1

Family Case Manager Jobs in Raleigh, NC (NOW HIRING)

The Case Manager collaborates closely with interdisciplinary teams, patients, families, and community partners to coordinate safe, efficient care transitions. Key Responsibilities Care Coordination ...

Nurse Case Manager I

Durham, NC · On-site

$70K - $105K/yr

Nurse Case Manager I Nurse Case Manager I LOCATION: This role enables associates to workvirtually ... Non-Management Exempt Workshift: 1st Shift (United States of America) Job Family: MED > Licensed ...

Showing results 41-60

Family Case Manager information

See Raleigh, NC salary details

$30.1K

$48K

$65.1K

How much do family case manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for family case manager in Raleigh, NC is $48,043.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,800.00 and $55,900.00 per year, depending on experience, location, and employer.

How much do family case managers make?

Family case managers in Indiana typically earn an average annual salary of around $40,000 to $50,000, depending on experience, education, and the specific organization. Salaries can vary based on certifications, workload, and geographic location within the state.

What are the key skills and qualifications needed to thrive as a family case manager, and why are they important?

To thrive as a Family Case Manager, you generally need a bachelor's degree in social work, psychology, or a related field, along with strong assessment and advocacy skills. Familiarity with case management software, documentation systems, and sometimes state certification or licensure is typically required. Outstanding interpersonal communication, cultural sensitivity, and organizational skills help you build trust and effectively support families in crisis. These competencies are vital to ensure families receive appropriate interventions, resources, and ongoing support for long-term well-being.

What does family case management do?

Family case managers coordinate services and support for families facing challenges such as child welfare, housing, or healthcare needs. They assess family situations, develop plans, connect clients with resources, and monitor progress to promote stability and well-being.

What is the difference between Family Case Manager vs Social Worker?

AspectFamily Case ManagerSocial Worker
CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; some roles may require certificationRequires a bachelor's or master's degree in social work (BSW or MSW); licensure may be required
Work EnvironmentCommunity agencies, healthcare settings, schools, or government programsHospitals, clinics, government agencies, schools, or community organizations
Employer & Industry UsageUsed in social service agencies, healthcare, and child welfare programsWidely used across healthcare, child welfare, mental health, and community services

While both roles focus on supporting individuals and families, Family Case Managers primarily coordinate services and resources for families in community or healthcare settings. Social Workers often have broader clinical responsibilities, including counseling and assessment, and may hold advanced degrees and licensure. Understanding these differences helps in choosing the right career path or job search focus.

What is a family case manager?

Family Case Managers are professionals who work with families to ensure the safety and well-being of children, often in situations involving abuse, neglect, or other family crises. They assess family needs, develop service plans, and connect families with resources such as counseling, housing, and financial assistance. Their goal is to support families in overcoming challenges and to help children remain safe, either within their own homes or through alternative care arrangements if necessary.

What are some common challenges faced by family case managers and how can they be addressed?

Family Case Managers often encounter challenges such as managing high caseloads, navigating complex family dynamics, and balancing the needs of children with available resources. To address these challenges, effective time management, strong organizational skills, and ongoing collaboration with colleagues and partner agencies are essential. Additionally, utilizing supervision and peer support can help manage emotional stress and maintain high standards of care for families.
What are popular job titles related to Family Case Manager jobs in Raleigh, NC? For Family Case Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Family Case Manager jobs in Raleigh, NC look for? The top searched job categories for Family Case Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Family Case Manager jobs? Cities near Raleigh, NC with the most Family Case Manager job openings:
Infographic showing various Family Case Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 66% Full Time, 17% Part Time, and 17% Contract. Highlights an 82% In-person, and 18% Remote job distribution, with an average salary of $48,043 per year, or $23.1 per hour.

Case Manager Women and Children

Duke University

Durham, NC • On-site

Other

Posted 4 days ago


Duke University rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

484th of 616 rated colleges and universities


Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Healthhospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

Duke Nursing Highlights:

  • Duke University Health System is designated as a Magnet organization
  • Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
  • Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
  • Duke University Health System has 6000 + registered nurses
  • Quality of Life: Living in the Triangle!
  • Relocation Assistance (based on eligibility)

External candidates eligible for $7,500.00 Commitment Bonus paid over 1 year

The Case Manager is responsible for managing an assigned caseload to ensure timely assessment, planning, implementation, and evaluation of discharge plans and care transitions across the continuum of care. This role supports optimal patient outcomes, effective resource utilization, and compliance with CMS and other regulatory agencies. The Case Manager collaborates closely with interdisciplinary teams, patients, families, and community partners to coordinate safe, efficient care transitions.


Key Responsibilities

Care Coordination & Discharge Planning

  • Assess all assigned patients for case management needs, including discharge planning, care transitions, advocacy, consultations, and patient/family education.
  • Develop, implement, and evaluate individualized discharge plans ensuring timely and appropriate transitions of care.
  • Coordinate services such as Home Health, Durable Medical Equipment (DME), transportation, Substance Abuse Treatment, outpatient follow-up, Skilled Nursing Facility (SNF) placement, and Acute Rehab referrals.
  • Monitor daily census to ensure all patients are evaluated for case management needs.

Collaboration & Communication

  • Maintain effective communication with the healthcare team regarding assessment findings, discharge needs, and provider orders.
  • Provide education to patients, families, and care teams regarding benefits, reimbursement guidelines, and regulatory requirements.
  • Collaborate with Utilization Management to support payer negotiations, reduce denials, and promote appropriate resource use.

Documentation & Compliance

  • Maintain timely, accurate documentation of assessments, interventions, discharge arrangements, and all actions taken.
  • Ensure compliance with federal, state, and local regulations, as well as organizational policies.
  • Prepare reports and maintain records as required.

Quality & Professional Development

  • Participate in Quality Assurance/Performance Improvement (QAPI) activities.
  • Represent the department with professionalism while fostering positive working relationships across Duke Health and external partners.
  • Provide weekend, holiday, or after-hours coverage as assigned based on entity needs.

Knowledge, Skills & Abilities

  • Ability to work independently in a self-directed role.
  • Strong problem-solving skills and ability to manage complex situations.
  • Excellent written and verbal communication skills.
  • Basic computer proficiency.

Minimum Qualifications

Education

  • BSN or MSW required

Experience

  • Minimum of 3 years of relevant experience

License and Certification

  • Case Management Certification (ACM, CCM, or ANCC) required within 3 years of hire
  • For BSN-prepared candidates: Must hold a current RN license (or compact license) in the state of North Carolina.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.


Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.


Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.



What Duke University employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Duke University logo

About Duke University

Sourced by ZipRecruiter

Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate, and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Industry

Colleges, universities, and professional schools and hospitals

Company size

10,000+ Employees

Headquarters location

Durham, NC, US