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Fedex Customer Service Representative Jobs (NOW HIRING)

Performance Food Group

Customer Service Rep

Rice, MN · On-site

$21 - $22/hr

FedEx processing * Attend training and Customer Service meetings. * Performs other related duties ... A team of sales reps, chefs, consultants, and other experts builds close relationships with ...

PostNet

Retail Customer Service Representative

Houston, TX · On-site

$14.50 - $19/hr

Retail Customer Service Representative - Benefit and Perks * Competitive Compensation * Flexible ... Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff * Sorts and ...

Johnson Service Group

Be Seen First

Customer Service Representative

Auburn Hills, MI · On-site

$25 - $26/hr

A successful Customer Service Representative (CSR) must have a customer focused mindset, which enables her/him to deliver excellent customer service. The CSR has complete ownership of the order ...

Domino's

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Springfield, VT · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Barre, VT · On-site

$15.75 - $21.25/hr

Customer Service Representative (CSR) Customer Service Representative: 610 Main Street, Clintion MA 01510 The Customer Service Representative will WOW the customer by making sure they have a positive ...

Domino's

Customer Service Representative (CSR)

Plymouth, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

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Fedex Customer Service Representative information

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How much do fedex customer service representative jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for fedex customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Does FedEx have a remote work policy?

FedEx Customer Service Representatives typically work in a physical office or distribution center environment, and remote work options are limited. Some roles may offer flexible schedules or part-time work, but full remote positions are uncommon within this role.

What's the starting pay for FedEx?

The starting pay for a FedEx Customer Service Representative typically ranges from $14 to $17 per hour, depending on location and experience. The role often requires strong communication skills and the ability to handle customer inquiries efficiently.

What are the typical daily responsibilities of a Fedex Customer Service Representative?

As a Fedex Customer Service Representative, your day-to-day responsibilities include assisting customers with package tracking, answering inquiries about shipping options, resolving delivery or billing issues, and providing information about Fedex services and policies. You will typically handle inquiries via phone, email, or in-person at service centers, while working closely with drivers, operations teams, and other support staff to ensure timely and accurate service. Strong multitasking skills are important, as you may need to manage several requests simultaneously and prioritize urgent issues. This role often serves as a key point of contact between customers and the company, contributing directly to customer satisfaction and retention.

What is a FedEx Customer Service Representative job?

A FedEx Customer Service Representative assists customers with inquiries regarding shipments, tracking, delivery, and account services. They handle phone calls, emails, and in-person interactions to provide information, resolve issues, and ensure customer satisfaction. Additionally, they may process orders, update records, and coordinate with other FedEx departments to address service concerns. Strong communication skills, problem-solving abilities, and attention to detail are essential for this role.

Is it hard to get hired at FedEx?

Getting hired as a FedEx Customer Service Representative typically involves completing an application, passing a background check, and demonstrating good communication skills. The hiring process can be competitive, but having relevant experience and a positive attitude can improve your chances. Availability for flexible schedules is also often preferred.

What are the key skills and qualifications needed to thrive in the Fedex Customer Service Representative position, and why are they important?

To thrive as a Fedex Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with basic office software, often supported by a high school diploma or equivalent. Experience with customer relationship management (CRM) systems and shipping or tracking software is commonly required. Being patient, detail-oriented, and adaptable helps you handle diverse customer needs and resolve issues effectively. These skills are crucial for maintaining positive customer experiences and ensuring efficient package management and delivery support.

How do I get a customer service rep at FedEx?

To become a FedEx Customer Service Representative, you can apply through the FedEx careers website or job portals, where positions are posted regularly. The role typically requires good communication skills, customer service experience, and the ability to handle inquiries and resolve issues efficiently. Training is provided on company systems and procedures once hired.
More about Fedex Customer Service Representative jobs
What cities are hiring for Fedex Customer Service Representative jobs? Cities with the most Fedex Customer Service Representative job openings:
What are the most commonly searched types of Fedex Customer Service Representative jobs? The most popular types of Fedex Customer Service Representative jobs are:
What states have the most Fedex Customer Service Representative jobs? States with the most job openings for Fedex Customer Service Representative jobs include:
What job categories do people searching Fedex Customer Service Representative jobs look for? The top searched job categories for Fedex Customer Service Representative jobs are:
Fedex Customer Service Representative jobs near you
Infographic showing various Fedex Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Sir Speedy, Longwood, FL

Longwood, FL • On-site

$18 - $22/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 10 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Free uniforms
  • Health insurance
  • Paid time off
  • Training & development

Customer Service Representative – Relationship & Growth Focused | Print & MarketingSir Speedy | Longwood, FL
$18.00–$22.00/hr

If selected for an interview, you'll be asked to complete a formal employment application.
Applicants who do not submit a resume will not be considered.

About Us
Sir Speedy Longwood is a locally owned, nationally recognized printing, signage, and marketing company serving Central Florida businesses for more than 35 years.
Our customers range from museums and nonprofits to contractors, manufacturers, healthcare organizations, and real estate firms. We believe exceptional customer service, quality products, and strong relationships are what set us apart.
If you enjoy solving problems, building relationships, and working in a fast-paced environment where every day is different, we'd love to meet you.
What You'll Do
  •  Greet customers in person, by phone, and email 
  •  Manage customer projects from quote through delivery 
  •  Learn customer goals and recommend the best print and signage solutions 
  •  Prepare quotes, invoices, and work orders 
  •  Coordinate with production to ensure jobs are completed accurately and on time 
  •  Guide customers through proof approvals 
  •  Keep customers informed on project status and timelines 
  •  Build long-term customer relationships that generate repeat business 
  •  Identify opportunities to recommend additional products and services 
  •  Package and ship completed orders (FedEx, UPS, USPS) 
  •  Help maintain office and shipping supplies 
What Success Looks Like
  •  Customers ask for you by name 
  •  Orders are accurate and organized 
  •  Production receives complete, clear job information 
  •  Customers stay informed throughout every project 
  •  You naturally identify opportunities to add value 
What We're Looking For
  •  Service-first attitude with excellent communication skills 
  •  Strong organizational skills and attention to detail 
  •  Ability to manage multiple projects and deadlines 
  •  Professional, dependable, and accountable 
  •  Comfortable discussing pricing and product options 
  •  Strong computer skills 
  •  Willingness to learn print products, materials, and software 
Preferred Experience
  •  3+ years of customer service experience 
  •  Print, copy, signage, or marketing industry experience is a plus 
  •  Experience with quoting or order management systems is helpful 
Pay & Benefits
  •  $18.00–$22.00 per hour (based on experience) 
  •  Health insurance 
  •  Dental insurance 
  •  401(k) with company matching 
  •  Paid time off 
  •  Paid training and professional development 
Why Join Sir Speedy?
  •  Build lasting relationships with customers—not just process orders. 
  •  Work on a wide variety of interesting print, signage, and marketing projects. 
  •  Join a supportive team that values quality, accountability, and continuous growth. 
  •  Make a direct impact on customer satisfaction and the success of a respected local business. 
Job Type: Full-time
Work Location: In person