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Executive Inbound Appointment Setter Jobs in Michigan

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Executive Inbound Appointment Setter information

What is the 3 month rule for jobs?

The 3 month rule in the context of an Executive Inbound Appointment Setter typically refers to a probation or trial period during which performance is evaluated before offering a permanent position. Many companies or roles implement this period to assess skills, reliability, and fit for the job. Successful completion often leads to full employment benefits and continued employment.

What is the difference between Executive Inbound Appointment Setter vs Customer Service Representative?

AspectExecutive Inbound Appointment SetterCustomer Service Representative
Primary RoleScheduling appointments and leads for sales teamsHandling customer inquiries and providing support
Required SkillsCommunication, scheduling, CRM familiarityCommunication, problem-solving, product knowledge
Work EnvironmentOffice or remote, sales-focusedCustomer support centers, remote or office
Industry UsageSales, marketing, B2B servicesRetail, telecom, tech support

While both roles involve communication skills, the Executive Inbound Appointment Setter focuses on scheduling appointments for sales, whereas the Customer Service Representative handles customer inquiries and support. The appointment setter's goal is to generate leads and facilitate sales, while customer service aims to resolve issues and maintain customer satisfaction.

How much money can an appointment setter make?

An inbound appointment setter's earnings typically include an hourly wage or a base salary, often ranging from $12 to $20 per hour, with some roles offering performance-based commissions or bonuses that can increase total income. Experienced setters with strong communication skills and familiarity with CRM tools can earn higher wages or commissions, potentially reaching $40,000 to $60,000 annually. Income varies based on industry, location, and the company's compensation structure.

What does an inbound appointment setter do?

An inbound appointment setter is responsible for answering incoming calls from potential clients, qualifying leads, and scheduling appointments for sales representatives. They often use customer relationship management (CRM) tools and require good communication skills to effectively engage prospects and set up meetings. This role supports the sales process by ensuring qualified leads are connected with the sales team promptly.

What are Executive Inbound Appointment Setters?

Executive Inbound Appointment Setters are professionals responsible for managing and qualifying incoming leads before scheduling appointments with senior executives or sales teams. They typically handle inquiries from potential clients, assess their needs, and ensure that meetings are set with the right company representatives. Their role is crucial in optimizing the sales process, improving customer experience, and maximizing the efficiency of executive time. These individuals must possess strong communication, organizational, and customer service skills.

What is an executive appointment setter?

An executive appointment setter is a professional responsible for scheduling meetings between sales or business development teams and potential clients or executives. They typically use communication tools like phone calls and email, and strong interpersonal skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as an Executive Inbound Appointment Setter, and why are they important?

To thrive as an Executive Inbound Appointment Setter, you need strong communication skills, sales aptitude, and experience in customer service or telesales, often supported by a high school diploma or higher. Familiarity with CRM software, call management systems, and calendar scheduling tools is typically required. Active listening, resilience, and a persuasive yet personable demeanor are standout soft skills in this role. These skills ensure effective lead qualification, high conversion rates, and strong client relationships, which are crucial for organizational growth and client satisfaction.

What are some common challenges faced by Executive Inbound Appointment Setters and how can they be addressed?

One of the most common challenges Executive Inbound Appointment Setters face is managing a high volume of inquiries while ensuring each interaction feels personalized and professional. It can also be challenging to qualify leads effectively and schedule appointments that align with executives' busy calendars. To address these issues, it's important to utilize robust CRM tools to track communications, stay organized, and prioritize follow-ups. Additionally, strong communication skills and a thorough understanding of the company's services can help build rapport and trust with potential clients, leading to higher appointment conversion rates.
What are the most commonly searched types of Inbound Appointment Setter jobs in Michigan? The most popular types of Inbound Appointment Setter jobs in Michigan are:
What cities in Michigan are hiring for Executive Inbound Appointment Setter jobs? Cities in Michigan with the most Executive Inbound Appointment Setter job openings:
Life Insurance Specialist - South Michigan

Life Insurance Specialist - South Michigan

AAA Auto Club Group

Flint, MI • On-site

$75K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago


AAA The Auto Club Group rating

7.4

Company rating: 7.4 out of 10

Based on 281 frontline employees who took The Breakroom Quiz

210th of 281 rated insurance


Job description

It's a great time to join AAA The Auto Club Group!

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Job Type:

Full time

Exempt/Non Exempt:

Hourly

Job Description:


$5,000 Sign-On Bonus

Payment Terms: $2,500 paid after 30 days of employment, $2500 paid after 90 days of employment.

Join America's most trusted brand with over 100 years of service

HOW WE REWARD OUR EMPLOYEES

UNLIMITED Income Potential

*Average Earnings $75,000 - $100,000 (base plus commissions)

Pay Structure

UNLIMITED LEADS, at no cost

Elevated tiered commissions for the first 12 months

Annual Base Pay $28,500 (non-exempt, eligible for overtime)

ACG offers excellent and comprehensive benefits packages:

Medical, dental and vision benefits

401k Match

Paid parental leave and adoption assistance

Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays

Paid volunteer day annually

Tuition assistance program, professional certification reimbursement program and other professional development opportunities

AAA Membership

Discounts, perks, and rewards and much more

Why Choose AAA The Auto Club Group (ACG)

Lead generation of 14+ million members

Access to unlimited walk-in traffic and referrals

Online lead generation

Annual Sales Incentive Trip

A DAY IN THE LIFE of a Field Life Agent

The Auto Club Group is seeking a Field Life Agent who will customarily and regularly be engaged in outside sales activities away from their assigned AAA branch. You will be challenged to drive new business with competitive products and help retain The Auto Club Groups 14+ million members.

Solicit and sell Life & Health insurance and Annuity products under minimal supervision primarily within ACG branch location.

Thorough knowledge of various product features and marketing and sales techniques, achieve established sales goals.

Develop leads and prospects for new accounts through various marketing activities (outbound/inbound phone calls, mailings, referrals, networking, website, seminars, etc.)

Prepare proposals, and close sales of Life, Health, Annuity, Membership, and Financial Services products.

Complete appropriate applications, forms and follow internal processing procedures to ensure transactions are handled in accordance with company policies and practices.

Work collaboratively with others in the Branch to reach business goals, maximize leads, sales opportunities and take advantage of cross-sell opportunities.

Assist Underwriting and Brokerage Departments in satisfying requirements.

Respond to customer inquiries and problems and ensure sound sales practices are used.

Prepare reports documenting prospecting and sales activities, maintain specified production standards and persistency levels for all required products.

What it's like to work for The Auto Club Group:

Serve our members by making their satisfaction our highest priority

Do what's right by sustaining an open, honest and ethical work environment

Lead in everything we do by offering best-in-class products, benefits and services

ACG values our employees by seeking the best talent, rewarding high performance and holding ourselves accountable

WE ARE LOOKING FOR CANDIDATES WHO

Possession of valid State Life Sales licenses

Ability to take and pass LUTC or CLU coursework

Maintain Life and Health licenses required to sell products

Possession of a valid State driver's license

Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products

Education

High School diploma or equivalent

Work Experience

Minimum of 2 years' experience with a proven record of successfully soliciting and selling life insurance products

Experience selling intangible products

Successful candidates will possess:

Strong working knowledge of Life Insurance and Annuity products and services

Ability to listen to and analyze customer needs and make recommendations to customers that best fit customers' needs and to promote a positive Member experience.

Effectively communicate complex information with prospective clients in a clear manner

Ability to prepare proposals and conduct closing interviews to sell Life and Annuity products.

Assessing and reflecting customer insurance requirements consistent with company standards when writing policies

Ability to perform mathematical calculations to determine premiums and values of Life insurance and financial products

Ability to build and maintain strong relationships with customers

Prospecting and developing new sales opportunities and meeting production requirements

Ability to work collaboratively with all team members to attain business goals.

Strong communication skills with others in the Branch to keep partners and branch management informed on sales and the disposition of any partner generated leads

Understands and can articulate to customers the tax and legal impacts the products have on Members

Strong organization, planning, time management and administrative skills

Representing Auto Club Life in a professional and positive manner

Safely operating a motor vehicle to travel to various locations to attend meetings or community events

Proficient writing skills to compose routine correspondence

Working independently with minimal supervision

Good PC skills including working knowledge of word processing, spreadsheet, presentation, and email.

Work Environment

Works in a temperature-controlled office environment.

Limited travel required for community events, with exposure to road hazards and temperature extremes.

Who We Are

Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.

And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.

We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

To learn more about AAA The Auto Club Group visit www.aaa.com

Important Note:

ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.

The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Regular and reliable attendance is essential for the function of this job.

AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.


What AAA The Auto Club Group employees say

Pay

Benefits

Hours and flexibility

Workplace

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American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

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