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Field Service Administrator Jobs in Texas (NOW HIRING)

The Field Services Administrator will be an advocate for the local business group, as well as the delivery mechanisms for many IT services. PRINCIPLE ROLES/ACCOUNTABILITIES include the following. In ...

Service Administrator Classification Non-Exempt Job Summary This position will include assisting ... field service functions and delivery functions. Essential Functions * Provide service information ...

Service Administrator Classification Non-Exempt Job Summary This position will include assisting ... field service functions and delivery functions. Essential Functions * Provide service information ...

Coordinate all functions related to field service support and the development of all field ... Service Administrator must perform the essential duties and responsibilities with or without ...

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Field Service Administrator information

See Texas salary details

$12

$26

$45

How much do field service administrator jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for field service administrator in Texas is $26.38, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $30.67 per hour, depending on experience, location, and employer.

What is a field service administrator?

Field Service Administrators are professionals responsible for coordinating and supporting field service operations within a company. Their duties typically include scheduling service appointments, managing work orders, handling customer communications, and ensuring that field technicians have the resources they need to complete their tasks efficiently. They also maintain records, process invoices, and assist with inventory management. Field Service Administrators play a key role in ensuring smooth operations and high levels of customer satisfaction for companies that provide onsite services.

What are the key skills and qualifications needed to thrive as a field service administrator, and why are they important?

To thrive as a Field Service Administrator, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with scheduling software, CRM platforms, and Microsoft Office Suite is typically required, and some employers may prefer certifications in project management or administration. Exceptional communication, problem-solving abilities, and customer service orientation set top performers apart. These skills ensure efficient coordination of field operations, accurate record-keeping, and a positive client experience.

What are some typical challenges faced by field service administrators, and how can they be managed effectively?

Field Service Administrators often juggle multiple tasks such as scheduling service appointments, coordinating technician dispatches, and ensuring timely communication between clients and field staff. A common challenge is handling last-minute changes or urgent requests, which require strong organizational skills and the ability to prioritize under pressure. Proficiency with field service management software and clear communication with team members help streamline operations and minimize disruptions. Building strong relationships with both technicians and clients also plays a key role in resolving issues efficiently.

What is the difference between Field Service Administrator vs Service Coordinator?

AspectField Service AdministratorService Coordinator
CredentialsTypically requires administrative or technical certifications, experience in service managementOften requires customer service or administrative experience, certifications vary
Work EnvironmentOffice-based with field staff interaction, sometimes on-sitePrimarily office-based, coordinating between clients and field teams
Employer & IndustryUsed in service industries like HVAC, telecom, utilitiesCommon in service and maintenance sectors, similar industries

The Field Service Administrator manages scheduling, documentation, and communication between field technicians and clients. The Service Coordinator focuses more on customer communication and scheduling. While both roles require organizational skills and industry knowledge, the Administrator often handles backend processes, whereas the Coordinator emphasizes client interaction.

Infographic showing various Field Service Administrator job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $54,879 per year, or $26.4 per hour.

Field Service Administrator

cohires

Dallas, TX • On-site

Full-time

Re-posted 2 days ago


Job description

JOB SUMMARY (the purpose and general nature of the job) The Field Services Administrator will be primarily responsible for local site issues including but not limited to: Laptop & Desktop support, and onsite production support. The Field Services Administrator will be an advocate for the local business group, as well as the delivery mechanisms for many IT services. PRINCIPLE ROLES/ACCOUNTABILITIES include the following.

In this position, either directly or through others, the incumbent will: Role: Design Participate in the development of policies, procedures and resources in relation to the network and/or systems Create images for workstations Evaluate and test software packages to increase productivity Role: Implement Image, configure, and deploy workstations Roll out software packages (Antivirus, remote clients, etc.) Role: Support Perform deskside support (hardware, application, network) Assist Infrastructure team Troubleshoot production systems and application issues Provide Executive Support Role: Administer Ensure operating system and application patches are applied per specified schedules Ensure Antivirus definitions are updated regularly Ensure backup media is rotated and vaulted offsite per established procedures Role: Secure Enforce company security procedures and policies by ensuring all workstations and laptops meet security guidelines Role: Improve Inspire innovation by consistently evaluating processes, contribute feedback and ideas Additional responsibilities and duties may be assigned. METRICS: Basic standards regarding how success will be measured Turn-Around-Time on trouble tickets - Time to Acknowledge, Time to Resolve (measured monthly) Overall customer satisfaction - measured through feedback from customers (measured annually) Quality of work - measured by first-call resolution, customer feedback, and manager's assessment (measured monthly) KNOWLEDGE/EXPERIENCE/SKILLS: Minimal requirements for education, knowledge and experience: Associates degree in computer science or equivalent experience preferred MCSA, A+, Net+ certifications preferred 2+ yrs experience desktop support Advanced knowledge of Windows 2000/XP and PC/Server/Switching hardware Working knowledge of Active Directory, Group Policy, DNS, DHCP, and HP Printers Basic knowledge of SQL and VBScript Strong organizational/analytical skills and an attention to detail Excellent execution skills with a track record of success in implementing complex projects and deliverables Able to communicate clearly and professional both verbally and in writing Excellent customer service skills Ability to operate in a leveraged and matrixed environment PHYSICAL/MENTAL DEMANDS AND WORKING CONDITIONS: This position requires the ability to perform the essential duties and responsibilities in the following environment:.