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Export Customer Service Representative Jobs (NOW HIRING)

Leschaco Inc

Export Coordinator - Tank Container

Houston, TX · On-site

$39K - $51K/yr

Develops and maintains excellent customer service to internal and external customers. * Receives, reviews, and processes export documentation for an assigned base of accounts. * Processes and follows ...

BG MC US Holdings LLC

Customer Service Rep

Maumee, OH

$15 - $20.50/hr

The Customer Service Representative is responsible for the preparation, review, and flow down of ... Responsible for raising export compliance concerns to the Division Export Compliance Administrator ...

Tropical Foods LLC

Customer Service Representative

Miami, FL · On-site

$15.25 - $20.75/hr

Create export documentation as required by each market/customer * Daily collaboration with RSM ... Provide Back-Up for other Customer Service Reps that are out * Help maintain Customized Order ...

Minol

Customer Service Representative (CSR)

Huntsville, TX · On-site

$13.75 - $18.75/hr

Customer Service Representative The Customer Service Representative (CSR) will provide sales order ... International (Import, Export and Distribution) experience a plus but is not required. * Experience ...

Pacer Group

Customer Service Representative II

$20 - $21/hr

Customer Service Representative II Location: Remote, FL Duration: 8 months (temp to hire) Shift ... Understand and perform Export Compliance tasks as required. * Interface with the customer to assist ...

Pacer Group

Customer Service Representative II

Sanford, FL · On-site

$20 - $21/hr

Customer Service Representative II Location: Remote, FL Duration: 8 months (temp to hire) Shift ... Understand and perform Export Compliance tasks as required. * Interface with the customer to assist ...

HumiSeal

Customer Service Representative

Westwood, MA · On-site

$18 - $24.25/hr

Role Overview The Customer Services Representative is responsible for the end-to-end management of orders for both Domestic and Export Sales. This role acts as a key liaison between customers ...

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Export Customer Service Representative information

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How much do export customer service representative jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for export customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How does an Export Customer Service Representative typically collaborate with logistics teams to ensure timely shipments?

Export Customer Service Representatives work closely with logistics teams to coordinate and monitor international shipments. They communicate shipping requirements, track order progress, and resolve any customs or transportation issues that may arise. Regular collaboration ensures that customer expectations are met and that any delays or documentation concerns are addressed promptly. This teamwork is essential for maintaining smooth export operations and high customer satisfaction.

What is the highest paying job in customer service?

In customer service, roles such as Customer Service Manager, Client Services Director, or Customer Experience Executive tend to have the highest salaries, often exceeding $70,000 annually. These positions typically require strong leadership skills, industry knowledge, and experience managing teams or complex client relationships.

What are the key skills and qualifications needed to thrive as an Export Customer Service Representative, and why are they important?

To thrive as an Export Customer Service Representative, you need strong knowledge of international shipping processes, export documentation, and customer service principles, often supported by a business or logistics-related degree. Familiarity with ERP systems, shipping software, and international trade compliance tools is commonly required. Excellent communication, problem-solving abilities, and attention to detail help build lasting client relationships and resolve issues efficiently. These skills ensure smooth export operations, compliance with regulations, and high customer satisfaction in a global market.

What is the difference between Export Customer Service Representative vs International Sales Coordinator?

AspectExport Customer Service RepresentativeInternational Sales Coordinator
CredentialsCustomer service experience, basic export knowledgeSales experience, export/import understanding
Work EnvironmentCustomer support, order processingSales support, client communication
Employer & IndustryLogistics, manufacturing, trading companiesExport/import firms, trading companies
Search & ComparisonOften compared for export support rolesRelated but more sales-focused

The Export Customer Service Representative primarily handles customer inquiries, order processing, and support related to exports. In contrast, the International Sales Coordinator focuses on sales activities, client relationships, and expanding export markets. While both roles require export knowledge, the customer service role emphasizes support functions, whereas the sales coordinator is more involved in business development and sales strategies.

What is the role of an export agent?

An export agent is responsible for coordinating the shipment of goods to international markets, ensuring compliance with export regulations, preparing necessary documentation, and communicating with clients and logistics providers. They often use export management software and require knowledge of customs procedures and international trade laws.

What is export customer service job description?

An export customer service representative handles communication with international clients, processes export orders, and ensures compliance with shipping regulations. They coordinate with logistics, provide product information, and resolve issues related to export transactions, often using CRM and ERP systems. Strong communication skills and knowledge of export documentation are essential for this role.

What are Export Customer Service Representatives?

Export Customer Service Representatives are professionals who manage customer interactions and logistics for goods being shipped internationally. Their responsibilities include processing export orders, coordinating with freight forwarders and customs, ensuring compliance with international shipping regulations, and resolving customer queries related to export shipments. They serve as the primary point of contact between the company and overseas clients, helping to ensure smooth and timely delivery of products. Effective communication, organizational skills, and knowledge of export documentation are essential in this role.

How do I get into the import export field?

To become an Export Customer Service Representative, gaining knowledge of international trade regulations, customs procedures, and logistics is essential. Relevant skills include communication, problem-solving, and familiarity with export documentation and software. Entry often requires a high school diploma or equivalent, with some roles preferring post-secondary education or certifications in supply chain management.
More about Export Customer Service Representative jobs
What job categories do people searching Export Customer Service Representative jobs look for? The top searched job categories for Export Customer Service Representative jobs are:
Export Customer Service Representative jobs near you
Infographic showing various Export Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Export Coordinator - Tank Container

Export Coordinator - Tank Container

Leschaco Inc

Houston, TX • On-site

$39K - $51K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

Description:


Leading Freight Forwarder / NVOCC/ Customs House Broker/ Tank Container Operator, with locations in 24 countries and over 3300 employees strong, is seeking a highly motivated and organized individual to fill the position of Export Customer Service for our Tank Department in our Houston, TX office.


What You’ll Do:

  • Develops and maintains excellent customer service to internal and external customers.
  • Receives, reviews, and processes export documentation for an assigned base of accounts.
  • Processes and follows Shipper's Letter of Instructions accurately.
  • Arranges, books and confirms cargo space.
  • Monitors KPIs and ensures that all processes are attended to within set timelines.
  • Advises customers of extra costs, and ensures they are billed promptly, accurately, and fairly.
  • Prepares and processes House B/Ls, Master B/Ls, Invoices, Insurance Certificates, Certificates of Origin, Consular Documents and EEIs.
  • Processes documents through the appropriate system in a timely manner to ensure compliance with established deadlines.
  • Prepares and/or sends advance notification of shipments and documents to banks, shippers, consignees, and destination offices, as required and within established standards.
  • Handles AES submissions, as per Government Regulations and Leschaco Company Policy.
  • Closes files, creates Freight Invoices and distributes documents in accordance with Shippers Letter of Instruction and in compliance with export standards.
  • Advises supervisor of any problems or irregularities discovered within assigned transactions.


Requirements:
  • 3-5 years experience in ocean imports or exports with a freight forwarder or ISO tank operator.
  • Knowledge of Export Regulations
  • Strong communication skills
  • Ability to meet strict deadlines daily
  • Critical thinking skills
  • Be able to work independently, multi-task, be a team player and work in a fast paced environment
  • Possess excellent written and verbal communication skills
  • Strong computer skills and knowledge of Microsoft Outlook, Excel and Word.
  • Experience with the handling of hazardous materials a plus

Benefits include:

  • Medical, Dental, Vision
  • Flexible Spending Account (Medical and Dependent Care)
  • 401(k) with company match
  • Company paid Life Insurance, Short-Term Disability and Long-Term Disability
  • 9 Paid Holidays plus PTO and Sick Leave
  • Voluntary Time Off
  • Employee Assistance Program
  • Tuition Reimbursement
  • Employee Referral Program
  • Employee Discounts


When applying, the candidate should include salary requirement.

Background check required.

Only those considered for the position will be contacted. Thank you for your interest.