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Ezcater Jobs (NOW HIRING)

ezCater, Inc

Staff GRC Engineer (Remote)

Boston, MA · On-site +1

ezCater is looking for a Staff GRC Engineer to join the Security Engineering & Compliance team as a technical leader who can help mature our governance, risk, compliance, and data security ...

Doist

Key Account Executive (Remote)

Boston, MA · On-site

$190 - $215/hr

ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For ...

Socket.dev

Senior Analyst, Product (Remote)

Boston, MA · On-site

$120 - $146/hr

ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For ...

Olive and Finch

Catering Sales Manager

Denver, CO · On-site

$55K - $65K/yr

This role owns catering guest data, system administration, and guest ordering experiences across platforms like Toast Catering and ezCater. Physically working on-site out of the catering restaurant ...

ezCater, Inc

Senior Analyst, Product (Remote)

Boston, MA · On-site +1

$120K - $146K/yr

Analyze all aspects of ezCater's product and site funnel, identifying points of friction, areas of opportunity, turning your analysis into a prioritized roadmap. * Partner with Product Managers and ...

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$11K

$43.9K

$60.5K

How much do ezcater jobs pay per year?

As of Aug 14, 2026, the average yearly pay for ezcater in the United States is $43,926.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $46,000.00 per year, depending on experience, location, and employer.

What is an ezCater job?

An Ezcater job typically refers to a role at ezCater, a company that provides corporate food solutions by connecting businesses with catering services. Employees may work in various departments such as customer support, sales, marketing, or technology to enhance the platform's functionality. Common positions include customer service representatives, account managers, and software engineers. These jobs often involve working with restaurants, clients, and partners to ensure a seamless catering experience.

What are the key skills and qualifications needed to thrive in the ezCater position?

To excel in a position with ezCater, candidates typically need strong organizational abilities, customer service expertise, and experience in food service or corporate catering. Familiarity with CRM software, online ordering platforms, and logistics tools is often required to efficiently coordinate orders and client needs. Excellent communication, problem-solving, and adaptability help build positive client relationships and handle any issues smoothly. These skills are crucial for ensuring timely, accurate catering delivery and maintaining a high standard of client satisfaction within a fast-paced environment.

What are the typical daily responsibilities for an ezCater team member?

As an ezCater team member, your daily responsibilities usually revolve around managing catering orders, assisting customers and vendors, and coordinating logistics to ensure smooth and timely deliveries. You might communicate with corporate clients to clarify requirements, troubleshoot any issues that arise during the ordering process, and collaborate closely with restaurant partners to fulfill orders accurately. Attention to detail and a proactive approach are important, as each day presents new challenges and opportunities to help clients organize successful events. Working in this role also provides the chance to develop strong customer service and project management skills while being part of a collaborative and dynamic team.

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Cities with the most Ezcater job openings:

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Ezcater jobs near you
Infographic showing various Ezcater job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,926 per year, or $21.1 per hour.

Customer Engagement Manager, Meal Programs (Remote)

ezCater, Inc

Boston, MA • On-site

$95K - $130K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 7 days ago

Job description

We're looking for a Customer Engagement Manager to join our Growth team and own retention for our high value Meal Program accounts. This is an individual contributor role focused on proactively building deep customer relationships, driving account retention, and serving as the primary strategic partner for ezCater's top Meal Program customers.

What You'll Do:

  • Manage a book of high value Meal Program accounts with full accountability for retention and GMV protection.
  • Serve as the primary point of contact and strategic partner for your accounts after AE handoff, building trusted relationships with account admins and key stakeholders so ezCater has an active partner inside each account.
  • Conduct regular business reviews (in person and virtually) with accounts to align on goals, surface value delivered, and identify opportunities to deepen the relationship.
  • Escalate to cross functional partners when service, delivery, restaurant variety, and order accuracy issues arise, coordinating across internal teams on behalf of the customer.
  • Maintain accurate, up-to-date account records in Salesforce - including stakeholder maps, account health, risk factors, and next steps - so context is always visible and actionable.
  • Help refine the playbooks, signals, and model for how ezCater retains its most valuable Meal Program customers over time.
  • Advocate internally for product and service improvements based on direct customer feedback and usage patterns.
  • Use AI tools in your day-to-day work to prioritize accounts, personalize outreach, summarize customer feedback, and surface next best actions - while applying strong judgment and maintaining a high-quality customer experience.

What You Have: 

  • 5+ years of experience in consultative sales, account management, strategic customer relationships, in a B2B, SaaS, marketplace, or service-driven environment.
  • Proven track record managing a book of business with accountability for retention.
  • Experience prioritizing accounts and executing proactive outreach plans with urgency and sound judgment.
  • Strong relationship-building skills with the ability to earn trust and influence across a range of customer stakeholders - from day-to-day admins to executive sponsors.
  • Comfort working cross-functionally with sales, support, operations, and product teams to solve problems and deliver for customers.
  • Strong organizational skills and attention to detail, with the ability to manage multiple accounts, priorities, and follow-ups at once.
  • A data-informed approach, with the ability to translate account signals and customer feedback into action.
  • Experience using Salesforce to manage account activity, document insights, track opportunities, and maintain account hygiene.
  • A "figure it out" mentality that drives you to take ownership in the face of ambiguity. You're not afraid to fail and do better the next time.
  • Willingness to travel ~25% of the time.
  • Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.

The national total target cash compensation range for this position, including base salary and bonus target, is $95,000-$130,000 annually.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

 

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