Company Description Overview Our client is looking for a Level II Product Support Engineer that can ... Responsibilities * Provide technical support and develop tool efficiencies for customers by ...
Company Description Overview Our client is looking for a Level II Product Support Engineer that can ... Responsibilities * Provide technical support and develop tool efficiencies for customers by ...
Senior Manager, Technical Support Engineering
Scottsdale, AZ · On-site
$114K - $157K/yr
Lead continuous process improvement initiatives that increase engineer productivity and improve the ... Ensure the successful resolution of high-impact customer escalations while maintaining executive ...
Senior Manager, Technical Support Engineering
Scottsdale, AZ · On-site
$114K - $157K/yr
Lead continuous process improvement initiatives that increase engineer productivity and improve the ... Ensure the successful resolution of high-impact customer escalations while maintaining executive ...
Desktop Support Engineer
Phoenix, AZ · On-site
$60K - $65K/yr
Desktop Support Engineer Roles & Responsibilities Onsite Desktop Technician Level 2 support at San ... VIP/executive support, and reliable technical service delivery. This role provides hands-on and ...
Desktop Support Engineer
Phoenix, AZ · On-site
$60K - $65K/yr
Desktop Support Engineer Roles & Responsibilities Onsite Desktop Technician Level 2 support at San ... VIP/executive support, and reliable technical service delivery. This role provides hands-on and ...
Desktop Support Engineer
Tolleson, AZ · On-site
... executive management level ... Identifies, researches, and resolves technical problems including forming an RCA * Responds to ...
Desktop Support Engineer
Tolleson, AZ · On-site
... executive management level ... Identifies, researches, and resolves technical problems including forming an RCA * Responds to ...
In this role, you'll serve as the goto technical authority , supporting advanced EPI systems when ... What You'll Do As a Global Product Support Engineer, you'll operate at the highest technical level ...
In this role, you'll serve as the goto technical authority , supporting advanced EPI systems when ... What You'll Do As a Global Product Support Engineer, you'll operate at the highest technical level ...
As a Technical Product Support (TPS) Engineer at ASM , you'll be at the forefront of innovation-partnering directly with customers and engineering teams to bring cuttingedge products from development ...
As a Technical Product Support (TPS) Engineer at ASM , you'll be at the forefront of innovation-partnering directly with customers and engineering teams to bring cuttingedge products from development ...
As a Technical Product Support (TPS) Engineer at ASM , you'll be at the forefront of innovation-partnering directly with customers and engineering teams to bring cutting-edge products from ...
As a Technical Product Support (TPS) Engineer at ASM , you'll be at the forefront of innovation-partnering directly with customers and engineering teams to bring cutting-edge products from ...
VOIP TECHNICAL SUPPORT
Tempe, AZ · On-site
Provide SPOC for all voice engineering related issues in support of the Honeywell engagement ... technical programs for organization/operating unit management and clients Assist break/fix.
VOIP TECHNICAL SUPPORT
Tempe, AZ · On-site
Provide SPOC for all voice engineering related issues in support of the Honeywell engagement ... technical programs for organization/operating unit management and clients Assist break/fix.
Tech Support Engineer
Tempe, AZ · On-site
Technical Support Engineer - North America Reports to: Team Leader Technical Support - North America Classification: Non-Exempt Summary: Ensure high customer satisfaction through effective and ...
Quick apply
Tech Support Engineer
Tempe, AZ · On-site
Technical Support Engineer - North America Reports to: Team Leader Technical Support - North America Classification: Non-Exempt Summary: Ensure high customer satisfaction through effective and ...
We're seeking a Senior Global Product Support Engineer who thrives on solving complex problems ... In this role, you'll serve as the goto technical authority , supporting advanced ALD systems when ...
We're seeking a Senior Global Product Support Engineer who thrives on solving complex problems ... In this role, you'll serve as the goto technical authority , supporting advanced ALD systems when ...
Regional Software Support Engineer
Tempe, AZ · On-site
Regional Software Support Engineer Reports To: Director of Customer Support - North America ... Provide support to regional technical support team in all software specific matters, including log ...
Quick apply
Regional Software Support Engineer
Tempe, AZ · On-site
Regional Software Support Engineer Reports To: Director of Customer Support - North America ... Provide support to regional technical support team in all software specific matters, including log ...
Provide advanced technical support for complex electro-mechanical equipment and sophisticated ... Partner with engineering teams by reporting design, reliability, and maintenance insights that ...
Provide advanced technical support for complex electro-mechanical equipment and sophisticated ... Partner with engineering teams by reporting design, reliability, and maintenance insights that ...
They stay because our culture supports their growth and stability. They are challenged and driven ... Excellent written, verbal, and executive communication skills, including the ability to present ...
They stay because our culture supports their growth and stability. They are challenged and driven ... Excellent written, verbal, and executive communication skills, including the ability to present ...
Desktop Support
Phoenix, AZ · On-site
$25/hr
Phoenix, AZ Pay Rate: $25/hr on W2 We are seeking a Desktop Support Engineer with hands-on ... providing end-user technical support. Candidates should have experience with Windows 11 ...
New
Desktop Support
Phoenix, AZ · On-site
$25/hr
Phoenix, AZ Pay Rate: $25/hr on W2 We are seeking a Desktop Support Engineer with hands-on ... providing end-user technical support. Candidates should have experience with Windows 11 ...
New
Hardware Support Engineer
Tucson, AZ · Hybrid
$106K - $140K/yr
Troubleshoot and resolve technical issues with clients and internal teams * Manage client support tickets through internal systems * Learn and utilize: * CRBasic programming (Campbell Scientific ...
Hardware Support Engineer
Tucson, AZ · Hybrid
$106K - $140K/yr
Troubleshoot and resolve technical issues with clients and internal teams * Manage client support tickets through internal systems * Learn and utilize: * CRBasic programming (Campbell Scientific ...
Hardware Support Engineer
Tucson, AZ · On-site
$106K - $140K/yr
Troubleshoot and resolve technical issues with clients and internal teams * Manage client support tickets through internal systems * Learn and utilize: * CRBasic programming (Campbell Scientific ...
Hardware Support Engineer
Tucson, AZ · On-site
$106K - $140K/yr
Troubleshoot and resolve technical issues with clients and internal teams * Manage client support tickets through internal systems * Learn and utilize: * CRBasic programming (Campbell Scientific ...
Hardware Support Engineer
Tucson, AZ · On-site
$106K - $140K/yr
Troubleshoot and resolve technical issues with clients and internal teams * Manage client support tickets through internal systems * Learn and utilize: * CRBasic programming (Campbell Scientific ...
Quick apply
Hardware Support Engineer
Tucson, AZ · On-site
$106K - $140K/yr
Troubleshoot and resolve technical issues with clients and internal teams * Manage client support tickets through internal systems * Learn and utilize: * CRBasic programming (Campbell Scientific ...
Hardware Support Engineer
Tucson, AZ · On-site
$106K - $140K/yr
Troubleshoot and resolve technical issues with clients and internal teams * Manage client support tickets through internal systems * Learn and utilize: * CRBasic programming (Campbell Scientific ...
Quick apply
Hardware Support Engineer
Tucson, AZ · On-site
$106K - $140K/yr
Troubleshoot and resolve technical issues with clients and internal teams * Manage client support tickets through internal systems * Learn and utilize: * CRBasic programming (Campbell Scientific ...
Product Support Engineer
Tempe, AZ · On-site
We are building a brandnew Product Support Engineering team to support the launch and growth of the ... Prior experience in technical support role is a plus * Prior experience with SQL or Salesforce is a ...
Product Support Engineer
Tempe, AZ · On-site
We are building a brandnew Product Support Engineering team to support the launch and growth of the ... Prior experience in technical support role is a plus * Prior experience with SQL or Salesforce is a ...
Product Support Engineer
Tempe, AZ · On-site
We are building a brandnew Product Support Engineering team to support the launch and growth of the ... Prior experience in technical support role is a plus * Prior experience with SQL or Salesforce is a ...
Product Support Engineer
Tempe, AZ · On-site
We are building a brandnew Product Support Engineering team to support the launch and growth of the ... Prior experience in technical support role is a plus * Prior experience with SQL or Salesforce is a ...
Executive Technical Support Engineer information
What are the key skills and qualifications needed to thrive as an executive technical support engineer?
To thrive as an Executive Technical Support Engineer, you need deep technical expertise in troubleshooting software and hardware issues, a relevant degree in IT or engineering, and experience with enterprise systems. Familiarity with ticketing platforms, remote support tools, and certifications like CompTIA, Microsoft, or Cisco are typically required. Exceptional problem-solving abilities, strong communication, and customer-centricity help build trust and resolve complex issues efficiently. These skills ensure high-quality support for executive clients, uphold service standards, and minimize business disruptions.
What are some common challenges faced by executive technical support engineers in resolving high-priority client issues?
Executive Technical Support Engineers often handle complex, high-impact technical issues for key clients. A common challenge is balancing the need for rapid response with thorough problem analysis, as these cases can require deep product knowledge and cross-team collaboration. Additionally, managing client expectations and communicating technical solutions to non-technical stakeholders can be demanding. Staying updated on evolving technologies and company products is essential for success in this fast-paced environment.
What is an executive technical support engineer?
Executive Technical Support Engineers are specialized professionals who provide high-level technical assistance to key clients, often including executives or major business customers. They handle complex technical issues, ensure rapid resolution, and coordinate with internal teams to address critical problems. Their role often involves direct communication with senior stakeholders, delivering tailored solutions, and maintaining strong client relationships. These engineers typically possess deep technical expertise and excellent communication skills to navigate both technical and business challenges.
What are popular job titles related to Executive Technical Support Engineer jobs in Arizona? For Executive Technical Support Engineer jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Executive Technical Support Engineer jobs in Arizona look for? The top searched job categories for Executive Technical Support Engineer jobs in Arizona are:
What cities in Arizona are hiring for Executive Technical Support Engineer jobs? Cities in Arizona with the most Executive Technical Support Engineer job openings:
Job description
Company Description
Overview
Our client is looking for a Level II Product Support Engineer that can handle the following duties and responsibilities for the company:
Job Description
Responsibilities
- Provide technical support and develop tool efficiencies for customers by becoming an expert in the company platform
- Technical troubleshooting, develop and document solutions, S/FTP data transfers and create/reproduce escalation cases to Engineering teams
- Suggest various service and product enhancements
Qualifications
Requirements for the Role
- 2+ years technical support for SaaS-based software
- 3+ years working with one of the following: JavaScript, Python, or Java
- Experience with:
- Troubleshooting through browser tools
- Linux text processing tools
- Writing SQL queries
Nice to Haves:
- Basic coding experience in any language: Java, C++, Python, Perl, Bash, etc...
- MongoDB, Hadoop, or Atlassian product experience
- AWS- working knowledge
Additional Information
All your information will be kept confidential according to EEO guidelines.
About Prosum
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
201 - 500 Employees
Headquarters location
El Segundo, CA, US
Year founded
1996