1

Fidelity Program Jobs in Reading, PA (NOW HIRING)

Dietary Aide

Reading, PA · On-site

$14.75/hr

Health Savings Account available with employer contribution. * 401K through Fidelity * Employer-paid life insurance (FT employees) * Robust Employee Assistance Program * Generous Paid Time Off (PTO)

MDS RN

Reading, PA · On-site

$43 - $46/hr

Health Savings Account available with employer contribution. * 401K through Fidelity * Employer-paid life insurance (FT employees) * Robust Employee Assistance Program * Generous Paid Time Off (PTO)

MDS RN

Reading, PA · On-site

$43 - $46/hr

Health Savings Account available with employer contribution. * 401K through Fidelity * Employer-paid life insurance (FT employees) * Robust Employee Assistance Program * Generous Paid Time Off (PTO)

next page

Showing results 1-20

Fidelity Program information

See Reading, PA salary details

$24K

$87K

$112.8K

How much do fidelity program jobs pay per year?

As of Jun 9, 2026, the average yearly pay for fidelity program in Reading, PA is $86,965.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $111,900.00 per year, depending on experience, location, and employer.

What is a Fidelity Program?

A Fidelity Program, often referred to as a loyalty program, is a structured rewards system offered by companies to encourage repeat business from customers. Participants in a Fidelity Program typically earn points, discounts, or other incentives for making purchases or engaging with the brand. These programs are designed to enhance customer retention and increase brand loyalty by providing ongoing benefits. Fidelity Programs can be found in various industries, including retail, hospitality, and banking, and may include tiered rewards, special offers, or exclusive member events. Enrolling in a Fidelity Program is usually free and can provide significant value to frequent customers.

What are the key skills and qualifications needed to thrive as a Fidelity Program Manager, and why are they important?

To thrive as a Fidelity Program Manager, you need expertise in project management, data analysis, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms, data analytics tools, and certifications such as PMP or Six Sigma are commonly required. Strong communication, problem-solving, and leadership skills help in driving program success and engaging stakeholders. These skills ensure effective program execution, customer satisfaction, and alignment with organizational goals.

What is the difference between Fidelity Program vs Customer Service Representative?

AspectFidelity ProgramCustomer Service Representative
Required CredentialsBasic knowledge of financial products, certifications varyHigh school diploma or equivalent, customer service skills
Work EnvironmentFinancial institutions, client engagement, program managementCall centers, retail locations, client interaction
Employer & Industry UsageFinancial services, investment firmsBanking, retail, telecommunications

The Fidelity Program typically involves managing client loyalty initiatives and financial product engagement, requiring some financial knowledge. Customer Service Representatives focus on assisting clients with inquiries and support across various industries. While both roles involve client interaction, the Fidelity Program is more specialized in financial program management, whereas Customer Service Representatives handle broader customer support tasks.

What are some typical challenges faced by professionals working in a Fidelity Program management role, and how are they addressed?

Professionals in Fidelity Program management roles often encounter challenges such as ensuring consistent customer engagement, accurately tracking rewards data, and integrating new technologies with existing systems. These challenges are addressed by collaborating closely with IT teams, implementing robust data analytics tools, and maintaining transparent communication with customer service and marketing departments. Staying proactive about industry trends and regularly assessing program effectiveness also helps teams adapt and deliver value to both the organization and its customers.
What job categories do people searching Fidelity Program jobs in Reading, PA look for? The top searched job categories for Fidelity Program jobs in Reading, PA are:

Financial Consultant - Center Valley, PA

Fidelity Investments

Kutztown, PA

Full-time

Posted yesterday


Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 264 frontline employees who took The Breakroom Quiz

14th of 138 rated financial services


Job description

Job Description:

Financial Consultant

If you no longer want to spend your time on sourcing new clients and would rather have the time to deepen relationships and create complex financial plans, then join a team that is a stable industry leader. Fidelity provides a business model with an existing client base and institutional feeders of business that is unmatched in the industry. At Fidelity, we empower professional growth, flexibility and support thus enabling long-term success for you and our clients.

The Purpose of Your Role

Working in our Investor Center, you will engage face-to-face with your customers, offering guidance and personalized planning, while helping extend the reach of the firm's brand. We fully support you with an open architecture product platform and top resources in the financial industry, while you nurture relationships with an existing client base.

The Expertise We’re Looking For

  • Previous success in building relationships, uncovering needs and recommending solutions

  • FINRA Series 7 & 66 licensed and hold appropriate state registrations, OR ability to acquire Series 66 upon hire

  • Keen ability to present complex solutions to a knowledgeable client base while building rapport and credibility

  • Degree and/or other professional certifications are helpful; if you do not already have a CFP or degree, our Tuition Reimbursement program can help you obtain one

The Skills You Bring

  • Ability to thoughtfully introduce your clients to different investment strategies and bring together additional client assets while engaging in positive, client-centered discussions

  • Being coachable, collaborative, and curious are your "go to" attributes

  • Committed to delivering an outstanding customer experience with a passion for seeing others thrive

  • Motivated by results and finding solutions, you take initiative and exceed customer expectations

  • Extensive knowledge of investment solutions

Note: Fidelity is not providing immigration sponsorship for this position

Our Investments in You

Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!

The Value You Deliver

  • Your integrity, insights, interpersonal skills, and meticulous planning allows you to mentor and support your customers as they look to reach their retirement goals

  • Supporting our clients by providing comprehensive investment solutions and retirement plans to meet their needs both now and for their future

  • Effectively engage clients through personal interactions, reflecting your interpersonal communication and relationship building skills

  • You have a steadfast commitment to your clients while making a positive impact in the community

Certifications:Series 07 - FINRA, Series 66 - FINRACategory:Sales

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.


What Fidelity Investments employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom