Family Navigator Jobs (NOW HIRING)

The Research Foundation for Mental Hygiene is seeking a qualified candidate to fill a full‑time Family Navigator position. We seek an organized, detail-oriented person to serve as a Family Navigator responsible for care coordination, resource navigation, and ongoing follow‑up for research participants and their families/caregivers. The Family Navigator must be fluent in both Spanish and English. They will work with research participants and their families/caregivers at Columbia University, in collaboration with the Research Foundation for Mental Hygiene and the NewYork-Presbyterian Center for Autism and the Developing Brain (CADB). They will act as a liaison between research participants, researchers, healthcare providers, and community service organizations. The primary responsibility of the Family Navigator will be to connect participants and their families/caregivers with appropriate medical, behavioral, vocational, educational, and community‑based resources while supporting participant engagement and retention throughout the research process.

• Facilitates care coordination across healthcare, behavioral health, vocational, educational, and community‑based service providers, and provides follow‑up support for research participants and their families/caregivers.
• Assists with navigating healthcare systems, insurance, benefits, and community resources, and helps connect participants with appropriate services.
• Works closely with Spanish-and English‑speaking participants and their families/caregivers to identify needs, reduce barriers to accessing services, and promote continuity of care and support throughout their participation in research.
• Partners with community organizations, healthcare providers, advocacy groups, and social service agencies to build relationships and facilitate referrals to appropriate medical, behavioral, educational, vocational, and community resources.
• Maintains and expands a comprehensive resource database by conducting outreach to community organizations and service providers through phone calls, virtual meetings, and in‑person visits to identify new resources available to participants.
• Serves as a representative of the research program at community outreach events, educational programs, and stakeholder engagement activities. Maintains accurate, HIPAA‑compliant records and protects the confidentiality of participant information.
• Performs other related duties as assigned.

• Bachelor's degree in social work, psychology, public health, human services, education, or a related field.

• At least (1) year of relevant experience in care coordination, case management, patient navigation, social services, clinical research, or a related field.
• Demonstrated ability to speak, read, and write fluently in Spanish

21 Bloomingdale Road, White Plains, NY 10605

The Mission of the Research Foundation for Mental Hygiene, Inc. (RFMH) is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. RFMH is deeply committed to supporting underserved individuals, organizations, and communities. To this end, RFMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations. A critical component of these efforts is ensuring that RFMH is a diverse and inclusive workplace where all employees’ unique attributes and skills are valued and utilized to support the mission of the Agency.

RFMH is an equal opportunity/affirmative action employer.

The Research Foundation is a private not‐for‐profit corporation and is not an agency or instrumentality of the State of New York.

Employees of the Research Foundation are not state employees, do not participate in any state retirement system, and do not receive state fringe benefits.

Excellent Benefits Package.

Affirmative Action/Equal Opportunity Employer - Disabled/Veteran, 41 CFR 60‑741.5(a) and 41 CFR 60‑300.5(a) compliant.