The Case Manager collaborates closely with interdisciplinary teams, patients, families, and community partners to coordinate safe, efficient care transitions. Key Responsibilities Care Coordination ...
The Case Manager collaborates closely with interdisciplinary teams, patients, families, and community partners to coordinate safe, efficient care transitions. Key Responsibilities Care Coordination ...
The Case Manager collaborates closely with interdisciplinary teams, patients, families, and community partners to coordinate safe, efficient care transitions. Key Responsibilities Care Coordination ...
The Case Manager collaborates closely with interdisciplinary teams, patients, families, and community partners to coordinate safe, efficient care transitions. Key Responsibilities Care Coordination ...
The Case Manager collaborates closely with interdisciplinary teams, patients, families, and community partners to coordinate safe, efficient care transitions. Key Responsibilities Care Coordination ...
The Case Manager collaborates closely with interdisciplinary teams, patients, families, and community partners to coordinate safe, efficient care transitions. Key Responsibilities Care Coordination ...
The Case Manager collaborates closely with interdisciplinary teams, patients, families, and community partners to coordinate safe, efficient care transitions. Key Responsibilities Care Coordination ...
The Case Manager collaborates closely with interdisciplinary teams, patients, families, and community partners to coordinate safe, efficient care transitions. Key Responsibilities Care Coordination ...
The Case Manager collaborates closely with interdisciplinary teams, patients, families, and community partners to coordinate safe, efficient care transitions. Key Responsibilities Care Coordination ...
New
The Case Manager collaborates closely with interdisciplinary teams, patients, families, and community partners to coordinate safe, efficient care transitions. Key Responsibilities Care Coordination ...
New
The Case Manager collaborates closely with interdisciplinary teams, patients, families, and community partners to coordinate safe, efficient care transitions. Key Responsibilities Care Coordination ...
The Case Manager collaborates closely with interdisciplinary teams, patients, families, and community partners to coordinate safe, efficient care transitions. Key Responsibilities Care Coordination ...
The Case Manager collaborates closely with interdisciplinary teams, patients, families, and community partners to coordinate safe, efficient care transitions. Key Responsibilities Care Coordination ...
The Case Manager collaborates closely with interdisciplinary teams, patients, families, and community partners to coordinate safe, efficient care transitions. Key Responsibilities Care Coordination ...
The Case Manager collaborates closely with interdisciplinary teams, patients, families, and community partners to coordinate safe, efficient care transitions. Key Responsibilities Care Coordination ...
The Case Manager collaborates closely with interdisciplinary teams, patients, families, and community partners to coordinate safe, efficient care transitions. Key Responsibilities Care Coordination ...
Nurse Case Manager I
Durham, NC · On-site
$70K - $105K/yr
Nurse Case Manager I Nurse Case Manager I LOCATION: This role enables associates to workvirtually ... Non-Management Exempt Workshift: 1st Shift (United States of America) Job Family: MED > Licensed ...
Nurse Case Manager I
Durham, NC · On-site
$70K - $105K/yr
Nurse Case Manager I Nurse Case Manager I LOCATION: This role enables associates to workvirtually ... Non-Management Exempt Workshift: 1st Shift (United States of America) Job Family: MED > Licensed ...
Overview Responsible for providing patient case management services to assigned populations. They ... Acting as a patient and family advocate, serves as a communication link between the physician ...
Overview Responsible for providing patient case management services to assigned populations. They ... Acting as a patient and family advocate, serves as a communication link between the physician ...
Overview Responsible for providing patient case management services to assigned populations. They ... Acting as a patient and family advocate, serves as a communication link between the physician ...
Overview Responsible for providing patient case management services to assigned populations. They ... Acting as a patient and family advocate, serves as a communication link between the physician ...
Foster Care Case Manager
Oxford, NC · On-site
$37K - $44K/yr
These activities relate to teamwork, group work, work with family according to the developed plan, family and custodian contacts, community resources, and case record management. QUALIFICATIONS: • ...
Foster Care Case Manager
Oxford, NC · On-site
$37K - $44K/yr
These activities relate to teamwork, group work, work with family according to the developed plan, family and custodian contacts, community resources, and case record management. QUALIFICATIONS: • ...
Overview Responsible for providing patient case management services to assigned populations. They ... Acting as a patient and family advocate, serves as a communication link between the physician ...
Overview Responsible for providing patient case management services to assigned populations. They ... Acting as a patient and family advocate, serves as a communication link between the physician ...
Foster Care Case Manager
$37K - $44K/yr
These activities relate to teamwork, group work, work with family according to the developed plan, family and custodian contacts, community resources, and case record management. QUALIFICATIONS: · ...
Foster Care Case Manager
$37K - $44K/yr
These activities relate to teamwork, group work, work with family according to the developed plan, family and custodian contacts, community resources, and case record management. QUALIFICATIONS: · ...
Foster Care Case Manager
Cary, NC · On-site
$39K - $47K/yr
These activities relate to teamwork, group work, work with family according to the developed plan, family and custodian contacts, community resources, and case record management. QUALIFICATIONS: • ...
Foster Care Case Manager
Cary, NC · On-site
$39K - $47K/yr
These activities relate to teamwork, group work, work with family according to the developed plan, family and custodian contacts, community resources, and case record management. QUALIFICATIONS: • ...
Foster Care Case Manager
$39K - $47K/yr
These activities relate to teamwork, group work, work with family according to the developed plan, family and custodian contacts, community resources, and case record management. QUALIFICATIONS: · ...
Foster Care Case Manager
$39K - $47K/yr
These activities relate to teamwork, group work, work with family according to the developed plan, family and custodian contacts, community resources, and case record management. QUALIFICATIONS: · ...
Overview Responsible for providing patient case management services to assigned populations. They ... Acting as a patient and family advocate, serves as a communication link between the physician ...
Overview Responsible for providing patient case management services to assigned populations. They ... Acting as a patient and family advocate, serves as a communication link between the physician ...
Foster Care Case Manager
Raleigh, NC · On-site
$36K - $43K/yr
At Pinnacle Family Services , the work you do every day has a real and lasting impact on children ... As a Foster Care Case Manager at Health Connect America, you'll play a critical role in supporting ...
Foster Care Case Manager
Raleigh, NC · On-site
$36K - $43K/yr
At Pinnacle Family Services , the work you do every day has a real and lasting impact on children ... As a Foster Care Case Manager at Health Connect America, you'll play a critical role in supporting ...
Foster Care Case Manager
Raleigh, NC · On-site
$36K - $43K/yr
At Pinnacle Family Services , the work you do every day has a real and lasting impact on children ... As a Foster Care Case Manager at Health Connect America, you'll play a critical role in supporting ...
Foster Care Case Manager
Raleigh, NC · On-site
$36K - $43K/yr
At Pinnacle Family Services , the work you do every day has a real and lasting impact on children ... As a Foster Care Case Manager at Health Connect America, you'll play a critical role in supporting ...
Foster Care Case Manager
Raleigh, NC · On-site
$36K - $43K/yr
At Pinnacle Family Services , the work you do every day has a real and lasting impact on children ... As a Foster Care Case Manager at Health Connect America, you'll play a critical role in supporting ...
Quick apply
Foster Care Case Manager
Raleigh, NC · On-site
$36K - $43K/yr
At Pinnacle Family Services , the work you do every day has a real and lasting impact on children ... As a Foster Care Case Manager at Health Connect America, you'll play a critical role in supporting ...
Family Case Manager information
See Raleigh, NC salary details
$30.1K - $33.3K
1% of jobs
$33.3K - $36.5K
5% of jobs
$36.5K - $39.7K
10% of jobs
$41.6K is the 25th percentile. Wages below this are outliers.
$39.7K - $42.9K
15% of jobs
$42.9K - $46K
18% of jobs
The median wage is $46.3K / yr.
$46K - $49.2K
15% of jobs
$49.2K - $52.4K
6% of jobs
$54.4K is the 75th percentile. Wages above this are outliers.
$52.4K - $55.6K
7% of jobs
$55.6K - $58.8K
11% of jobs
$58.8K - $61.9K
5% of jobs
$61.9K - $65.1K
6% of jobs
$30.1K
$48K
$65.1K
How much do family case manager jobs pay per year?
How much do family case managers make?
What are the key skills and qualifications needed to thrive as a family case manager, and why are they important?
What does family case management do?
What is the difference between Family Case Manager vs Social Worker?
| Aspect | Family Case Manager | Social Worker |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in social work, psychology, or related field; some roles may require certification | Requires a bachelor's or master's degree in social work (BSW or MSW); licensure may be required |
| Work Environment | Community agencies, healthcare settings, schools, or government programs | Hospitals, clinics, government agencies, schools, or community organizations |
| Employer & Industry Usage | Used in social service agencies, healthcare, and child welfare programs | Widely used across healthcare, child welfare, mental health, and community services |
While both roles focus on supporting individuals and families, Family Case Managers primarily coordinate services and resources for families in community or healthcare settings. Social Workers often have broader clinical responsibilities, including counseling and assessment, and may hold advanced degrees and licensure. Understanding these differences helps in choosing the right career path or job search focus.
What is a family case manager?
What are some common challenges faced by family case managers and how can they be addressed?

Duke University rating
6.7
Based on 55 frontline employees who took The Breakroom Quiz
484th of 616 rated colleges and universities
Job description
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
About Duke University Hospital
Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Healthhospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.
Duke Nursing Highlights:
- Duke University Health System is designated as a Magnet organization
- Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
- Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
- Duke University Health System has 6000 + registered nurses
- Quality of Life: Living in the Triangle!
- Relocation Assistance (based on eligibility)
External candidates eligible for $7,500.00 Commitment Bonus paid over 1 year
The Case Manager is responsible for managing an assigned caseload to ensure timely assessment, planning, implementation, and evaluation of discharge plans and care transitions across the continuum of care. This role supports optimal patient outcomes, effective resource utilization, and compliance with CMS and other regulatory agencies. The Case Manager collaborates closely with interdisciplinary teams, patients, families, and community partners to coordinate safe, efficient care transitions.
Key Responsibilities
Care Coordination & Discharge Planning
- Assess all assigned patients for case management needs, including discharge planning, care transitions, advocacy, consultations, and patient/family education.
- Develop, implement, and evaluate individualized discharge plans ensuring timely and appropriate transitions of care.
- Coordinate services such as Home Health, Durable Medical Equipment (DME), transportation, Substance Abuse Treatment, outpatient follow-up, Skilled Nursing Facility (SNF) placement, and Acute Rehab referrals.
- Monitor daily census to ensure all patients are evaluated for case management needs.
Collaboration & Communication
- Maintain effective communication with the healthcare team regarding assessment findings, discharge needs, and provider orders.
- Provide education to patients, families, and care teams regarding benefits, reimbursement guidelines, and regulatory requirements.
- Collaborate with Utilization Management to support payer negotiations, reduce denials, and promote appropriate resource use.
Documentation & Compliance
- Maintain timely, accurate documentation of assessments, interventions, discharge arrangements, and all actions taken.
- Ensure compliance with federal, state, and local regulations, as well as organizational policies.
- Prepare reports and maintain records as required.
Quality & Professional Development
- Participate in Quality Assurance/Performance Improvement (QAPI) activities.
- Represent the department with professionalism while fostering positive working relationships across Duke Health and external partners.
- Provide weekend, holiday, or after-hours coverage as assigned based on entity needs.
Knowledge, Skills & Abilities
- Ability to work independently in a self-directed role.
- Strong problem-solving skills and ability to manage complex situations.
- Excellent written and verbal communication skills.
- Basic computer proficiency.
Minimum Qualifications
Education
- BSN or MSW required
Experience
- Minimum of 3 years of relevant experience
License and Certification
- Case Management Certification (ACM, CCM, or ANCC) required within 3 years of hire
- For BSN-prepared candidates: Must hold a current RN license (or compact license) in the state of North Carolina.
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
What Duke University employees say
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About Duke University
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Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate, and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.
Industry
Colleges, universities, and professional schools and hospitals
Company size
10,000+ Employees
Headquarters location
Durham, NC, US