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Field Service Administrator Jobs (NOW HIRING)

Cummins

Service Administrator

New Hudson, MI · On-site

We are looking for a talented Service Administrator for our Distribution business in New Hudson, MI ... Supports multiple departments by coordinating both inshop operations and field service activities.

Ackerman Plumbing

Service Administrator

Sarasota, FL · On-site

$50K - $55K/yr

Service Administrator Location: Sarasota, FL Join a Legacy of Excellence Do you ever find yourself ... Access to the Latest Technology and Field Service Tools * Ongoing Professional Development and ...

Ackerman Plumbing

Service Administrator

Sarasota, FL · On-site

$50K - $55K/yr

Service Administrator Location: Sarasota, FL Join a Legacy of Excellence Do you ever find yourself ... Access to the Latest Technology and Field Service Tools * Ongoing Professional Development and ...

Hugg & Hall

FIELD SERVICE COORDINATOR

Springdale, AR · On-site

ABOUT THE POSITION Field Service Coordinators function as part of the Service Administration team ... Service Administrator, Service Dispatcher, Warranty Administrator, Office Manager, Customer Service ...

Atlas Copco

Your role As a Service Administrator, your role is to enable efficient service execution and high ... Collaborate cross-functionally with Customer Service, Technical Service, Field Service, and Service ...

AIR Control Concepts

Service Administrator

Henrico, VA · On-site

$30 - $40/hr

The Service Administrator works closely with the service leaders, service coordinator, field technicians, and commissioning services, acting as a flexible, detail-oriented partner who can adapt to ...

Atlas Copco

Service Administrator

Rock Hill, SC · On-site

Your role As a Service Administrator, your role is to enable efficient service execution and high ... Collaborate cross-functionally with Customer Service, Technical Service, Field Service, and Service ...

AIR Control Concepts

Service Administrator

Richmond, VA · On-site

$30 - $40/hr

The Service Administrator works closely with the service leaders, service coordinator, field technicians, and commissioning services, acting as a flexible, detail-oriented partner who can adapt to ...

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How much do field service administrator jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for field service administrator in the United States is $28.32, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $32.93 per hour, depending on experience, location, and employer.

What is the difference between Field Service Administrator vs Service Coordinator?

AspectField Service AdministratorService Coordinator
CredentialsTypically requires administrative or technical certifications, experience in service managementOften requires customer service or administrative experience, certifications vary
Work EnvironmentOffice-based with field staff interaction, sometimes on-sitePrimarily office-based, coordinating between clients and field teams
Employer & IndustryUsed in service industries like HVAC, telecom, utilitiesCommon in service and maintenance sectors, similar industries

The Field Service Administrator manages scheduling, documentation, and communication between field technicians and clients. The Service Coordinator focuses more on customer communication and scheduling. While both roles require organizational skills and industry knowledge, the Administrator often handles backend processes, whereas the Coordinator emphasizes client interaction.

What are Field Service Administrators?

Field Service Administrators are professionals responsible for coordinating and supporting field service operations within a company. Their duties typically include scheduling service appointments, managing work orders, handling customer communications, and ensuring that field technicians have the resources they need to complete their tasks efficiently. They also maintain records, process invoices, and assist with inventory management. Field Service Administrators play a key role in ensuring smooth operations and high levels of customer satisfaction for companies that provide onsite services.

What job makes $10,000 a month without a degree?

A Field Service Administrator typically does not earn $10,000 a month without a degree; however, some high-paying roles in sales, real estate, or entrepreneurship can reach that level through commissions or business ownership. These positions often require strong skills, experience, and sometimes certifications, but not necessarily a formal degree.

What are the key skills and qualifications needed to thrive as a Field Service Administrator, and why are they important?

To thrive as a Field Service Administrator, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with scheduling software, CRM platforms, and Microsoft Office Suite is typically required, and some employers may prefer certifications in project management or administration. Exceptional communication, problem-solving abilities, and customer service orientation set top performers apart. These skills ensure efficient coordination of field operations, accurate record-keeping, and a positive client experience.

What are some typical challenges faced by Field Service Administrators, and how can they be managed effectively?

Field Service Administrators often juggle multiple tasks such as scheduling service appointments, coordinating technician dispatches, and ensuring timely communication between clients and field staff. A common challenge is handling last-minute changes or urgent requests, which require strong organizational skills and the ability to prioritize under pressure. Proficiency with field service management software and clear communication with team members help streamline operations and minimize disruptions. Building strong relationships with both technicians and clients also plays a key role in resolving issues efficiently.
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Field Service Administrator jobs near you
Service Administrator

Service Administrator

Cummins

New Hudson, MI • On-site

Full-time

Medical, Dental, Life, Retirement

Posted 14 days ago

Cummins rating

8.1

Company rating: 8.1 out of 10

Based on 244 frontline employees who took The Breakroom Quiz

104th of 516 rated manufacturers

Job description

We are looking for a talented Service Administrator for our Distribution business in New Hudson, MI.

In this role, you will make an impact in the following ways: 

  • Serve as the primary point of contact with customers by phone, email, and face-to-face interactions at the branch, developing positive relationships with key customers. 
  • Supports multiple departments by coordinating both inshop operations and field service activities.
  • Identify customer's needs, gather pertinent information, provide quotes, develop claims, prepares repair plans and provide status updates to customers on repair work. 
  • Review/create work orders to ensure accuracy for invoicing and warranty. 
  • Other administrative task on a need-by-need basis. 
Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.

Field service PG and Field service Engine

To be successful in this role you will need the following:

  • Excellent customer service skills and the ability to effectively communicate in a positive and professional manner.
  • Prior experience in service & repair, or warranty-related field preferred.
  • Excellent computer skills using multiple software platforms.
  • Ability to thrive in a fast-paced environment with multiple priorities.
  • Ability to escalate technical issues, obtain product technical issue information, and utilize available resources.
  • Experience in estimate building and communicating value in add on services is a plus.
  • High School diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.

Compensation and Benefits Base

Salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.
Education, Licenses, Certifications:
High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
This position may require licensing for compliance with export controls or sanctions regulations.
Experience:
Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience.

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About Cummins

Sourced by ZipRecruiter

Cummins Inc., headquartered in Columbus, IN, US, is a global power leader that designs, manufactures, and distributes numerous power products and systems. With its genesis from as early as 1919, the company readily serves diverse industries such as transportation, industrial, generator drive, or marine applications, among others. At the heart of Cummins' operations, its key product lineup encompasses diesel & natural gas engines, generator sets, engine components, and filtration, emission solutions, and electrical power generation systems. Cummins deeply embodies core values of integrity, respect for diversity, teamwork, performance excellence, and social responsibility - all of which dynamically fuel their mission 'Making people's lives better by powering a more prosperous world'.

Industry

Transportation equipment manufacturing

Company size

10,000+ Employees

Headquarters location

Columbus, IN, US

Year founded

1919

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