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Field Service Administrator

Dallas, TX · On-site

The Field Services Administrator will be an advocate for the local business group, as well as the delivery mechanisms for many IT services. PRINCIPLE ROLES/ACCOUNTABILITIES include the following. In ...

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How much do field service administrator jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for field service administrator in the United States is $28.32, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $32.93 per hour, depending on experience, location, and employer.

What is the difference between Field Service Administrator vs Service Coordinator?

AspectField Service AdministratorService Coordinator
CredentialsTypically requires administrative or technical certifications, experience in service managementOften requires customer service or administrative experience, certifications vary
Work EnvironmentOffice-based with field staff interaction, sometimes on-sitePrimarily office-based, coordinating between clients and field teams
Employer & IndustryUsed in service industries like HVAC, telecom, utilitiesCommon in service and maintenance sectors, similar industries

The Field Service Administrator manages scheduling, documentation, and communication between field technicians and clients. The Service Coordinator focuses more on customer communication and scheduling. While both roles require organizational skills and industry knowledge, the Administrator often handles backend processes, whereas the Coordinator emphasizes client interaction.

What are Field Service Administrators?

Field Service Administrators are professionals responsible for coordinating and supporting field service operations within a company. Their duties typically include scheduling service appointments, managing work orders, handling customer communications, and ensuring that field technicians have the resources they need to complete their tasks efficiently. They also maintain records, process invoices, and assist with inventory management. Field Service Administrators play a key role in ensuring smooth operations and high levels of customer satisfaction for companies that provide onsite services.

What job makes $10,000 a month without a degree?

A Field Service Administrator typically does not earn $10,000 a month without a degree; however, some high-paying roles in sales, real estate, or entrepreneurship can reach that level through commissions or business ownership. These positions often require strong skills, experience, and sometimes certifications, but not necessarily a formal degree.

What are the key skills and qualifications needed to thrive as a Field Service Administrator, and why are they important?

To thrive as a Field Service Administrator, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with scheduling software, CRM platforms, and Microsoft Office Suite is typically required, and some employers may prefer certifications in project management or administration. Exceptional communication, problem-solving abilities, and customer service orientation set top performers apart. These skills ensure efficient coordination of field operations, accurate record-keeping, and a positive client experience.

What are some typical challenges faced by Field Service Administrators, and how can they be managed effectively?

Field Service Administrators often juggle multiple tasks such as scheduling service appointments, coordinating technician dispatches, and ensuring timely communication between clients and field staff. A common challenge is handling last-minute changes or urgent requests, which require strong organizational skills and the ability to prioritize under pressure. Proficiency with field service management software and clear communication with team members help streamline operations and minimize disruptions. Building strong relationships with both technicians and clients also plays a key role in resolving issues efficiently.
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Field Service Administrator jobs near you
Field Service Administrator

Field Service Administrator

Cisco-Eagle, Inc.

Coppell, TX • On-site

Full-time

Medical, Retirement, PTO

Posted 22 days ago

Job description

Field Services Administrator
Location: Coppell, TX
Company: Cisco-Eagle, Inc.
About Us
Cisco-Eagle is a leading material handling systems integrator, delivering innovative equipment, systems, and services that keep warehouses and distribution centers running efficiently. Our solutions include conveyor systems, lifts, dock equipment, industrial carousels, storage racks, mezzanines, palletizers, stretch wrappers, and more—supported by expert repair, maintenance, and installation services. We offer more than just a job—we provide a rewarding career with competitive pay, comprehensive benefits, and a collaborative, professional culture. As a 100% employee-owned company (ESOP), every team member has a stake in our success.
Why Join Cisco-Eagle?
  • Competitive salary and comprehensive benefits package
  • Paid vacation and holidays
  • 401(k) with company contributions
  • Medical insurance
  • Profit sharing and employee stock ownership (ESOP)
  • A supportive, team-oriented workplace culture
Position Overview
We are seeking a highly organized and detail-oriented Field Services Administrator to support our Coppell office. In this role, you will be the central hub of our field service operations—coordinating schedules, managing service tickets, supporting technicians, and ensuring smooth communication between departments.
Your work will directly impact the efficiency and success of our service team by keeping processes accurate, timely, and well-coordinated.
Key Responsibilities
  • Open, update, and close service tickets with accuracy and timeliness
  • Arrange travel and logistics for field service personnel
  • Schedule rental equipment as needed
  • Maintain answering service systems and ensure timely communication
  • Oversee preventive maintenance programs, including documentation, and purchase orders
  • Support accounting functions such as:
    • Creating quotes and purchase orders
    • Assisting with customer invoice inquiries
    • Preparing project estimates and related documentation
Qualifications
Required Skills amp; Abilities:
  • Strong attention to detail and commitment to accuracy
  • Proficiency in Microsoft Office (Excel, Word, Outlook)
  • Excellent organizational and time management skills
  • Strong written and verbal communication skills
  • Ability to manage multiple priorities in a fast-paced environment
Education amp; Experience:
  • High school diploma or equivalent
  • Minimum of 2 years’ experience in administration, customer service, or a related role
Additional Information
  • Full-time position, Monday–Friday
  • Background check required
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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