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Field Service Engineer Jobs in Massachusetts (NOW HIRING)

FORMULATRIX

Field Service Engineer

Boston, MA · On-site

$70 - $95/hr

Opportunities Field Service Engineer FORMULATRIX (Boston, MA) Formulatrix, headquartered in Dubai, UAE, requires hard work and dedication from our employees, and we are committed to hiring only the ...

Opentrons

Field Service Engineer - Boston

Boston, MA · Remote

Field Service Engineer I Opentrons / Services & Support Reports to: Senior Director, Services & Support Direct Reports: No FLSA Status: Exempt Location: Remote in Boston, MA area Role ID: EN04100066 ...

Opentrons

$90K - $105K/yr

Field Service Engineer I Opentrons / Services & Support Reports to: Senior Director, Services & Support Direct Reports: No FLSA Status: Exempt Location: Remote in Boston, MA area Role ID: EN04100066 ...

Actalent

Field Service Engineer

Woburn, MA

$90K - $120K/yr

Position Summary We are seeking an experienced Field Service Engineer to support the installation, qualification, maintenance, calibration, and repair of advanced scientific instrumentation at ...

New

Matec

Field Service Engineer/Technician

Northborough, MA · On-site

$85K - $120K/yr

Field Service Engineer 📍 Matec Instrument Companies If you know how machines work--and enjoy figuring out why they don't--this is your kind of role. Matec builds complex ultrasonic testing systems ...

IQVIA

MedTech Field Service Engineer

Boston, MA

$27 - $32/hr

IQVIA MedTech is seeking Mechanical Field Service Engineers to support a nationwide medical device project involving dialysis equipment at healthcare facilities across the U.S. In this field-based ...

Oxford Instruments

Field Service Engineer I

Concord, MA · On-site

$90 - $110/hr

Field Service Engineer I Field Service Engineer - Plasma Technology About Oxford Instruments Our purpose is to accelerate the breakthroughs that create a brighter future for our world. Our technology ...

Bruker Corporation

Field Service Engineer

Boston, MA · On-site +1

$85K - $137K/yr

New opportunity based in the Boston Area for a Field Service Engineer to install and provide support for high technology equipment in research labs of pharmaceutical companies, universities, and ...

Bruker

Field Service Engineer

Boston, MA · On-site +1

$85K - $137K/yr

New opportunity based in the Boston Area for a Field Service Engineer to install and provide support for high technology equipment in research labs of pharmaceutical companies, universities, and ...

Bruker Corporation

Field Service Engineer

Boston, MA · On-site

$85K - $137K/yr

New opportunity based in the Boston Area for a Field Service Engineer to install and provide support for high technology equipment in research labs of pharmaceutical companies, universities, and ...

UNAVAILABLE

Field Service Engineer

Boston, MA · On-site +1

$85K - $137K/yr

New opportunity based in the Boston Area for a Field Service Engineer to install and provide support for high technology equipment in research labs of pharmaceutical companies, universities, and ...

Hitachi

Field Service Engineer - AIS

Boston, MA · Remote

$66K - $82K/yr

Join Hitachi Energy as a High Voltage Field Service Engineer and become a key player in our mission to power a sustainable future. In this dynamic role, you'll tackle complex field assignments, from ...

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Showing results 21-40

All JobsField Service Engineer JobsField Service Engineer Jobs in Massachusetts

Field Service Engineer information

See Massachusetts salary details

$39.9K

$77.8K

$115.2K

How much do field service engineer jobs pay per year?

As of Aug 23, 2026, the average yearly pay for field service engineer in Massachusetts is $77,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,300.00 and $92,300.00 per year, depending on experience, location, and employer.

What is a field service engineer?

Field service engineers, also known as engineering technicians, travel to client service sites to demonstrate, install, or repair products and systems. Field service engineers install and repair a variety of equipment and networks, including scientific instruments and computerized security systems. Each call is different; the skill set you need for these positions varies depending on the industry in which you work.

What does a field service engineer do?

A Field Service Engineer is responsible for installing, maintaining, and repairing equipment at customer sites. They often travel to different locations to troubleshoot technical issues, perform preventative maintenance, and ensure equipment operates efficiently. Field Service Engineers also provide training to clients on the proper use of equipment and may collaborate with engineering teams to improve product performance. The role requires strong technical skills, problem-solving abilities, and excellent customer service.

What are the key skills and qualifications needed to thrive as a field service engineer?

To thrive as a Field Service Engineer, you need strong technical knowledge in electronics or mechanical systems, troubleshooting skills, and typically a relevant engineering degree or certification. Familiarity with diagnostic tools, maintenance software, and industry-specific equipment is crucial for effective on-site repairs and installations. Excellent communication, customer service orientation, and problem-solving abilities enable you to work independently and build strong client relationships. These skills ensure timely and effective technical support, customer satisfaction, and minimal equipment downtime in the field.

What are some common challenges field service engineers face when working on client sites, and how can they overcome them?

Field Service Engineers often encounter challenges such as troubleshooting unfamiliar equipment, managing tight schedules, and adapting to diverse work environments. Success in this role requires strong problem-solving abilities, clear communication, and flexibility. Building good rapport with clients and being proactive in seeking technical support from colleagues also help overcome obstacles. Regularly updating technical knowledge and being prepared for travel or on-call work further ensure smooth service delivery.

What is the difference between Field Service Engineer vs Maintenance Technician?

AspectField Service EngineerMaintenance Technician
CredentialsTechnical certifications, engineering degrees often preferredTechnical diplomas or certifications in specific equipment
Work EnvironmentOn-site at client locations, travel involvedFacility or plant-based, maintenance workshops
Industry UsageManufacturing, telecommunications, medical equipmentManufacturing, facilities management, industrial plants
Job FocusInstalling, repairing, and maintaining equipment at client sitesPreventive and corrective maintenance of equipment

While both roles involve technical skills and equipment maintenance, a Field Service Engineer typically works directly at client sites, providing installation and troubleshooting services, whereas a Maintenance Technician usually performs routine maintenance within a facility. The roles often overlap in industries like manufacturing and telecommunications, but their work environments and specific responsibilities differ.

How much do field service engineers make?

Field service engineers typically earn a median annual salary of around $55,000 to $75,000, depending on experience, industry, and location. Salaries can increase with specialized skills, certifications, and overtime work, especially in technical environments requiring troubleshooting and on-site repairs.
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For Field Service Engineer jobs in Massachusetts, the most frequently searched job titles are:

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The top searched job categories for Field Service Engineer jobs in Massachusetts are:

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Field Service Engineer jobs near you
Infographic showing various Field Service Engineer job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $77,781 per year, or $37.4 per hour.

Field Service Engineer

FORMULATRIX

Boston, MA • On-site

$70 - $95/hr

Other

Medical, Dental, Retirement

Posted 5 days ago

Job description

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Careers U.S. Opportunities Field Service Engineer FORMULATRIX (Boston, MA)

Formulatrix, headquartered in Dubai, UAE, requires hard work and dedication from our employees, and we are committed to hiring only the best of the best. All support and management employees work 45 hour work weeks.

  • base salary
  • bonuses
  • profit sharing
  • health and dental benefits
  • AFLAC supplemental insurance
  • a 401K retirement plan
  • an informal work environment
  • excellent growth opportunities
Job Description

Formulatrix, the leading provider of protein crystallization automation and liquid handling solutions, seeks a field engineer to join our world-class support team. You should enjoy working with people, take pride in fixing customer issues, and enjoy travel. The best person for this position thinks on their feet, learns quickly, and enjoys tinkering with hardware as well as software. This position will be primarily focused (but not necessarily limited to) on our line of liquid handling and protein crystallography instruments.

You will troubleshoot high-end biotech automation equipment, enabling researchers to keep searching for the next cure. Our products are used for drug research and assay development. In addition to protein crystallography automated microscopy imagers, we also provide automated liquid handlers -- one day you might be digging into a log file to determine why an image isn’t following an imaging schedule; another you might be figuring out why a liquid handler isn’t dispensing properly -- and the next you might be demonstrating new features of the latest software to a customer group.

You will report to the North American Support Manager, work alongside a team of dedicated engineers, and provide feedback to product managers and the documentation manager.

Responsibilities
  • On-site installations and maintenance of lab equipment on the east coast, and possibly across the U.S. depending on the needs of our customers and the schedules of other support engineers.
  • Customer training and support from home and in the field, via phone, email, or remote access tools such as TeamViewer.
  • Up to 60% overnight travel. This means up to 60% of your time could be spent traveling (usually by flight) anywhere within the US or Canada, or (on very rare occasions) potentially even beyond, depending on the situation.
  • Record customer interactions and issues in the internal CRM database.
  • Provide detailed notes of on-site support work.
  • Follow up with engineers and product managers to ensure customer issues have been addressed.
Requirements
  • An Associate's or Bachelor's degree in Science or Engineering is desirable but not required.
  • Affinity for fixing things.
  • Comfortable with computers, networking, and basic IT-related activities.
  • Quick learner with strong interpersonal skills.
  • Experience with robotics, software, microfluidics, and optics are a plus.
Contact

Address
Formulatrix
10 DeAngelo Drive
Bedford, MA 01730
United States

Phone
+1 781 788 0228

Fax
+1 781 207 5522

Email
jobs@formulatrix.com

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