ZipRecruiter

Log In

1

Fidelity Program Jobs in Reading, PA (NOW HIRING)

Cna

Claims Recovery Director

Wyomissing, PA

... Fidelity, Salvage, SIF,War Hazard and Standard Lines Recovery/Subrogation. Responsibilities include managing direct staff, as well as outsourced vendor programs, while delivering superior business ...

CNA

Claims Recovery Director

Wyomissing, PA · On-site

... Fidelity, Salvage, SIF,War Hazard and Standard Lines Recovery/Subrogation. Responsibilities include managing direct staff, as well as outsourced vendor programs, while delivering superior business ...

previous page

Showing results 21-33

All JobsFidelity Program JobsFidelity Program Jobs in Reading, PA

Fidelity Program information

See Reading, PA salary details

$24K

$87K

$112.8K

How much do fidelity program jobs pay per year?

As of Aug 19, 2026, the average yearly pay for fidelity program in Reading, PA is $86,965.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $111,900.00 per year, depending on experience, location, and employer.

What is a fidelity program?

A Fidelity Program, often referred to as a loyalty program, is a structured rewards system offered by companies to encourage repeat business from customers. Participants in a Fidelity Program typically earn points, discounts, or other incentives for making purchases or engaging with the brand. These programs are designed to enhance customer retention and increase brand loyalty by providing ongoing benefits. Fidelity Programs can be found in various industries, including retail, hospitality, and banking, and may include tiered rewards, special offers, or exclusive member events. Enrolling in a Fidelity Program is usually free and can provide significant value to frequent customers.

What are the key skills and qualifications needed to thrive as a fidelity program manager, and why are they important?

To thrive as a Fidelity Program Manager, you need expertise in project management, data analysis, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms, data analytics tools, and certifications such as PMP or Six Sigma are commonly required. Strong communication, problem-solving, and leadership skills help in driving program success and engaging stakeholders. These skills ensure effective program execution, customer satisfaction, and alignment with organizational goals.

What are some typical challenges faced by professionals working in a fidelity program management role, and how are they addressed?

Professionals in Fidelity Program management roles often encounter challenges such as ensuring consistent customer engagement, accurately tracking rewards data, and integrating new technologies with existing systems. These challenges are addressed by collaborating closely with IT teams, implementing robust data analytics tools, and maintaining transparent communication with customer service and marketing departments. Staying proactive about industry trends and regularly assessing program effectiveness also helps teams adapt and deliver value to both the organization and its customers.

What is the difference between Fidelity Program vs Customer Service Representative?

AspectFidelity ProgramCustomer Service Representative
Required CredentialsBasic knowledge of financial products, certifications varyHigh school diploma or equivalent, customer service skills
Work EnvironmentFinancial institutions, client engagement, program managementCall centers, retail locations, client interaction
Employer & Industry UsageFinancial services, investment firmsBanking, retail, telecommunications

The Fidelity Program typically involves managing client loyalty initiatives and financial product engagement, requiring some financial knowledge. Customer Service Representatives focus on assisting clients with inquiries and support across various industries. While both roles involve client interaction, the Fidelity Program is more specialized in financial program management, whereas Customer Service Representatives handle broader customer support tasks.

What are the entry-level jobs at Fidelity Program?

Entry-level jobs at Fidelity Program typically include roles such as customer service associate, administrative assistant, or operations associate. These positions often require basic skills in communication, computer proficiency, and a high school diploma or equivalent, with on-the-job training provided. They offer opportunities to gain industry experience and develop professional skills within the financial services environment.
Fidelity Program jobs near you

Site Coordinator

Communities in Schools of Pennsylvania

Lebanon, PA • On-site

$47K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Description:

Title: Site Coordinator

Reports to: Director of Programs

FSLA Status: Exempt - Full-time

Salary Range: $47,000

-

Job Summary

The Site Coordinator will implement the Communities in Schools (CIS) Integrated Student Supports (ISS) model within a designated school building. This includes overseeing the coordination and provision of services to students and families, as well as implementing programs and activities based on the specific needs of the assigned building. Under the supervision of the Director of Programs, the Site Coordinator serves as an effective conduit of information and direct services to help students reach their full potential.

-

Duties and Responsibilities:

  • Conduct annual school and student needs assessment that includes measurable objectives and service-delivery strategy
  • Analyze needs assessment to develop and implement School Support Plan
  • Monitor and evaluate service to maximize effectiveness and impact quarterly
  • Leverage community partnerships to broker additional support for the designated school building
  • Coordinate program reporting for the school site, and accurately report data to CISPA state office, the designated school district, and other partners or funders.
  • Facilitate at least 4 Tier I (school-wide) programs according to identified school/community needs based on needs assessment and School Support Plan throughout the year
  • Facilitate Tier II (targeted population) focus groups
  • Provide Tier III (individualized case management) to approximately 10% of the school population, with a maximum of 65 students
  • Serve as an ambassador of CISPA through regular communication with school district personnel, students, families, volunteers, and community partners.
  • Document all interactions with students in CISDM with accuracy and fidelity to the ISS model at minimum weekly
  • Participate actively as a member of the CISPA team
  • Other duties as assigned


Position Structure

This is a year-round, full-time, non-exempt position with renewal based on annual funding. It is also a benefits eligible position.

-

Benefits Include:

  • Eleven Company-Paid Holiday Periods
  • Paid Time Off (PTO)
  • Medical, Dental, & Vision Plans
  • Voluntary Lines of Coverage
  • 401K Contribution
  • Dependent Care FSA
  • Parental Leave

---

Reasonable Accommodation

Communities in Schools of Pennsylvania, Inc. will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job.

Requirements:

Required Skills and Abilities:

  • Excellent verbal and written communication skills
  • Strong organizational skills
  • Ability to work both independently and as part of a larger, collaborative team
  • Knowledge of public education system
  • Relationship-building and interpersonal skills
  • Ability to establish and maintain relationships with diverse groups of stakeholders, including school administrators, personnel, students, parents, community-based organizations, local business owners, and community members
  • Familiarity with data management systems and the ability to track and analyze data
  • Ability to work in a fast-paced environment

Education and Experience:

  • Associate’s degree in Social Work, Sociology, Psychology or a combination of education and professional experience equivalent to 4 or more years
  • 1-3 years’ relevant experience within public education and/or community-based organizations

Physical Requirements & Work Environment:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • The employee is regularly required to talk or hear; to sit; use hands and arms
  • The employee is occasionally required to stand and walk
  • The employee may need to drive long distances
  • The employee may occasionally lift and/or move up to 50 pounds
  • The employee will need to utilize basic office equipment such as computers, printers, etc.
  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at a time.

Apply