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Facebook Online Operations Agent Jobs (NOW HIRING)

PRA Group

Digital Operations Agent

Norfolk, VA

$16.88 - $25.34/hr

Assists in securing payments from PRA Customers and assists customers with PRA's online payment system by performing the following duties. Key Responsibilities (other duties may be assigned)

PRA Group, Inc.

Digital Operations Agent

Norfolk, VA · On-site

$16.88 - $25.34/hr

Assists in securing payments from PRA Customers and assists customers with PRA's online payment system by performing the following duties. Key Responsibilities (other duties may be assigned)

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All JobsFacebook Online Operations Agent Jobs

Facebook Online Operations Agent information

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$13

$24

$39

How much do facebook online operations agent jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for facebook online operations agent in the United States is $24.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $27.40 per hour, depending on experience, location, and employer.

What are some common challenges faced by Facebook Online Operations Agents, and how can new hires prepare for them?

Facebook Online Operations Agents often encounter challenges such as managing a high volume of user reports, adapting quickly to evolving policies, and handling sensitive or potentially disturbing content. New hires can prepare by developing strong attention to detail, practicing resilience when reviewing difficult material, and familiarizing themselves with Facebook’s Community Standards. Additionally, effective time management and open communication with team members and supervisors help agents stay productive and maintain well-being in a fast-paced environment.

How to tell if a job on Facebook is real?

A legitimate Facebook Online Operations Agent job is posted on official company channels or reputable job boards, with clear job descriptions, contact information, and application instructions. Be cautious of jobs that require upfront payments, offer unusually high pay for minimal work, or have vague details. Verifying the company's official website and avoiding suspicious email addresses can help confirm authenticity.

What is the difference between Facebook Online Operations Agent vs Facebook Content Moderator?

AspectFacebook Online Operations AgentFacebook Content Moderator
Required CredentialsHigh school diploma or equivalent; familiarity with online platformsHigh school diploma or equivalent; strong understanding of community standards
Work EnvironmentRemote or office-based, handling platform operations and troubleshootingRemote or office-based, reviewing and moderating user-generated content
Employer & Industry UsageFacebook, social media industryFacebook, social media industry
Common Search & Comparison IntentUnderstanding operational roles on FacebookUnderstanding content moderation roles on Facebook

The Facebook Online Operations Agent focuses on platform management, troubleshooting, and ensuring smooth operations, while the Facebook Content Moderator specializes in reviewing and moderating user content to enforce community standards. Both roles require familiarity with social media platforms and may be remote, but their core responsibilities differ significantly.

What are Facebook Online Operations Agents?

Facebook Online Operations Agents are professionals who support Facebook’s daily operations to ensure the platform runs smoothly and safely. Their responsibilities often include reviewing user content, addressing policy violations, assisting with account management, and responding to user inquiries. They play a crucial role in maintaining community standards, preventing misuse, and providing support to users experiencing issues. This position typically requires strong communication skills, attention to detail, and a good understanding of Facebook’s policies.

What are the key skills and qualifications needed to thrive as a Facebook Online Operations Agent, and why are they important?

To thrive as a Facebook Online Operations Agent, you need strong analytical abilities, attention to detail, and a solid understanding of online community standards, often supported by a bachelor’s degree or equivalent experience. Familiarity with content management systems, internal policy tools, and basic data analysis platforms like Excel or proprietary dashboards is typically required. Excellent communication skills, problem-solving, and the ability to handle sensitive situations with discretion help agents stand out. These competencies are essential for maintaining platform integrity, ensuring user safety, and efficiently addressing complex online issues.

Is remote jobs on Facebook legit?

Facebook Online Operations Agent roles are legitimate remote jobs offered by Facebook, involving tasks such as customer support, content moderation, or community management. These positions typically require good communication skills, familiarity with social media platforms, and adherence to company policies. Applicants should verify job postings directly on Facebook's official careers page to avoid scams.

Can you work remotely for Facebook?

Facebook Online Operations Agents often have the opportunity to work remotely, depending on the company's policies and the specific role. Many positions in online operations, customer support, and community management are designed to be remote-friendly, requiring good communication skills and familiarity with online tools. However, availability of remote work can vary by location and job requirements.

What jobs pay $700 a day?

For a Facebook Online Operations Agent, earning $700 a day typically requires specialized skills, extensive experience, or working in high-demand freelance or consulting roles. Such earnings are often associated with contract work, consulting, or roles requiring advanced knowledge of social media management, digital marketing, or online operations. Regular full-time positions usually do not pay this amount daily without significant expertise or seniority.
More about Facebook Online Operations Agent jobs
What cities are hiring for Facebook Online Operations Agent jobs? Cities with the most Facebook Online Operations Agent job openings:
What states have the most Facebook Online Operations Agent jobs? States with the most job openings for Facebook Online Operations Agent jobs include:
What job categories do people searching Facebook Online Operations Agent jobs look for? The top searched job categories for Facebook Online Operations Agent jobs are:
Facebook Online Operations Agent jobs near you
Infographic showing various Facebook Online Operations Agent job openings in the United States as of July 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $51,415 per year, or $24.7 per hour.
Operations Agent

Operations Agent

Ascent Global Logistics

Belleville, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Delivery Assurance - Operations Agent
About Ascent
Ascent Global Logistics, headquartered in Belleville, Michigan, is a leading global provider of expedited, time-critical logistics solutions and other direct transportation services. The company connects customers to its extensive carrier network, internal ground fleet and airline via its proprietary, digital PEAK freight marketplace, which provides robust carrier capacity and transparent pricing, backed by 24/7/365 logistics experts. Ascent's offerings include air charter and ground expedited solutions as well as truckload, less-than-truckload, global forwarding, brokerage, and managed transportation services. The experienced Ascent team solves customers' most challenging logistics needs by providing industry-leading service and top-tier satisfaction.
Our Guiding Principles
At the core of Ascent's culture is a strong commitment to excellence, driven by the passion and dedication of every team member. We're equally dedicated to going above and beyond for our customers, ensuring this commitment extends beyond our team and brings exceptional value to those we serve. We aim for perfect execution in everything we do and 'play hard' by creating an environment where tasks are performed with a can-do attitude from start to finish. We 'play smart' by delivering on our commitments in an honest, fair and ethical manner. We treat every person with whom we interface with the utmost dignity and respect. We understand that our teammates are our most valuable assets, so we 'play together' by making every effort to provide a professional and enjoyable experience, enabling careers to flourish and personal growth to be achieved.
What You'll Do
As an Operations Agent within our Delivery Assurance department, you'll be responsible for booking and maintaining premium expedited shipments across various modes of transportation. Utilizing our PEAK platform you will communicate directly with customers and providers to resolve supply chain issues in a timely and professional manner.
  • Provide quality customer service by following Ascent policies and procedures along with unique customer requirements.
  • Perform online order entry of premium shipments while interfacing with customers via phone or email.
  • Make award decisions based on customer expectations.
  • Initiate and maintain various modes of transportation including Ground Expedite (GEX), Domestic (HWAF), Ford (IAF), Truckload (TL), and Air Charter (ACH).
  • Identify and resolve issues (recoveries, delays, capacity, carrier, customer, etc.) regarding premium shipment exceptions.
  • Follow-up and communicate status of each premium shipment exception to ensure on-time customer delivery requirements are met.
  • Escalate issues/problem situations with customer/carrier/management as appropriate.
  • Maintain proficiency in all applicable computer systems used within Ascent.
  • Maintain knowledge on how to establish any new customer per department requirements.
  • Provide support to Charter Management when available.
  • Maintain and communicate turnover items.
  • Conduct provider evaluations as assigned.
  • Help to promote a strong workplace culture by maintaining a positive attitude, encouraging behavior, and valuable ideas.

What You'll Bring
  • High school diploma or general education degree (GED); or equivalent combination of education and experience.
  • 1 year of customer service experience (required).
  • Strong computer skills in Microsoft Windows, Word, Outlook and Excel preferred.
  • Basic geography knowledge (preferred). Applicants should understand the locations of US States and Canadian Provinces - including major cities thereof.
  • Capability to pay attention to detail while multi-tasking.
  • Solid communications skills - both verbal and written.
  • Ability to think and react quickly with a sense of urgency to time-sensitive problem situations.
  • Ability to remain calm during adverse conditions.
  • Ability to type a minimum of 30 w.p.m.
  • Embody the Ascent Guiding Principles of "Play Hard, Play Smart, Play Together."

Primary Schedule
Tuesday - Saturday, 3:30pm - 11:30pm
Ascent's Competitive Benefits
  • 401(k) and employer matching
  • Life Insurance
  • Health, Dental, Vision Insurance
  • Short- & Long-Term Disability
  • Paid Time Off (PTO)
  • Employee Assistance Program
  • Paid Parental Leave
  • Employee Wellness Program
  • Paid Holidays
  • Employee Recognition Programs
  • Flexible Spending Account (FSA)
  • Tuition Reimbursement
  • Health Savings Account (HSA)
  • Overtime, Differential & Bonus Pay

Disclaimer: This job description indicates in a general way the nature and levels of work, knowledge, skills, abilities, and other essential functions; however, the job description isn't designed to contain a comprehensive listing of activities, duties, or responsibilities an incumbent may be asked to perform.

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