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Entry Level Field Service Engineer Jobs in Massachusetts

Gator Bio

Field Service Engineer

Boston, MA

$90K - $120K/yr

The Field Service Engineer reports to the Field Service Manager. The Field Service Engineer will be responsible for providing support for a wide range of technical equipment and systems, both ...

Orison

Field Service Engineer

Boston, MA · On-site

Field Service Engineer III MRI/CT LOCATION: Greater New England/ Conneticut/ Rhode Island Summary/ Objectives Provider of medical imaging repair and maintenance seeks an experienced Service Engineer ...

Danaher

Field Service Engineer- Boston

Cambridge, MA

$68K - $71K/yr

The Field Service Engineer is responsible for service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with ...

Danaher

Field Service Engineer- Boston

Marlborough, MA

$68K - $71K/yr

The Field Service Engineer is responsible for service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with ...

Danaher

Field Service Engineer- Boston

Marlborough, MA · On-site

$68K - $71K/yr

The Field Service Engineer is responsible for service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with ...

Danaher

Field Service Engineer- Boston

Boston, MA · On-site

$68K - $71K/yr

The Field Service Engineer is responsible for service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with ...

Danaher

Field Service Engineer- Boston

Waltham, MA · On-site

$68K - $71K/yr

The Field Service Engineer is responsible for service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with ...

Danaher

Field Service Engineer- Boston

Boston, MA · On-site

$68K - $71K/yr

The Field Service Engineer i s responsible for service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with ...

Danaher

Field Service Engineer- Boston

Boston, MA · Remote

$68K - $71K/yr

The Field Service Engineer i s responsible for service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with ...

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Entry Level Field Service Engineer information

See Massachusetts salary details

$39.9K

$77.8K

$115.2K

How much do entry level field service engineer jobs pay per year?

As of Aug 17, 2026, the average yearly pay for entry level field service engineer in Massachusetts is $77,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,300.00 and $92,300.00 per year, depending on experience, location, and employer.

What is an entry level field service engineer?

Entry Level Field Service Engineers are professionals who install, maintain, and repair equipment or systems at customer sites. They are typically early in their careers and work under the guidance of more experienced engineers. Their responsibilities often include troubleshooting technical issues, conducting routine maintenance, and ensuring customer satisfaction. This role usually requires travel to different locations and good communication skills, as they interact directly with clients. Entry level positions often provide on-the-job training to help new engineers gain the necessary technical expertise.

What are some of the most common challenges faced by an entry level field service engineer in their first year?

Entry Level Field Service Engineers often encounter challenges such as adapting to a fast-paced schedule, troubleshooting unfamiliar equipment, and managing travel to various client sites. Gaining confidence in diagnosing issues independently while maintaining strong communication with both customers and senior engineers is key. Over time, hands-on experience and mentorship from experienced team members help new engineers build technical expertise and improve their problem-solving skills, making these initial challenges valuable learning opportunities.

What are the key skills and qualifications needed to thrive as an entry level field service engineer, and why are they important?

To thrive as an Entry Level Field Service Engineer, you typically need a background in engineering or a related technical field, along with problem-solving skills and basic mechanical or electrical knowledge. Familiarity with diagnostic and repair tools, as well as experience using service management software, is often required, and some employers may prefer certifications like CompTIA A+ or manufacturer-specific training. Excellent communication, customer service, and time management abilities help you stand out when interacting with clients and handling on-site challenges. These skills ensure that you can efficiently troubleshoot, repair, and maintain equipment while delivering a positive customer experience.

What is the difference between Entry Level Field Service Engineer vs Field Technician?

AspectEntry Level Field Service EngineerField Technician
CredentialsAssociate degree or technical certification, some companies prefer bachelor'sHigh school diploma or equivalent, technical certifications optional
Work EnvironmentOn-site customer locations, service centers, or client sitesPrimarily on-site at customer locations or facilities
Industry UsageCommon in technology, manufacturing, and industrial sectorsWidespread across electronics, appliances, and machinery industries

Both roles involve on-site technical work, but Entry Level Field Service Engineers often require more technical training and may handle more complex systems. Field Technicians typically focus on routine maintenance and repairs. The roles are similar in work environment and industry usage, with the main difference being the level of technical responsibility and required credentials.

What are the most commonly searched types of Field Service Engineer jobs in Massachusetts?

The most popular types of Field Service Engineer jobs in Massachusetts are:

What are popular job titles related to Entry Level Field Service Engineer jobs in Massachusetts?

For Entry Level Field Service Engineer jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Entry Level Field Service Engineer jobs in Massachusetts look for?

The top searched job categories for Entry Level Field Service Engineer jobs in Massachusetts are:

What cities in Massachusetts are hiring for Entry Level Field Service Engineer jobs?

Cities in Massachusetts with the most Entry Level Field Service Engineer job openings:

Entry Level Field Service Engineer jobs near you
Infographic showing various Entry Level Field Service Engineer job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $77,781 per year, or $37.4 per hour.

Field Service Engineer

Gator Bio

Boston, MA

$90K - $120K/yr

Full-time

Re-posted 11 days ago

Job description

Gator Bio is at the forefront of biolayer interferometry (BLI) technology, delivering real-time, label-free analysis systems to support breakthroughs in biomolecular interactions. The Gator instrument suite, including models such as the Gator Pro, Pivot, Prime, Pilot, and Plus, empower researchers across diverse applications, from antibody discovery to small molecule analysis. By joining Gator Bio, you'll contribute to meaningful advancements in life sciences and support leading-edge research tools designed for efficiency and reliability.

The Field Service Engineer reports to the Field Service Manager.  The Field Service Engineer will be responsible for providing support for a wide range of technical equipment and systems, both internal and on-site at the customer's location. As part of the Customer Success team, the Field Service Engineer ensures high standards of performance across Gator Bio's portfolio, helping to minimize downtime and enhance the user experience for Gator Bio's research clientele.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Manage, perform, and document all on-site installation, repair, calibration, preventative maintenance, inspection, and test tasks in a timely and detailed manner for BLI instrumentation
  • Ability to adjust coordinates, adjust spectrometer parameters, replace parts etc.
  • Diagnose alarms, errors or technical/mechanical problems and implement proper solutions
  • Perform and document system validation (IQ/OQ/PQ)
  • Triage, schedule, and provide customer support by telephone, email, or customer visits
  • Cooperate and communicate effectively with customers, project teams, engineering team, sales and others
  • Prioritized and plan work activities to make the most efficient use of allotted time
  • Report and contribute recommendations for products in development
  • Document tasks performed at customer sites with Gator's CRM
  • Log all customer visits and generate new service-related documents
  • Report quality issues to Gator's QMS and accomplish tasks in a timely manner
  • Represent Gator Bio in a constructive way to continue or help build positive customer relationships
  • Produce timely and accurate expense reports
  • All job duties as assigned. 
QUALIFICATIONS
  • Minimum of BS in bioengineering, engineering, optical engineering, or related field.
  • Minimum three years of hands-on experience of instrumentation service.
  • Ability to troubleshoot, test, repair and service technical and mechanical equipment.
  • Ability to adapt to changes in work schedule and alter travel plans accordingly
  • Basic wet lab skills (e.g. pipetting, making dilutions, etc) highly desired.
  • Knowledge of IQ/OQ/PQ a plus.
  • Excellent interpersonal and verbal communications skills.
  • Highly organized and able to work independently.
  • Travel 50-75% (Domestic and International).
POSITION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to lift, push, pull, carry, and/or move 50+ lbs.
  • This role will require long periods of standing, walking, and sitting.
  • The employee will be required to use their hands for computer work, phone calls, and pipetting.
  • Must pass a health screening.
$90,000 - $120,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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About Gator Bio

Sourced by ZipRecruiter

Industry

Biotechnology research and development

Company size

51 - 200 Employees

Headquarters location

Palo Alto, CA, US

Year founded

2001

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