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Entry Level Field Service Engineer Jobs in Massachusetts

Cedent

Field Services Engineer (Boston, MA)

Boston, MA · On-site

Field Service Engineer - Basic Statement of Position Client is seeking a highly professional customer focused Field Service Engineer to join our Support & Training team. The successful candidate will ...

Honeywell

Advanced Field Service Engineer

Acton, MA · On-site

$42 - $52.45/hr

You will participate in continuous improvement initiatives in the processes related to project delivery and field service. You will collaborate with central engineering teams to gather information ...

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All JobsField Service Engineer JobsEntry Level Field Service Engineer JobsEntry Level Field Service Engineer Jobs in Massachusetts

Entry Level Field Service Engineer information

See Massachusetts salary details

$39.9K

$77.8K

$115.2K

How much do entry level field service engineer jobs pay per year?

As of Aug 17, 2026, the average yearly pay for entry level field service engineer in Massachusetts is $77,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,300.00 and $92,300.00 per year, depending on experience, location, and employer.

What is an entry level field service engineer?

Entry Level Field Service Engineers are professionals who install, maintain, and repair equipment or systems at customer sites. They are typically early in their careers and work under the guidance of more experienced engineers. Their responsibilities often include troubleshooting technical issues, conducting routine maintenance, and ensuring customer satisfaction. This role usually requires travel to different locations and good communication skills, as they interact directly with clients. Entry level positions often provide on-the-job training to help new engineers gain the necessary technical expertise.

What are some of the most common challenges faced by an entry level field service engineer in their first year?

Entry Level Field Service Engineers often encounter challenges such as adapting to a fast-paced schedule, troubleshooting unfamiliar equipment, and managing travel to various client sites. Gaining confidence in diagnosing issues independently while maintaining strong communication with both customers and senior engineers is key. Over time, hands-on experience and mentorship from experienced team members help new engineers build technical expertise and improve their problem-solving skills, making these initial challenges valuable learning opportunities.

What are the key skills and qualifications needed to thrive as an entry level field service engineer, and why are they important?

To thrive as an Entry Level Field Service Engineer, you typically need a background in engineering or a related technical field, along with problem-solving skills and basic mechanical or electrical knowledge. Familiarity with diagnostic and repair tools, as well as experience using service management software, is often required, and some employers may prefer certifications like CompTIA A+ or manufacturer-specific training. Excellent communication, customer service, and time management abilities help you stand out when interacting with clients and handling on-site challenges. These skills ensure that you can efficiently troubleshoot, repair, and maintain equipment while delivering a positive customer experience.

What is the difference between Entry Level Field Service Engineer vs Field Technician?

AspectEntry Level Field Service EngineerField Technician
CredentialsAssociate degree or technical certification, some companies prefer bachelor'sHigh school diploma or equivalent, technical certifications optional
Work EnvironmentOn-site customer locations, service centers, or client sitesPrimarily on-site at customer locations or facilities
Industry UsageCommon in technology, manufacturing, and industrial sectorsWidespread across electronics, appliances, and machinery industries

Both roles involve on-site technical work, but Entry Level Field Service Engineers often require more technical training and may handle more complex systems. Field Technicians typically focus on routine maintenance and repairs. The roles are similar in work environment and industry usage, with the main difference being the level of technical responsibility and required credentials.

What are the most commonly searched types of Field Service Engineer jobs in Massachusetts?

The most popular types of Field Service Engineer jobs in Massachusetts are:

What are popular job titles related to Entry Level Field Service Engineer jobs in Massachusetts?

For Entry Level Field Service Engineer jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Entry Level Field Service Engineer jobs in Massachusetts look for?

The top searched job categories for Entry Level Field Service Engineer jobs in Massachusetts are:

What cities in Massachusetts are hiring for Entry Level Field Service Engineer jobs?

Cities in Massachusetts with the most Entry Level Field Service Engineer job openings:

Entry Level Field Service Engineer jobs near you
Infographic showing various Entry Level Field Service Engineer job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $77,781 per year, or $37.4 per hour.

Field Services Engineer (Boston, MA)

Cedent

Boston, MA • On-site

Full-time

Re-posted 24 days ago

Job description

Field Service Engineer - Basic Statement of Position
Client is seeking a highly professional customer focused Field Service Engineer to join our Support & Training team. The successful candidate will live in the Boston, MA area and serve as a support and training engineer for our clients in the Americas. He/She will provide our new and existing customers comprehensive training of the Client imaging products line. He/She will be responsible for providing prompt support to our users, while achieving the highest possible level of customer satisfaction. He/She will maintain a high level of technical expertise in all aspects of the Client products, including the biological, computerized and optical features of our products.
Essential Duties and Responsibilities
• Installation of Client systems at customers sites
• Training of new users to successfully operate the Client systems & software
• Demonstrating Client systems and applications
• Provide remote and on-site support to Client customers by installing, fine-tuning, and maintaining Client systems and applications.
  • The position requires diagnosing and resolving mechanical, hardware, software, and system failures
  • You will document all activities, contribute to quality improvement, and focus on maximizing customer satisfaction
  • Frequent travel required, 60-70% of the time, mostly within the US & Canada, but may be to other regions on the globe
Requirements
  • Bachelor's degree or equivalent in life science, biomed, or a technical field
  • Familiarity with Microscopy, Cytogenetics, Fluorescence In-situ Hybridization (FISH), Cell Morphology, and Immunostaining analysis is an advantage.
  • Excellent communication (verbal and written) and interpersonal skills.
  • Problem solver with good technical aptitude and troubleshooting skills
  • Ability to understand computer algorithms and to tune parameters.
  • Outstanding ability to explain, demonstrate and present new biological and technical concepts to new users
Other requirements
  • Handle stress effectively
  • Willingness to work outside of normal working hours and in rare cases on weekends
  • Valid Passport
  • Valid driver license
When not traveling, work from client office in Billerica MA
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About Cedent

Sourced by ZipRecruiter

CEDENT strives to attract and retain the best people and provide an environment where they can all develop professionally and build a rewarding career. As a result, we create an inclusive environment that is rich in diversity, acknowledges each individual's uniqueness and promotes respect, personal achievement and stewardship. Our clients are global and so is CEDENT. We build and maintain a global workforce that includes people from different backgrounds, with a vast range of skills and experience all united by a common culture and commitment to help our clients achieve high performance. Cultivating a diverse workforce and inclusive work environment makes business sense. Our peoples varied skills are the talent engine that powers CEDENT, enabling it in turn to deliver the innovative solutions that help our clients outperform competitors.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Plano, TX, US

Year founded

2008

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