ZipRecruiter

Log In

1

External Operations Manager Jobs in Michigan (NOW HIRING)

Hertz

Customer Operations Manager

Grand Rapids, MI

$54K/yr

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and ... Ability to collaborate with internal and external stakeholders * Flexible and adaptable; ability to ...

Buckle

Operations Manager (Full-Time)

Traverse City, MI · On-site

$17 - $23/hr

The Operations Manager may also complete the duties of the Freight Coordinator and Visual ... Answer store internal and external phone lines and resolve questions and requests in an efficient ...

Link Recruiting

IT Operations Manager

Flint, MI · On-site

The IT Operations Manager leads internal IT staff, manages external vendors, and ensures technology initiatives align with business objectives. Duties and Responsibilities * Lead and manage ...

New

Recar

Partner Operations Manager

Troy, MI · On-site

As a Partner Operations Manager, you will lead a team of Regional Partner Operations Specialists ... Capability to work cross-functionally with external partners and internal teams, building strong ...

Hertz

Customer Operations Manager

Detroit, MI · On-site

$54K/yr

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and ... Ability to collaborate with internal and external stakeholders * Flexible and adaptable; ability to ...

Hertz

Customer Operations Manager

Grand Rapids, MI · On-site

$54K/yr

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and ... Ability to collaborate with internal and external stakeholders * Flexible and adaptable; ability to ...

McGrath Rent Corp

Regional Operations Manager

Detroit, MI · On-site

$84K - $134K/yr

Take part in contract negotiations with internal and external customers * Develop strategies and ... Manage vendor base for on-site operations and implement policies and procedures designed to provide ...

Poolcorp

Warehouse Operations Manager

Grand Rapids, MI · On-site

$70K - $75K/yr

The Warehouse Operations Manager directs and coordinates activities involved with procuring ... All offers to external candidates for employment are contingent upon the successful completion of ...

POOLCORP

Warehouse Operations Manager

Grand Rapids, MI · On-site

$70K - $75K/yr

The Warehouse Operations Manager directs and coordinates activities involved with procuring ... All offers to external candidates for employment are contingent upon the successful completion of ...

Stellantis

Warranty Operations Manager

Auburn Hills, MI · On-site

Provide expert guidance on warranty policies and procedures to internal and external stakeholders ... Experience managing third-party vendors, contact center operations, vendor contracts, budgets, and ...

previous page

Showing results 41-60

All JobsExternal Operations JobsExternal Operations Manager JobsExternal Operations Manager Jobs in Michigan

External Operations Manager information

See Michigan salary details

$27K

$55.3K

$103.3K

How much do external operations manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for external operations manager in Michigan is $55,308.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $67,500.00 per year, depending on experience, location, and employer.

What does an external operations manager do?

An External Operations Manager oversees and coordinates a company's activities that involve external partners, vendors, or clients. Their primary responsibilities include managing relationships with suppliers, ensuring contract compliance, and optimizing external workflows to meet business objectives. They also analyze external processes for efficiency, handle negotiations, and often serve as the main point of contact for external stakeholders. This role is crucial for maintaining smooth operations and fostering positive business relationships outside the organization.

What are the key skills and qualifications needed to thrive as an external operations manager, and why are they important?

To thrive as an External Operations Manager, you need strong leadership, project management, and analytical skills, typically supported by a degree in business, logistics, or a related field. Familiarity with supply chain management systems, ERP software, and relevant industry certifications such as PMP or Six Sigma is highly beneficial. Excellent interpersonal skills, negotiation abilities, and adaptability help build effective relationships with external partners and stakeholders. These skills ensure seamless coordination, efficient operations, and the achievement of organizational goals through strong external collaboration.

How does an external operations manager typically collaborate with internal teams and external partners?

An External Operations Manager acts as a crucial liaison between their organization and external partners, such as suppliers, vendors, or logistics providers. They regularly coordinate with internal teams like procurement, sales, and logistics to ensure that external operations align with company goals and standards. Effective communication and negotiation are essential, as the role often involves resolving conflicts, managing expectations, and ensuring smooth workflow across organizational boundaries. Building strong, trust-based relationships is key to successfully managing these collaborations and driving operational efficiency.

What is the difference between External Operations Manager vs Supply Chain Coordinator?

AspectExternal Operations ManagerSupply Chain Coordinator
CredentialsBachelor's degree in Business, Logistics, or related field; certifications like APICS CSCP or CPSMBachelor's degree in Supply Chain, Logistics, or Business; certifications like APICS CPIM or CSCP
Work EnvironmentOversees external partners, vendors, and logistics providers; often involves travel and client interactionCoordinates internal supply chain activities; works closely with procurement, warehousing, and distribution teams
Employer & Industry UsageUsed in manufacturing, retail, and logistics companies managing external relationshipsCommon in manufacturing, retail, and distribution centers focusing on internal supply chain processes

The External Operations Manager focuses on managing external relationships and logistics partners, ensuring smooth operations outside the company. In contrast, the Supply Chain Coordinator handles internal supply chain activities, coordinating between departments to optimize inventory and distribution. Both roles require similar credentials and are vital in supply chain management, but their primary focus and work environment differ.

How much should an external operations manager be paid?

The salary for an external operations manager typically ranges from $70,000 to $130,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and performance incentives, with higher salaries often associated with larger companies or specialized sectors.

Is an external operations manager a high paying job?

External operations managers typically earn competitive salaries that vary based on industry, experience, and location. They often require strong leadership, project management skills, and industry knowledge, which can contribute to higher compensation levels compared to entry-level roles.

What are popular job titles related to External Operations Manager jobs in Michigan?

For External Operations Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching External Operations Manager jobs in Michigan look for?

The top searched job categories for External Operations Manager jobs in Michigan are:

What cities in Michigan are hiring for External Operations Manager jobs?

Cities in Michigan with the most External Operations Manager job openings:

External Operations Manager jobs near you
Infographic showing various External Operations Manager job openings in Michigan as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, 2% Contract, and 2% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $55,308 per year, or $26.6 per hour.

Customer Operations Manager

Grand Rapids, MI

Hertz
See more jobs at Hertzexternal

$54K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Hertz rating

6.3

Company rating: 6.3 out of 10

Based on 197 frontline employees who took The Breakroom Quiz

Job description

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. 

The salary for this position is $54,000/yr

What You’ll Do:

  • Responsible for daily customer operations and revenue generation for their assigned function
  • Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes 
  • Resolves customer issues, ensuring a positive customer experience
  • Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
  • Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
  • Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
  • Conducts performance evaluations that are timely and constructive, where applicable
  • Participates in the recruiting process, as required
  • Provides management with various updates and indicators as requested
  • Remains current on all administrative duties according to company policy

What We’re Looking For:

  • 1-3 years’ experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
  • High School Diploma required, Bachelor’s Degree preferred 
  • Moderate proficiency in Microsoft Office Suite
  • Ability to collaborate with internal and external stakeholders 
  • Flexible and adaptable; ability to work effectively in ambiguous situations 
  • Excellent verbal and written communication skills  
  • Ability to address and resolve customer service challenges
  • Results driven, ability to make decisions and help solve problems
  • Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
  • Ability to drive process and organizational change
  • Ability to influence
  • Ability to motivate teams and keep a positive attitude in a fast-paced environment
  • Ability to work under minimal supervision with a goal-oriented mindset
  • Ability to see the big picture and leverage critical thinking and decision-making skills
  • Excellent organization, time management, delegation, and prioritization skills.
  • Courageous leadership and accountability

What You’ll Get:

  • Up to 40% off the base rate of any standard Hertz Rental   
  • Paid Time Off
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts –Theme Park Tickets, Gym Discounts & more

#zip

What Hertz employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom