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Field Service Administrator Jobs (NOW HIRING)

Cummins

Service Administrator

Saginaw, MI · On-site

We are looking for a talented Service Administrator for our Distribution business in Saginaw, MI ... Prior experience in service & repair, or warranty-related field preferred. * Excellent computer ...

Cummins

Service Administrator

Saginaw, MI · On-site

We are looking for a talented Service Administrator for our Distribution business in Saginaw, MI ... Prior experience in service & repair, or warranty-related field preferred. * Excellent computer ...

Cummins

Service Administrator

Saginaw, MI · On-site

We are looking for a talented Service Administrator for our Distribution business in Saginaw, MI ... Prior experience in service & repair, or warranty-related field preferred. * Excellent computer ...

Cummins Inc.

Service Administrator

Saginaw, MI · On-site

We are looking for a talented Service Administrator for our Distribution business in Saginaw, MI ... Prior experience in service & repair, or warranty-related field preferred. * Excellent computer ...

Cummins Inc.

Service Administrator

Saginaw, MI · On-site

We are looking for a talented Service Administrator for our Distribution business in Saginaw, MI ... Prior experience in service & repair, or warranty-related field preferred. * Excellent computer ...

altg

Shop Service Administrator

Sterling Heights, MI · On-site

The Shop Service Administrator is responsible for coordinating the administrative activities that ... related field. * Strong organizational, multitasking, and time management skills. * Excellent ...

altg

Shop Service Administrator

Sterling Heights, MI · On-site

The Shop Service Administrator is responsible for coordinating the administrative activities that ... related field. * Strong organizational, multitasking, and time management skills. * Excellent ...

altg

Shop Service Administrator

Sterling Heights, MI · On-site

The Shop Service Administrator is responsible for coordinating the administrative activities that ... related field. * Strong organizational, multitasking, and time management skills. * Excellent ...

STI

Customer Service Administrator

$18.25 - $24.25/hr

Customer Service Administrator Location ... REMOTE Duration: 12+ Months Minimum of a bachelor's degree in a related field, Strong customer ...

HCI Systems

Service Administrator

Ontario, CA · On-site

$24 - $25/hr

Manage approximately 200-300 testing contracts monthly while organizing a logistics schedule for over twenty-five field technicians * Review completed service orders and process billings for ...

HCI Systems

Service Administrator

Ontario, CA · On-site

$24 - $25/hr

Manage approximately 200-300 testing contracts monthly while organizing a logistics schedule for over twenty-five field technicians * Review completed service orders and process billings for ...

StandardAero

Customer Service Administrator

New London, NC · On-site

$17 - $22.50/hr

Customer Service Administrator Building an Aviation Career You're Proud Of Your work ties us all ... related field is preferred. * Proven experience in a customer service or administrative role ...

Clarion Advisors, Inc.

Be Seen First

Client Service Administrator

Roseville, CA · On-site

$25 - $30/hr

We are seeking a Client Service Administrator to join our team! You will be responsible for helping ... Previous experience in customer service, sales, or other related fields * Ability to build rapport ...

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Field Service Administrator information

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$13

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$49

How much do field service administrator jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for field service administrator in the United States is $28.32, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $32.93 per hour, depending on experience, location, and employer.

What is a field service administrator?

Field Service Administrators are professionals responsible for coordinating and supporting field service operations within a company. Their duties typically include scheduling service appointments, managing work orders, handling customer communications, and ensuring that field technicians have the resources they need to complete their tasks efficiently. They also maintain records, process invoices, and assist with inventory management. Field Service Administrators play a key role in ensuring smooth operations and high levels of customer satisfaction for companies that provide onsite services.

What are the key skills and qualifications needed to thrive as a field service administrator, and why are they important?

To thrive as a Field Service Administrator, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with scheduling software, CRM platforms, and Microsoft Office Suite is typically required, and some employers may prefer certifications in project management or administration. Exceptional communication, problem-solving abilities, and customer service orientation set top performers apart. These skills ensure efficient coordination of field operations, accurate record-keeping, and a positive client experience.

What are some typical challenges faced by field service administrators, and how can they be managed effectively?

Field Service Administrators often juggle multiple tasks such as scheduling service appointments, coordinating technician dispatches, and ensuring timely communication between clients and field staff. A common challenge is handling last-minute changes or urgent requests, which require strong organizational skills and the ability to prioritize under pressure. Proficiency with field service management software and clear communication with team members help streamline operations and minimize disruptions. Building strong relationships with both technicians and clients also plays a key role in resolving issues efficiently.

What is the difference between Field Service Administrator vs Service Coordinator?

AspectField Service AdministratorService Coordinator
CredentialsTypically requires administrative or technical certifications, experience in service managementOften requires customer service or administrative experience, certifications vary
Work EnvironmentOffice-based with field staff interaction, sometimes on-sitePrimarily office-based, coordinating between clients and field teams
Employer & IndustryUsed in service industries like HVAC, telecom, utilitiesCommon in service and maintenance sectors, similar industries

The Field Service Administrator manages scheduling, documentation, and communication between field technicians and clients. The Service Coordinator focuses more on customer communication and scheduling. While both roles require organizational skills and industry knowledge, the Administrator often handles backend processes, whereas the Coordinator emphasizes client interaction.

More about Field Service Administrator jobs

What cities are hiring for Field Service Administrator jobs?

Cities with the most Field Service Administrator job openings:

What states have the most Field Service Administrator jobs?

States with the most job openings for Field Service Administrator jobs include:

What job categories do people searching Field Service Administrator jobs look for?

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Field Service Administrator jobs near you
Infographic showing various Field Service Administrator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $58,905 per year, or $28.3 per hour.

Service Administrator

Bosuns Marine - Maryland

Grasonville, MD • On-site

$18 - $25/hr

Full-time

Re-posted 11 days ago

Job description

Service Administrator 


POSITION SUMMARY

We are seeking a detail-oriented and organized individual to join our team! As a sales administrator you will play a key role in supporting the daily operations of the service department. 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

Duties (Most Important to Least Important)

Schedule service appointments and coordinate with technicians to ensure timely completion of work. 

Communicate with customers regarding service updates, quotes, warranty status, and pick up scheduling. 

Submit warranty claims as needed and ensure proper documentation is completed and filed. 

Work closely with the parts department regarding parts needed for service jobs. 

Support the service manager and team in coordinating internal and retail repair orders. 

Reconcile service invoices, ensuring labor and parts are correctly billed. 

Maintain service files and customer records in an organized and accurate manner. 

Any other duties as assigned. 

SKILLS  

  • Strong organizational skills and detail oriented
  • Excellent customer service skills
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft office 
  • Ability to multitask and prioritize in a fast-paced environment 

 

QUALIFICATIONS / REQUIREMENTS

 

  • High school diploma or equivalent required; a degree in Business Administration, Sales, or related field is preferred.


PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Remaining in a stationary position, often standing or sitting for prolonged periods
  • Moving about to accomplish tasks 
  • communicating with others to exchange information
  • Hearing
  • Seeing
  • Repeating motions that may include the wrists, hands, and/or fingers
  • Assessing the accuracy, neatness and thoroughness of the work assigned 
  • Talking 
  • Eye/Hand/Foot Coordination  

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 


How would you best describe the environmental demands for this position? 

  • Noisy environments

How would you best describe the physical demands for this position? 

  • Light work that includes moving objects up to 20 pounds 


OneWater Marine is an Equal Opportunity Employer and complies with ADA regulations as applicable.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

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