variety of equipment and networks, including scientific instruments and computerized security systems. Each call is different; the skill set you need for these positions varies depending on the industry in which you work.

What does a field service engineer do?

A Field Service Engineer is responsible for installing, maintaining, and repairing equipment at customer sites. They often travel to different locations to troubleshoot technical issues, perform preventative maintenance, and ensure equipment operates efficiently. Field Service Engineers also provide training to clients on the proper use of equipment and may collaborate with engineering teams to improve product performance. The role requires strong technical skills, problem-solving abilities, and excellent customer service.

What are the key skills and qualifications needed to thrive as a field service engineer?

To thrive as a Field Service Engineer, you need strong technical knowledge in electronics or mechanical systems, troubleshooting skills, and typically a relevant engineering degree or certification. Familiarity with diagnostic tools, maintenance software, and industry-specific equipment is crucial for effective on-site repairs and installations. Excellent communication, customer service orientation, and problem-solving abilities enable you to work independently and build strong client relationships. These skills ensure timely and effective technical support, customer satisfaction, and minimal equipment downtime in the field.

What are some common challenges field service engineers face when working on client sites, and how can they overcome them?

Field Service Engineers often encounter challenges such as troubleshooting unfamiliar equipment, managing tight schedules, and adapting to diverse work environments. Success in this role requires strong problem-solving abilities, clear communication, and flexibility. Building good rapport with clients and being proactive in seeking technical support from colleagues also help overcome obstacles. Regularly updating technical knowledge and being prepared for travel or on-call work further ensure smooth service delivery.

What is the difference between Field Service Engineer vs Maintenance Technician?

AspectField Service EngineerMaintenance Technician
CredentialsTechnical certifications, engineering degrees often preferredTechnical diplomas or certifications in specific equipment
Work EnvironmentOn-site at client locations, travel involvedFacility or plant-based, maintenance workshops
Industry UsageManufacturing, telecommunications, medical equipmentManufacturing, facilities management, industrial plants
Job FocusInstalling, repairing, and maintaining equipment at client sitesPreventive and corrective maintenance of equipment

While both roles involve technical skills and equipment maintenance, a Field Service Engineer typically works directly at client sites, providing installation and troubleshooting services, whereas a Maintenance Technician usually performs routine maintenance within a facility. The roles often overlap in industries like manufacturing and telecommunications, but their work environments and specific responsibilities differ.

How much do field service engineers make?

Field service engineers typically earn a median annual salary of around $55,000 to $75,000, depending on experience, industry, and location. Salaries can increase with specialized skills, certifications, and overtime work, especially in technical environments requiring troubleshooting and on-site repairs.
More about Field Service Engineer jobs

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For Field Service Engineer jobs in Massachusetts, the most frequently searched job titles are:

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The top searched job categories for Field Service Engineer jobs in Massachusetts are:

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Cities in Massachusetts with the most Field Service Engineer job openings:

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For Field Service Engineer jobs in MA, the most frequently searched job titles are:

Field Service Engineer jobs near you
Infographic showing various Field Service Engineer job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $77,781 per year, or $37.4 per hour.

Field Services Engineer

CEDENT

Boston, MA

Full-time

Re-posted 2 days ago

Job description

Field Service Engineer - Basic Statement of Position
 Client is seeking a highly professional customer focused Field Service Engineer to join our Support & Training team. The successful candidate will live in the Boston, MA area and serve as a support and training engineer for our clients in the Americas. He/She will provide our new and existing customers comprehensive training of the Client imaging products line. He/She will be responsible for providing prompt support to our users, while achieving the highest possible level of customer satisfaction. He/She will maintain a high level of technical expertise in all aspects of the Client products, including the biological, computerized and optical features of our products.
Essential Duties and Responsibilities
· Installation of Client systems at customers sites
· Training of new users to successfully operate the Client systems & software
· Demonstrating Client systems and applications
· Provide remote and on-site support to Client customers by installing, fine-tuning, and maintaining Client systems and applications.
  • The position requires diagnosing and resolving mechanical, hardware, software, and system failures
  • You will document all activities, contribute to quality improvement, and focus on maximizing customer satisfaction
  • Frequent travel required, 60-70% of the time, mostly within the US & Canada, but may be to other regions on the globe
Requirements
  • Bachelor’s degree or equivalent in life science, biomed, or a technical field
  • Familiarity with Microscopy, Cytogenetics, Fluorescence In-situ Hybridization (FISH), Cell Morphology, and Immunostaining analysis is an advantage.
  • Excellent communication (verbal and written) and interpersonal skills.
  • Problem solver with good technical aptitude and troubleshooting skills
  • Ability to understand computer algorithms and to tune parameters.
  • Outstanding ability to explain, demonstrate and present new biological and technical concepts to new users
Other requirements
  • Handle stress effectively
  • Willingness to work outside of normal working hours and in rare cases on weekends
  • Valid Passport
  • Valid driver license
When not traveling, work from client office in Billerica MA
 
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About Cedent

Sourced by ZipRecruiter

CEDENT strives to attract and retain the best people and provide an environment where they can all develop professionally and build a rewarding career. As a result, we create an inclusive environment that is rich in diversity, acknowledges each individual's uniqueness and promotes respect, personal achievement and stewardship. Our clients are global and so is CEDENT. We build and maintain a global workforce that includes people from different backgrounds, with a vast range of skills and experience all united by a common culture and commitment to help our clients achieve high performance. Cultivating a diverse workforce and inclusive work environment makes business sense. Our peoples varied skills are the talent engine that powers CEDENT, enabling it in turn to deliver the innovative solutions that help our clients outperform competitors.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Plano, TX, US

Year founded

2008

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