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Fidelity Program Jobs (NOW HIRING)

Be Strong International

Sr. Program Manager

Miami, FL · On-site

Ensure curriculum fidelity, program quality, and compliance with all applicable federal, state, and county regulations, as well as funder and foundation requirements. * Implement and monitor staffs ...

Be Strong International

Sr. Program Manager

Palmetto Bay, FL · On-site

$110K - $111K/yr

Ensure curriculum fidelity, program quality, and compliance with all applicable federal, state, and county regulations, as well as funder and foundation requirements. * Implement and monitor staffs ...

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Fidelity Program information

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$25K

$90.6K

$117.5K

How much do fidelity program jobs pay per year?

As of Jun 10, 2026, the average yearly pay for fidelity program in the United States is $90,556.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $116,500.00 per year, depending on experience, location, and employer.

What is a Fidelity Program?

A Fidelity Program, often referred to as a loyalty program, is a structured rewards system offered by companies to encourage repeat business from customers. Participants in a Fidelity Program typically earn points, discounts, or other incentives for making purchases or engaging with the brand. These programs are designed to enhance customer retention and increase brand loyalty by providing ongoing benefits. Fidelity Programs can be found in various industries, including retail, hospitality, and banking, and may include tiered rewards, special offers, or exclusive member events. Enrolling in a Fidelity Program is usually free and can provide significant value to frequent customers.

What are the key skills and qualifications needed to thrive as a Fidelity Program Manager, and why are they important?

To thrive as a Fidelity Program Manager, you need expertise in project management, data analysis, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms, data analytics tools, and certifications such as PMP or Six Sigma are commonly required. Strong communication, problem-solving, and leadership skills help in driving program success and engaging stakeholders. These skills ensure effective program execution, customer satisfaction, and alignment with organizational goals.

What is the difference between Fidelity Program vs Customer Service Representative?

AspectFidelity ProgramCustomer Service Representative
Required CredentialsBasic knowledge of financial products, certifications varyHigh school diploma or equivalent, customer service skills
Work EnvironmentFinancial institutions, client engagement, program managementCall centers, retail locations, client interaction
Employer & Industry UsageFinancial services, investment firmsBanking, retail, telecommunications

The Fidelity Program typically involves managing client loyalty initiatives and financial product engagement, requiring some financial knowledge. Customer Service Representatives focus on assisting clients with inquiries and support across various industries. While both roles involve client interaction, the Fidelity Program is more specialized in financial program management, whereas Customer Service Representatives handle broader customer support tasks.

What are some typical challenges faced by professionals working in a Fidelity Program management role, and how are they addressed?

Professionals in Fidelity Program management roles often encounter challenges such as ensuring consistent customer engagement, accurately tracking rewards data, and integrating new technologies with existing systems. These challenges are addressed by collaborating closely with IT teams, implementing robust data analytics tools, and maintaining transparent communication with customer service and marketing departments. Staying proactive about industry trends and regularly assessing program effectiveness also helps teams adapt and deliver value to both the organization and its customers.
What cities are hiring for Fidelity Program jobs? Cities with the most Fidelity Program job openings:
What states have the most Fidelity Program jobs? States with the most job openings for Fidelity Program jobs include:
What job categories do people searching Fidelity Program jobs look for? The top searched job categories for Fidelity Program jobs are:
Fidelity Program jobs near you
Infographic showing various Fidelity Program job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 93% Full Time, and 5% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $90,556 per year, or $43.5 per hour.

Consultant, Fidelity Consulting

Fidelity Investments

Boston, MA • On-site

$80K - $153K/yr

Full-time

Medical, Retirement, PTO

Posted 15 days ago

Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 264 frontline employees who took The Breakroom Quiz

14th of 138 rated financial services

Job description

Job Description:
Job Description
Consultant, Fidelity Consulting
The Role
As a Consultant, you will partner to drive projects that seek to tackle Fidelity's most pressing business challenges. The Consultant works on an all-star team in support of Fidelity's business challenges and emerging initiatives You will: contribute and deliver discreet analyses and research, contribute to breakdown and synthesis of problems, and offer your points of view towards a broader business conversation.
The Expertise & Skills you bring
  • You hold a bachelor's degree
  • You have 3-5 years of work experience; prior management consulting, strategy, financial services or similar experience preferred
  • Experience with team project work, general management, and/or analytics and conceptual problem solving
  • Analytically minded with strong written and verbal communication skills
  • The expert ability to create business insights
  • You are a measured, focused and results driven individual and an ambitious team player
  • You have strong research and analytical skills, including the ability to synthesize findings and develop practical, concrete recommendations
  • You demonstrate a high degree of professional integrity in verbal and written communication, suitable for executive-level conversations
  • Tenacious attitude and intellectual curiosity
  • You have strong attention to detail and comfort with ambiguity
  • You are confident and strive for continuous self-improvement

Note: Fidelity is not providing immigration sponsorship for this position
The Team
Fidelity Consulting ('FC') consists of ~100 top talent strategy consultants who work across the Fidelity enterprise to inspire, identify, and define new paths for Fidelity's future. Fidelity Consulting addresses strategic challenges and opportunities with thoughtful, rigorous, and provocative points of view by attracting diverse top talent and developing them into Fidelity's future leaders. We deliver value in a variety of ways, from leading small group projects focused on growth and innovation, to consulting on enterprise-wide initiatives. As a part of the FC team, you will gain exposure to a wide variety of strategic business challenges - preparing you for increasing leadership roles and advancing your career.
The base salary range for this position is $80,000-$153,000 per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Certifications:
Category:
Consulting

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