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Executive Technical Support Engineer Jobs in Arizona

NTG Staffing

D&I Technical Sales Support Enginee r. * We are looking for technical sales expertise in Reservoir Engineering, Data and AI, Production Operations. * Candidate oversees pre-sale activity at technical ...

Forhyre

Onsite Desktop Support Engineer

Phoenix, AZ · On-site

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

Amazon

ITS Support Engineer I

Tempe, AZ · On-site

Are you passionate about solving technical challenges and helping people? Do you thrive in a dynamic, high-impact environment? Join Amazon's IT Services team as an ITS Support Engineer and be part of ...

Amazon

ITS Support Engineer I

Tempe, AZ · On-site

Are you passionate about solving technical challenges and helping people. Do you thrive in a dynamic, high-impact environment. Join Amazon's IT Services team as an ITS Support Engineer and be part of ...

Amazon

ITS Support Engineer I

Tempe, AZ

Are you passionate about solving technical challenges and helping people. Do you thrive in a dynamic, high-impact environment. Join Amazon's IT Services team as an ITS Support Engineer and be part of ...

Komatsu

Vehicle Control Support Engineer

Tucson, AZ · On-site

Job Overview To provide technical support, troubleshooting, and performance optimization for the ... FADC Team in Japan and Engineering and QA Team of PMO) Required Skills * Bachelor's degree in ...

EV

Regional Software Support Engineer

Tempe, AZ · On-site

Ensure technical support issue tracking system is fully adhered to. • Visit customer and ... of software engineering is desired. • Must have strong computer skills including Word, Excel ...

1 point system

Production Support Engineer

Chandler, AZ · On-site

$41.25 - $54/hr

* Production Support Engineer * Client is seeking a skilled Production Support Engineer to join our ... This role requires strong problem-solving abilities, technical depth, and clear documentation ...

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Executive Technical Support Engineer information

What are the key skills and qualifications needed to thrive as an executive technical support engineer?

To thrive as an Executive Technical Support Engineer, you need deep technical expertise in troubleshooting software and hardware issues, a relevant degree in IT or engineering, and experience with enterprise systems. Familiarity with ticketing platforms, remote support tools, and certifications like CompTIA, Microsoft, or Cisco are typically required. Exceptional problem-solving abilities, strong communication, and customer-centricity help build trust and resolve complex issues efficiently. These skills ensure high-quality support for executive clients, uphold service standards, and minimize business disruptions.

What are some common challenges faced by executive technical support engineers in resolving high-priority client issues?

Executive Technical Support Engineers often handle complex, high-impact technical issues for key clients. A common challenge is balancing the need for rapid response with thorough problem analysis, as these cases can require deep product knowledge and cross-team collaboration. Additionally, managing client expectations and communicating technical solutions to non-technical stakeholders can be demanding. Staying updated on evolving technologies and company products is essential for success in this fast-paced environment.

What is an executive technical support engineer?

Executive Technical Support Engineers are specialized professionals who provide high-level technical assistance to key clients, often including executives or major business customers. They handle complex technical issues, ensure rapid resolution, and coordinate with internal teams to address critical problems. Their role often involves direct communication with senior stakeholders, delivering tailored solutions, and maintaining strong client relationships. These engineers typically possess deep technical expertise and excellent communication skills to navigate both technical and business challenges.
What are popular job titles related to Executive Technical Support Engineer jobs in Arizona? For Executive Technical Support Engineer jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Executive Technical Support Engineer jobs in Arizona look for? The top searched job categories for Executive Technical Support Engineer jobs in Arizona are:
What cities in Arizona are hiring for Executive Technical Support Engineer jobs? Cities in Arizona with the most Executive Technical Support Engineer job openings:
Executive Technical Support Engineer jobs near you
Infographic showing various Executive Technical Support Engineer job openings in Arizona as of June 2026, with employment types broken down into 1% Locum Tenens, 95% Full Time, 2% Part Time, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution.

Senior Engineer, Global Product Support

ASM

Phoenix, AZ • On-site

Full-time

Re-posted 12 days ago

Job description

Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we're more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
Be the Expert Others Rely On-Advance ALD Technology at ASM
Senior Global Product Support Engineer
At ASM, our technology enables the world's most advanced semiconductor manufacturing-and when the challenges are toughest, our experts step in. We're seeking a Senior Global Product Support Engineer who thrives on solving complex problems, supporting cutting-edge tools, and making a real difference for customers and field teams worldwide.
In this role, you'll serve as the go-to technical authority, supporting advanced ALD systems when issues demand deep expertise beyond first-line support. Your work will directly impact tool performance, customer confidence, and ASM's reputation for technical excellence.
What You'll Do
As a Senior Global Product Support Engineer, you'll operate at the highest technical level, combining hands-on problem solving with global collaboration:
  • Provide advanced technical support for complex electro-mechanical equipment and sophisticated software systems
  • Diagnose, troubleshoot, repair, and debug issues escalated by field engineers and product support teams
  • Act as the escalation point when standard troubleshooting paths are exhausted, delivering clear solutions under pressure
  • Partner with engineering teams by reporting design, reliability, and maintenance insights that drive continuous improvement
  • Support customer installations and deliver technical training when deeper expertise is required
  • Engage directly with customers to resolve highly technical issues and ensure optimal system performance
  • Travel globally (up to 50%) to support field operations, customer sites, and critical escalations
What We're Looking For
You bring strong semiconductor experience, technical depth, and the confidence to lead in high-stakes situations:
  • Proven experience diagnosing and resolving complex technical issues
  • Minimum 3 years of experience with PECVD in semiconductor manufacturing environments
  • Bachelor's degree in Engineering (Mechanical or Electrical Engineering preferred)
  • Strong understanding of electro-mechanical systems and software-driven equipment
  • Excellent analytical and problem-solving skills
  • Ability to clearly communicate complex technical concepts to both technical and non-technical audiences
  • Strong presentation skills and comfort leading technical discussions
  • Willingness and ability to travel locally and internationally up to 50%
  • Customer-focused mindset with the ability to remain effective in challenging, time-critical situations
Why ASM?
At ASM, you won't just fix problems-you'll prevent the next one. You'll work with some of the most advanced ALD technology in the industry, collaborate with top engineering talent, and gain global exposure supporting leading semiconductor manufacturers.
This role offers technical depth, global visibility, and meaningful impact, making it ideal for engineers who want to be trusted experts while continuing to grow their careers at the forefront of semiconductor innovation.
Apply today to be part of what's next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what's possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.

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