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Fidelity Program Jobs (NOW HIRING)

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Fidelity Program information

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$25K

$90.6K

$117.5K

How much do fidelity program jobs pay per year?

As of Jun 9, 2026, the average yearly pay for fidelity program in the United States is $90,556.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $116,500.00 per year, depending on experience, location, and employer.

What is a Fidelity Program?

A Fidelity Program, often referred to as a loyalty program, is a structured rewards system offered by companies to encourage repeat business from customers. Participants in a Fidelity Program typically earn points, discounts, or other incentives for making purchases or engaging with the brand. These programs are designed to enhance customer retention and increase brand loyalty by providing ongoing benefits. Fidelity Programs can be found in various industries, including retail, hospitality, and banking, and may include tiered rewards, special offers, or exclusive member events. Enrolling in a Fidelity Program is usually free and can provide significant value to frequent customers.

What are the key skills and qualifications needed to thrive as a Fidelity Program Manager, and why are they important?

To thrive as a Fidelity Program Manager, you need expertise in project management, data analysis, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms, data analytics tools, and certifications such as PMP or Six Sigma are commonly required. Strong communication, problem-solving, and leadership skills help in driving program success and engaging stakeholders. These skills ensure effective program execution, customer satisfaction, and alignment with organizational goals.

What is the difference between Fidelity Program vs Customer Service Representative?

AspectFidelity ProgramCustomer Service Representative
Required CredentialsBasic knowledge of financial products, certifications varyHigh school diploma or equivalent, customer service skills
Work EnvironmentFinancial institutions, client engagement, program managementCall centers, retail locations, client interaction
Employer & Industry UsageFinancial services, investment firmsBanking, retail, telecommunications

The Fidelity Program typically involves managing client loyalty initiatives and financial product engagement, requiring some financial knowledge. Customer Service Representatives focus on assisting clients with inquiries and support across various industries. While both roles involve client interaction, the Fidelity Program is more specialized in financial program management, whereas Customer Service Representatives handle broader customer support tasks.

What are some typical challenges faced by professionals working in a Fidelity Program management role, and how are they addressed?

Professionals in Fidelity Program management roles often encounter challenges such as ensuring consistent customer engagement, accurately tracking rewards data, and integrating new technologies with existing systems. These challenges are addressed by collaborating closely with IT teams, implementing robust data analytics tools, and maintaining transparent communication with customer service and marketing departments. Staying proactive about industry trends and regularly assessing program effectiveness also helps teams adapt and deliver value to both the organization and its customers.
What cities are hiring for Fidelity Program jobs? Cities with the most Fidelity Program job openings:
What states have the most Fidelity Program jobs? States with the most job openings for Fidelity Program jobs include:
What job categories do people searching Fidelity Program jobs look for? The top searched job categories for Fidelity Program jobs are:
Infographic showing various Fidelity Program job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 93% Full Time, and 5% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $90,556 per year, or $43.5 per hour.

Fidelity's Licensing Accelerator Program (SIE®)- Virtual

Fidelity Investments

Merrimack, NH • On-site, Remote

Full-time

Medical, Retirement, PTO

Posted 27 days ago


Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 264 frontline employees who took The Breakroom Quiz

14th of 138 rated financial services


Job description

Job Description:
Fidelity's Licensing Accelerator Program is offered across the following regional center locations: Covington, KY, Denver, CO, Jacksonville, FL, Merrimack, NH, Salt Lake City, UT, Smithfield RI, & Westlake, TX
Are you considering a career where you can help clients with their finances and plan for their future but not sure where to start?
Whether you're finishing school, exploring a new path, or returning to the workforce, Fidelity's Licensing Accelerator Program (LAP) is designed to support your journey into the industry-no prior experience required. This program provides you the opportunity to learn more about the industry and the culture at Fidelity, all while preparing you to sit for the SIE® Exam which is the first step in earning your Series 7 and helping clients achieve their financial goals. The SIE® is an introductory-level exam covers fundamental investment concepts for working in the industry, including types of basic financial products, risk association and regulatory guidelines.
Our Licensing Accelerator Program allows you to explore joining the financial services field and jumpstart your career in the industry, all while being supported by a network of Fidelity leaders and resources. If accepted into Fidelity's LAP program, you will not be employed with Fidelity and you will not perform any work for Fidelity.
What to expect...
As a Fidelity Licensing Accelerator Program participant, you'll be given the opportunity to prepare and sit for the SIE® exam as we invest in you
  • Fidelity will pay for the study materials and exam fee for you to sit for the Securities Industry Essentials® Exam.
  • You will have access to a personalized learning portal that includes study tools, resources, and guidance tailored to your learning style.
  • Throughout the program, you'll have the ability to learn more about career opportunities at Fidelity, hear from associates and leaders, and see the culture from within.
  • Upon successful completion of the program, our skilled recruiters will partner with you on applying to our full-time Customer Relationship Advocate role where you can complete the Series 7 and other licenses and begin your career journey with Fidelity.

Please note: This opportunity is intended for individuals who have not yet applied to the full-time CRA role. If you've already submitted an application, we encourage you to continue through that process and connect with your recruiter directly.
Advantages of Fidelity's LAP journey...
You are learning. An informative and flexible virtual learning environment that encourages questions, with access to study materials and tips from Fidelity's licensing partners.
You can explore. Gain insight into the financial services industry through videos, interactive learning experiences, and hear from Fidelity professionals. Discover how your strengths and interests can align with a meaningful career path
You are included. We welcome individuals from all backgrounds, experiences, and walks of life. No finance background? No problem.
You are growing. From week one in the program, receive the support and structure to help you prepare for the SIE® exam & explore a future at Fidelity.
Program Format:
The Licensing Accelerator Program is delivered entirely online, ensuring maximum flexibility and accessibility. While the program is virtual, it is especially tailored to support select locations across the U.S., providing enhanced engagement and resources for those areas.
The Licensing Accelerator Program is designed to help you explore a future in financial services and take the first step toward a rewarding career. While participation in the program does not constitute employment with Fidelity and no work will be performed, you'll receive comprehensive support and resources to prepare for and take the SIE® Exam. Along the way, you'll gain valuable insights into Fidelity's culture and career opportunities. Note: Any application for full time licensed employment will not be considered until completion of the program.
The base salary range for this position is - per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Certifications:
Category:
Customer Service

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