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Executive Operations Manager Jobs in Chicago, IL

S.-based executive leadership and Belize operational teams. This role is responsible for developing and maintaining Standard Operating Procedures (SOPs), managing large-scale teams, and ensuring ...

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You'll serve as a strategic partner to Finance, Operations, Engineering, and executive leadership ... Experience partnering with Operations, Engineering, Plant Leadership, and Executive Management

Executive Assistant

Libertyville, IL · On-site

$95K - $120K/yr

This position is responsible for managing complex calendars, coordinating executive meetings and ... Executive Operations * Prepare correspondence, reports, presentations, and executive communications.

... Executive Chef Juan Gutierrez. Join a team dedicated to excellence in one of Chicago's most talked ... RESTAURANT OPERATIONS MANAGER! Lettuce Entertain You Restaurants is looking for a Restaurant ...

... Executive Chef Juan Gutierrez. Join a team dedicated to excellence in one of Chicago's most talked ... RESTAURANT OPERATIONS MANAGER! Lettuce Entertain You Restaurants is looking for a Restaurant ...

... Executive Chef Juan Gutierrez. Join a team dedicated to excellence in one of Chicago's most talked ... RESTAURANT OPERATIONS MANAGER! Lettuce Entertain You Restaurants is looking for a Restaurant ...

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Executive Operations Manager information

See Chicago, IL salary details

$32K

$65.4K

$122.2K

How much do executive operations manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for executive operations manager in Chicago, IL is $65,421.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $79,900.00 per year, depending on experience, location, and employer.

What does an executive operations manager do?

An Executive Operations Manager is responsible for overseeing and optimizing the day-to-day operations of an organization at a senior level. They develop and implement operational strategies, manage cross-functional teams, and ensure that company goals are met efficiently. This role often involves coordinating between departments, analyzing performance data, and making decisions to improve productivity and profitability. Executive Operations Managers also play a key role in budgeting, resource allocation, and process improvement initiatives.

What are the key skills and qualifications needed to thrive as an executive operations manager, and why are they important?

To thrive as an Executive Operations Manager, you need a solid background in business administration, strategic planning, and operational oversight, typically supported by a bachelor’s or master’s degree in business or a related field. Familiarity with ERP systems, project management software, and relevant certifications such as PMP or Six Sigma is highly valuable. Leadership, problem-solving, and strong interpersonal communication set top performers apart in this role. These skills are essential for efficiently streamlining operations, driving organizational growth, and fostering collaboration across departments.

What are some common challenges faced by executive operations managers, and how can they overcome them?

Executive Operations Managers often face the challenge of balancing strategic decision-making with day-to-day operational oversight. Navigating competing priorities, managing cross-departmental communication, and ensuring consistent process improvements require strong organizational and leadership skills. To overcome these challenges, it's essential to establish clear communication channels, delegate effectively, and stay adaptable to evolving business needs. Building strong relationships with department heads and fostering a collaborative team environment also contribute to smoother operations and long-term success.

How much does an executive operations manager make?

The average salary for an executive operations manager typically ranges from $80,000 to $150,000 annually, depending on experience, industry, and location. Senior roles with extensive experience and in large organizations can earn higher compensation, often including bonuses and benefits.

What are the most commonly searched types of Operations Manager jobs in Chicago, IL?

The most popular types of Operations Manager jobs in Chicago, IL are:

What are popular job titles related to Executive Operations Manager jobs in Chicago, IL?

For Executive Operations Manager jobs in Chicago, IL, the most frequently searched job titles are:

What cities near Chicago, IL are hiring for Executive Operations Manager jobs?

Cities near Chicago, IL with the most Executive Operations Manager job openings:

Infographic showing various Executive Operations Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $65,421 per year, or $31.5 per hour.

BZ- Senior Operations Manager

CustomerHD

Chicago, IL • On-site

$90 - $140/hr

Other

Posted 2 days ago

New


Job description

Reliable Payments: Always paid on time, every time!

Paid Training: We invest in your success from the start!

Still need convincing? Here’s what our team has to say:

“I love the positive energy of my team and the constant support from our Team Lead!”

“The leadership here is so welcoming and friendly. Unlike other places where upper management feels unapproachable, at CustomerHD BPO, the bosses treat everyone with respect and kindness – the way it should be!”

“I LOVE this job because it’s the only one that accepted me as a junior college student. I can work around my school schedule. Thank you for the opportunity!”

“Working here has been such a refreshing experience in the BPO industry. It’s less stressful and offers a positive work environment. I’m really enjoying my time at CustomerHD BPO!”

Our headquarters are located in Raleigh, NC, USA, and we’ve recently expanded to Belize City! We’re not just another BPO — we’re redefining the industry by creating a culture that values our people as much as our clients.

Yes, we provide email, phone, and chat support, but what sets us apart is our commitment to you. At CustomerHD BPO, we:

Empower you to think critically and solve problems creatively.

Foster an environment that supports both your professional and personal growth.

Make work enjoyable, blending fun with meaningful contributions to your goals.

Come be part of something different. Welcome to CustomerHD BPO!

About The Job

The Operations Manager will oversee multi-client operations across customer service, and support programs, serving as the primary liaison between U.S.-based executive leadership and Belize operational teams. This role is responsible for developing and maintaining Standard Operating Procedures (SOPs), managing large-scale teams, and ensuring operational practices align with Belizean labor law and compliance requirements. The Operations Manager will participate in client-facing meetings to define, execute, and monitor SMART goals aligned with KPIs and SLAs, and collaborate with HR to manage escalations and support workforce stability. The ideal candidate will possess English fluency, strong executive communication skills, and a deep understanding of U.S. business culture.

Key Responsibilities
  • Oversee multi-client operations in customer service, and support
  • Serve as primary liaison between U.S. Client and Belize teams
  • Develop, implement, and maintain SOPs across departments
  • Manage recruitment, workforce planning, and team development
  • Ensure compliance with Belizean labor law and operational standards
  • Monitor and report on KPIs and SLAs to drive performance
  • Manage relationships with BPO and shelter partners
  • Collaborate with HR to resolve escalations and maintain workforce stability
  • Participate in client meetings to define and track SMART goals
Qualifications
  • 10+ years of experience in BPO operations, customer experience, sales operations, or related fields (Required)
  • Operations Manager Experience in BPO
  • Proven experience managing large teams (200–300+ employees)
  • Near-native English fluency and strong executive communication skills
  • Deep understanding of U.S. and Belizean business cultures
  • Experience with SOP development, KPI/SLA management, and labor compliance
  • Bachelor’s degree or related field preferred
Core Competencies
  • Nearshore Operations Management
  • Cross-Border U.S.–Belize Business Operations
  • Workforce Management
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