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External Operations Manager Jobs in Springfield, VA

7-ELEVEN

Supplier Operations Manager

Washington, DC · On-site

The Supplier Operations Manager serves as the primary operational partner to a portfolio of ... external stakeholders * Excellent communication and presentation skills for both field-level ...

Sparks Group

Vendor Operations Manager

Arlington, VA · Hybrid

As the Vendor Operations Manager, you will be the main point of contact for external partners and contractors while managing onboarding, compliance and payments. Leveraging your procurement ...

kgs

Business Operations Manager

Arlington, VA · Hybrid

This position will include coordinating and working with internal and external organizations, in ... Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we ...

New

ACE

Web Operations Manager

Washington, DC · On-site

$95K - $119K/yr

... external service providers. • Serve as a liaison between Communications, CRM users, and ITS to ... operations. • Ensure compliance with accessibility standards, including Section 508 and WCAG ...

John Marshall Bank

Loan Operations Manager

Reston, VA · On-site

The Loan Operations Manager is responsible for overall loan operations management, processes, and ... external customers. * Provides leadership, motivation, coaching, and rewards to team members to ...

CLEAR - Field

Operations Manager (DCA)

Arlington, VA · On-site

$70K - $87K/yr

The Operations Manager will be a part of our airport leadership team, reporting to the General ... Build and foster internal and external stakeholder relationships & serve as a trusted member of ...

CLEAR - Field

Operations Manager (DCA)

Arlington, VA · On-site

$70K - $87K/yr

The Operations Manager will be a part of our airport leadership team, reporting to the General ... Build and foster internal and external stakeholder relationships & serve as a trusted member of ...

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All JobsExternal Operations JobsExternal Operations Manager JobsExternal Operations Manager Jobs in Springfield, VA

External Operations Manager information

See Springfield, VA salary details

$32.4K

$66.3K

$123.8K

How much do external operations manager jobs pay per year?

As of Jul 8, 2026, the average yearly pay for external operations manager in Springfield, VA is $66,282.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $81,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an External Operations Manager, and why are they important?

To thrive as an External Operations Manager, you need strong leadership, project management, and analytical skills, typically supported by a degree in business, logistics, or a related field. Familiarity with supply chain management systems, ERP software, and relevant industry certifications such as PMP or Six Sigma is highly beneficial. Excellent interpersonal skills, negotiation abilities, and adaptability help build effective relationships with external partners and stakeholders. These skills ensure seamless coordination, efficient operations, and the achievement of organizational goals through strong external collaboration.

How much is the salary of an operations manager?

The salary of an External Operations Manager typically ranges from $70,000 to $130,000 annually, depending on experience, industry, and location. Senior or specialized roles may offer higher compensation, and additional benefits such as bonuses or stock options are common in some organizations.

What is the highest salary of an operations manager?

The highest salaries for operations managers can exceed $150,000 annually, especially in large corporations or high-cost regions. Senior operations managers with extensive experience, specialized skills, and certifications such as PMP or Six Sigma tend to earn the top salaries in the field.

What does an External Operations Manager do?

An External Operations Manager oversees and coordinates a company's activities that involve external partners, vendors, or clients. Their primary responsibilities include managing relationships with suppliers, ensuring contract compliance, and optimizing external workflows to meet business objectives. They also analyze external processes for efficiency, handle negotiations, and often serve as the main point of contact for external stakeholders. This role is crucial for maintaining smooth operations and fostering positive business relationships outside the organization.

What is the difference between External Operations Manager vs Supply Chain Coordinator?

AspectExternal Operations ManagerSupply Chain Coordinator
CredentialsBachelor's degree in Business, Logistics, or related field; certifications like APICS CSCP or CPSMBachelor's degree in Supply Chain, Logistics, or Business; certifications like APICS CPIM or CSCP
Work EnvironmentOversees external partners, vendors, and logistics providers; often involves travel and client interactionCoordinates internal supply chain activities; works closely with procurement, warehousing, and distribution teams
Employer & Industry UsageUsed in manufacturing, retail, and logistics companies managing external relationshipsCommon in manufacturing, retail, and distribution centers focusing on internal supply chain processes

The External Operations Manager focuses on managing external relationships and logistics partners, ensuring smooth operations outside the company. In contrast, the Supply Chain Coordinator handles internal supply chain activities, coordinating between departments to optimize inventory and distribution. Both roles require similar credentials and are vital in supply chain management, but their primary focus and work environment differ.

What are the 5 P's of operations management?

The 5 P's of operations management are Product, Process, People, Plant, and Planning. These elements help managers optimize production efficiency, quality, and resource allocation. Understanding and balancing these components is essential for effective operations in roles like External Operations Manager.

How does an External Operations Manager typically collaborate with internal teams and external partners?

An External Operations Manager acts as a crucial liaison between their organization and external partners, such as suppliers, vendors, or logistics providers. They regularly coordinate with internal teams like procurement, sales, and logistics to ensure that external operations align with company goals and standards. Effective communication and negotiation are essential, as the role often involves resolving conflicts, managing expectations, and ensuring smooth workflow across organizational boundaries. Building strong, trust-based relationships is key to successfully managing these collaborations and driving operational efficiency.

What other jobs can an operations manager do?

An operations manager can transition into roles such as project manager, supply chain manager, or business analyst, leveraging skills in process optimization, leadership, and strategic planning. They may also move into executive positions like director of operations or COO, often requiring experience with data analysis, budgeting, and team management.
What job categories do people searching External Operations Manager jobs in Springfield, VA look for? The top searched job categories for External Operations Manager jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for External Operations Manager jobs? Cities near Springfield, VA with the most External Operations Manager job openings:
External Operations Manager jobs near you
Operations Manager - SharePoint and Power Platform Operations Manager

Operations Manager - SharePoint and Power Platform Operations Manager

LCG Inc

Rockville, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Job Title: Operations Manager - SharePoint and Power Platform Operations Manager
Location: Rockville, MD
Hybrid: Minimum of 2 Days Onsite (May increase as Client needs may increase)
Clearance: Public Trust
Sponsorship: No sponsorship assistance is available for this position now or in the future.
Employment Type: Full-Time
Job Overview: We are seeking an experienced Operations Manager - SharePoint and Power Platform Operations Manager to lead operations, administration, governance, maintenance, and support activities for enterprise collaboration and Microsoft Power Platform environments supporting a federal customer. The successful candidate will oversee platform administration, operational support, service delivery, security compliance, help desk operations, lifecycle management, and continuous improvement initiatives across SharePoint, Microsoft 365, Azure services, and Microsoft Power Platform solutions.
This role serves as a key operational lead responsible for ensuring platform availability, performance, governance, security compliance, user support, and delivery of high-quality services in a complex enterprise environment.
Key Responsibilities
Enterprise Collaboration Platform Administration & Operations
  • Lead daily operations, administration, governance, maintenance, monitoring, and support of SharePoint On-Premises, SharePoint Online, Microsoft 365, Azure services, and Microsoft Power Platform environments.
  • Administer SharePoint Server On-Premises environments, including Central Administration, PowerShell scripting, backup and recovery operations, cumulative update (CU) deployment and maintenance, and platform health monitoring.
  • Administer SharePoint Online tenant environments, including site lifecycle management, external sharing governance, App Catalog administration, and SharePoint migrations utilizing SPMT or equivalent migration tools.
  • Support administration, optimization, monitoring, and lifecycle management of Microsoft 365 cloud services and related collaboration technologies.

Azure Administration & Integration Support
  • Configure, administer, and maintain Azure API Management and Azure Application Gateway services.
  • Manage API policies, versioning, developer portal documentation, monitoring, analytics, and integration support activities.
  • Monitor platform performance, availability, and operational health while identifying opportunities for service improvements and optimization.

Power Platform Administration & Governance
  • Administer Microsoft Power Platform environments through the Power Platform Admin Center.
  • Configure and maintain environment strategies across Development, Test, and Production environments.
  • Manage security roles, permissions, Data Loss Prevention (DLP) policies, governance controls, and compliance requirements.
  • Deploy, configure, maintain, and optimize the Microsoft Power Platform Center of Excellence (CoE) Starter Kit.
  • Monitor auditing, usage metrics, performance analytics, and platform adoption.
  • Support citizen developer programs, governance initiatives, solution reviews, and shared governance frameworks.

Operations, Maintenance & Service Delivery
  • Monitor application availability, reliability, capacity, and performance across supported platforms and services.
  • Manage software licensing, subscriptions, service agreements, renewals, and procurement-related activities.
  • Develop, maintain, and continuously improve Standard Operating Procedures (SOPs), operational documentation, knowledge base articles, and support materials.
  • Support platform lifecycle management activities, including upgrades, enhancements, maintenance, and continuous improvement initiatives.
  • Analyze operational metrics and service performance data to identify trends and drive operational excellence.

Change, Configuration & Lifecycle Management
  • Enforce change management and configuration management processes and standards.
  • Support release management, deployment planning, operational readiness reviews, and platform governance activities.
  • Maintain system inventories, configuration documentation, operational records, and technical documentation repositories.
  • Support source control, configuration baselines, and lifecycle management activities across supported environments.

Security, Compliance & Risk Management
  • Support Federal security, privacy, governance, FISMA compliance, and Authority to Operate (ATO) maintenance activities.
  • Conduct vulnerability assessments, remediation efforts, security reviews, and compliance audits.
  • Implement, monitor, and maintain platform-level security controls and access management processes.
  • Support POA&M activities, audit responses, compliance reporting, and security documentation requirements.
  • Collaborate with security stakeholders to ensure compliance with NIH, HHS, NIAID, and Federal cybersecurity requirements.

Help Desk & Customer Support
  • Provide and oversee Tier 1 and Tier 2 customer support services through in-person, phone, and remote screen-sharing support channels.
  • Manage and document incidents, service requests, and operational issues using ServiceNow or other approved IT Service Management (ITSM) platforms.
  • Analyze help desk metrics, incident trends, service requests, and customer feedback to improve service delivery and user experience.
  • Coordinate issue resolution efforts across technical teams and stakeholders.

Program Management & Stakeholder Engagement
  • Coordinate operational support activities across technical teams, contractors, government stakeholders, and business partners.
  • Manage service delivery performance, operational metrics, risks, issues, dependencies, and escalation activities.
  • Develop operational reports, dashboards, management briefings, SOPs, and executive-level communications.
  • Support program management reporting, portfolio reviews, risk management activities, and operational governance initiatives.
  • Drive process improvement, service optimization, platform adoption, and continuous improvement efforts.
  • Collaborate with customer stakeholders to ensure successful platform operations, user adoption, and mission support objectives.

Qualifications
Minimum Qualifications
Required Experience
  • Minimum 8 years of professional experience managing enterprise collaboration platforms, Microsoft 365 environments, Power Platform solutions, or related IT operations.
  • Demonstrated experience leading technical operations teams supporting enterprise applications and platforms.
  • Experience supporting Federal Government IT environments preferred.

Required Certifications (One Required)
Candidates must possess and maintain at least one of the following active Microsoft certifications:
  • Microsoft Certified: Power Platform Functional Consultant Associate (PL-200)
  • Microsoft Certified: Power Platform Solution Architect Expert (PL-600)
  • Microsoft 365 Administrator Expert (MS-102)
  • Microsoft Azure Administrator Associate (AZ-104)

Education
  • Bachelor's degree in Computer Science, Information Systems, Engineering, Business Information Technology, or a related field required.

Preferred Qualifications
  • Experience supporting NIH, HHS, or other Federal civilian agencies.
  • Experience with ServiceNow.
  • Experience supporting Microsoft Teams, Power BI, Dataverse, and Power Automate.
  • Familiarity with Agile project delivery methodologies.
  • PMP, ITIL, Security+, or related certifications.
  • Experience supporting enterprise collaboration or low-code/no-code platforms in regulated environments.

Compensation and Benefits
The projected compensation range for this position is $130,000 to $170,000 annual salary benchmarked in the Washington, D.C. metropolitan area. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.
LCG offers a competitive, comprehensive benefits package which includes health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave, federal holidays, professional development, and lifestyle benefits.
Devoted to Fair and Inclusive Practices
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.
If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department by email at .
Securing Your Data
Beware of fraudulent job offers using LCG's name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from lcginc.com or emails, not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information, contact us immediately at .
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the .

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