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Fedex Customer Service Representative Jobs (NOW HIRING)

Richmond - CSR Office

Richmond, MI ยท On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Blue Flame Propane, Inc. seeks a full-time Customer Service ... Greet visitors (customers, USPS, FedEx, UPS). * If needed, other duties as assigned by the Director ...

Customer Service Representative

Parsippany, NJ ยท On-site

$22 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative (CSR) is responsible for providing quality customer service to ... USPS/Fed Ex) * Complete confirmation process for customers with time/date of appointment, and place ...

May help to train and mentor Customer Service Representatives. WHAT YOU BRING TO THE TABLE ... Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff * Sorts and ...

May help to train and mentor Customer Service Representatives. WHAT YOU BRING TO THE TABLE ... Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff * Sorts and ...

Customer Service Representative

Irvine, CA

$17.25 - $23.25/hr

Customer Service Representative Coordinate, organize, administer, and liaison with team members and ... Knowledge of UPS WorldShip, FedEx Ship Manager, Microsoft Office (Excel, Word). * Acumatica ...

Training & development Retail Customer Service Representative - Benefit and Perks * Competitive ... Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff * Sorts and ...

Training & development Retail Customer Service Representative - Benefit and Perks * Competitive ... Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff * Sorts and ...

Retail Customer Service Representative - Benefit and Perks * Competitive Compensation * Flexible ... Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff * Sorts and ...

Training & development Retail Customer Service Representative - Benefit and Perks * Competitive ... Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff * Sorts and ...

Customer Service Representative

Asheville, NC ยท On-site

$15.25 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... the FedEx in the Biltmore area. We are seeking a customer service representative interested in ... working flexible weekend and weekday urgent care hours. Why AVL Animal Hospital & Urgent Care In ...

Customer Service Rep (CSR)

Columbus, IN ยท On-site

$29K - $34K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Our Customer Service Representatives (CSRs) earn a competitive wage of $29,000-$34,500/year plus commission, and enjoy a typical full-time schedule working 8am-5pm . We recognize that our CSRs are ...

Showing results 21-40

Fedex Customer Service Representative information

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How much do fedex customer service representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for fedex customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a FedEx Customer Service Representative?

A FedEx Customer Service Representative assists customers with inquiries regarding shipments, tracking, delivery, and account services. They handle phone calls, emails, and in-person interactions to provide information, resolve issues, and ensure customer satisfaction. Additionally, they may process orders, update records, and coordinate with other FedEx departments to address service concerns. Strong communication skills, problem-solving abilities, and attention to detail are essential for this role.

What are the typical daily responsibilities of a FedEx Customer Service Representative?

As a Fedex Customer Service Representative, your day-to-day responsibilities include assisting customers with package tracking, answering inquiries about shipping options, resolving delivery or billing issues, and providing information about Fedex services and policies. You will typically handle inquiries via phone, email, or in-person at service centers, while working closely with drivers, operations teams, and other support staff to ensure timely and accurate service. Strong multitasking skills are important, as you may need to manage several requests simultaneously and prioritize urgent issues. This role often serves as a key point of contact between customers and the company, contributing directly to customer satisfaction and retention.

What are the key skills and qualifications needed to thrive in the FedEx Customer Service Representative position, and why are they important?

To thrive as a Fedex Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with basic office software, often supported by a high school diploma or equivalent. Experience with customer relationship management (CRM) systems and shipping or tracking software is commonly required. Being patient, detail-oriented, and adaptable helps you handle diverse customer needs and resolve issues effectively. These skills are crucial for maintaining positive customer experiences and ensuring efficient package management and delivery support.

Does FedEx offer remote positions?

FedEx Customer Service Representatives typically work in a physical office or call center environment, as the role involves direct interaction with customers and handling shipments. While some administrative or support roles within FedEx may offer remote options, customer service positions generally require on-site presence or working from a designated facility.

How do I get a customer service representative at FedEx?

To become a FedEx Customer Service Representative, you can apply through the FedEx careers website or job portals. The role typically requires good communication skills, customer service experience, and the ability to handle inquiries and resolve issues efficiently. Training is provided on company systems and procedures once hired.
More about Fedex Customer Service Representative jobs

What cities are hiring for Fedex Customer Service Representative jobs?

Cities with the most Fedex Customer Service Representative job openings:

What are the most commonly searched types of Fedex Customer Service Representative jobs?

The most popular types of Fedex Customer Service Representative jobs are:

What states have the most Fedex Customer Service Representative jobs?

States with the most job openings for Fedex Customer Service Representative jobs include:

Infographic showing various Fedex Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Richmond - CSR Office

Foster Blue Water Oil

Richmond, MI โ€ข On-site

$14.50 - $19.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago


Job description

Customer Service Representative

Blue Flame Propane, Inc. seeks a full-time Customer Service Representative at our Richmond Bulk Plant.

Position Duties and Responsibilities:

  • Professionalism with handling customer calls for enrollments, cancellations, resolutions for issues, and complaints.
  • Assist customers at the counter.
  • Fill Cylinders (reimbursement for every tank filled)
  • Processing customer orders.
  • Posting payments daily in the computer system.
  • Reconciling daily deposits.
  • Filing and scanning documents.
  • Greet visitors (customers, USPS, FedEx, UPS).
  • If needed, other duties as assigned by the Director or Office Manager.

Benefits Offered:

  • Pay is determined by experience, along with market competition.
  • Employee discounts for oil and propane.
  • 401(k)/Profit-sharing plan (including employer match) with full access to a team of investment professionals.
  • Vacation, sick EST, paid holidays, and overtime.
  • Medical, dental, and vision coverage plans.
  • Life insurance.
  • Christmas Club (including employer match) and other company perks and incentives.

Position Qualifications:

  • Two years of Customer Service experience preferred.
  • Moderate data entry and computer skills required.
  • Effective communication skills, friendly, organized, and professional.

To Apply:

Apply online and submit your application at https://fosterbluewateroil.applicantpool.com.

To learn more about the Foster Oil Family as a potential future employee or as a new customer, please visit www.fosteroil.com.