ZipRecruiter

Log In

1

Exhibitor Services Representative Jobs (NOW HIRING)

Heritage

Customer Service Representative

Phoenix, AZ · On-site

$16 - $21.50/hr

This individual is responsible for order execution, exhibitor support, on-site trade show services, and vendor product shipments. As a frontline customer contact, the CSR must be organized, detail ...

Minnesota Wild

Event Floor Coordinator

Saint Paul, MN · On-site

$21.15 - $22.12/hr

Serve as the customer service representative for exhibitor inquiries related to ordering venue services (electrical, internet, water, drain, etc.), which will be conducted in person, electronically ...

Robert Half

Guest Services Representative

Memphis, TN · On-site

$15/hr

We are looking for a welcoming and service-focused Guest Services Representative to support daily ... Share prepared information about permanent and rotating exhibits to help guests better understand ...

next page

Showing results 1-20

All JobsArts and Entertainment JobsEvent JobsTrade Show Coordinator JobsExhibitor Services Representative Jobs

Exhibitor Services Representative information

See salary details

$29.5K

$48.3K

$78.5K

How much do exhibitor services representative jobs pay per year?

As of Aug 26, 2026, the average yearly pay for exhibitor services representative in the United States is $48,284.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $57,000.00 per year, depending on experience, location, and employer.

What is an exhibitor services representative?

Exhibitor Services Representatives are professionals who assist exhibitors during trade shows, conventions, and events by coordinating logistics, answering questions, and ensuring that all exhibitor needs are met. They help with booth setup, manage equipment rentals, and serve as a point of contact between exhibitors and event organizers. Their goal is to ensure a smooth and successful experience for exhibitors, addressing any issues that may arise before, during, or after the event.

What are the key skills and qualifications needed to thrive as an exhibitor services representative?

To thrive as an Exhibitor Services Representative, you need strong customer service skills, organizational abilities, and a background in event planning or hospitality, often supported by a relevant associate's or bachelor's degree. Familiarity with event management software, CRM platforms, and order processing systems is typically required. Excellent verbal communication, problem-solving skills, and the ability to remain calm under pressure help professionals stand out in this client-facing role. These skills ensure exhibitors receive seamless support, fostering successful events and positive client relationships.

What are some common challenges faced by exhibitor services representatives during large trade shows or conventions?

Exhibitor Services Representatives often encounter challenges such as managing last-minute requests, handling multiple exhibitors’ needs simultaneously, and resolving logistical issues like booth setup or equipment shortages. Working in a fast-paced environment, they must prioritize tasks efficiently and maintain clear communication with both exhibitors and internal facility teams. Success in this role depends on adaptability, strong problem-solving skills, and the ability to stay calm under pressure to ensure a smooth event experience for all participants.

What is the difference between Exhibitor Services Representative vs Event Coordinator?

AspectExhibitor Services RepresentativeEvent Coordinator
Primary RoleAssists exhibitors with setup, logistics, and on-site support for trade shows and events.Plans, organizes, and manages overall event logistics and execution.
Work EnvironmentTrade shows, convention centers, on-site at events.Off-site planning offices, event venues, on-site during events.
Required CredentialsCustomer service skills, knowledge of event logistics, sometimes certifications in event management.Project management skills, event planning experience, certifications preferred.

While both roles involve event-related tasks, the Exhibitor Services Representative focuses on supporting exhibitors during trade shows, whereas the Event Coordinator manages the overall event planning and execution. The former is more customer service-oriented and on-site, while the latter handles broader logistics and planning responsibilities.

More about Exhibitor Services Representative jobs

What cities are hiring for Exhibitor Services Representative jobs?

Cities with the most Exhibitor Services Representative job openings:

What states have the most Exhibitor Services Representative jobs?

States with the most job openings for Exhibitor Services Representative jobs include:

What job categories do people searching Exhibitor Services Representative jobs look for?

The top searched job categories for Exhibitor Services Representative jobs are:

Exhibitor Services Representative jobs near you
Infographic showing various Exhibitor Services Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $48,284 per year, or $23.2 per hour.

Exhibitor Services Representative

Portland, OR • On-site

Fern Expo
Convention and Trade Show Organizers • 51 - 200 employees
Learn more about Fern Expoexternal

Full-time

Posted 29 days ago

Job description

Fern is at the top of the trade show and expo service industry. Our operation spans more than 200 cities from coast to coast. In other words, wherever there’s a major convention center and event venue, we’re there. With experienced local teams providing exceptional service and support, whenever you need it. We recognize that our team members are the core of our company. It is why they stay with us for so long, and it's also what attracts new clients to come aboard.

We are looking for an Event Services Rep who will be responsible for ensuring top-notch customer service to our exhibitors throughout their entire event. The right candidate will be able to travel to various events and must be available to work overtime when needed, as well as weekends (based on event schedule).

You will report directly to the Director of Exhibitor Services & Sales and be based out of our Portland office. Position does require being on-site full time plus the ability to travel.

Pay rate is $23/hr.

What you’ll do:

  • Dedicated to Responding to inquiries and requests via phone, email, web chat, and occasionally onsite at the event.
  • Travel locally to provide onsite exhibitor services at tradeshows at least 50% of the year.
  • Assist exhibitors with orders and questions at the Service Desk at the show site.
  • Working in conjunction with the Project Manager, Freight Representative, Labor Representative, and Account Executive to resolve any issues and ensure all materials and labor are delivered as promised to the exhibitor.
  • Processing Exhibitor orders, receiving reports, labor orders, display, and graphic rental orders, and bills of lading.
  • Performing collection duties.
  • Working through customer-related issues without direct supervision and escalating issues as necessary.
  • Identifying opportunities to sell Fern products and services to exhibiting organizations.
  • Other duties as assigned.

Who You Are:

  • 2 or more years of customer service experience.
  • Strong computer knowledge, with proficiency in Microsoft Office/365 products, emphasizing Excel, Word, Outlook, and Teams.
  • Excellent customer service skills
  • Exceptional communication (verbal and written) and interpersonal skills.
  • Ability to learn internal systems (exhibitor portal, graphics system, order system, etc.)
  • Experience working independently and participating as a team player to achieve departmental and company goals.
  • In a fast-paced environment balance multiple- tasks and meet deadlines.
  • The successful candidate is confident, assertive, flexible, and required to work well under pressure in a time-critical environment.
  • Must be detail-oriented, possessing exceptional organizational skills.
  • Maintain a positive "can-do" attitude.

Fern is an equal opportunity employer committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law.