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Executive Desktop Support Jobs in Michigan (NOW HIRING)

Brown Machine Group

Director of IT

Beaverton, MI · On-site

Oversee advanced technical support and complex troubleshooting of desktop operating systems and end ... Present technical information effectively to executives, managers, employees, vendors, customers ...

E & E Tech

LOS Administrator

Livonia, MI · On-site

$80K - $95K/yr

... supporting integrations, SQL backends, and automated disclosure/underwriting workflows. Key ... Manage LOS environments (Desktop and Web versions), including coordination of version upgrades ...

E & E Tech

LOS Administrator

Livonia, MI · On-site

$80K - $95K/yr

... supporting integrations, SQL backends, and automated disclosure/underwriting workflows. Key ... Manage LOS environments (Desktop and Web versions), including coordination of version upgrades ...

4flow

Director of Consulting

Royal Oak, MI · On-site

$170K - $192K/yr

Serve as the executive sponsor and primary point of contact for key client engagements * Lead the ... Support internal initiatives such as recruiting, training, and knowledge sharing * Maintain ...

Mobile Medical Response

Receptionist

Saginaw, MI · On-site

$14.75 - $19.50/hr

Reports to CEO Supervisory Responsibilities: None Objective : The Receptionist welcomes visitors ... Know and support the Mission Statement, Policy/Procedures, and standards of MMR. * Efficiently ...

MOBILE MEDICAL RESPONSE INC

Receptionist

Saginaw, MI

$14.75 - $19.50/hr

Reports to CEO Supervisory Responsibilities: None Objective : The Receptionist welcomes visitors ... Know and support the Mission Statement, Policy/Procedures, and standards of MMR. * Efficiently ...

Mobile Medical Reponse

Receptionist

Saginaw, MI · On-site

$15.50 - $20.25/hr

Reports to CEO Supervisory Responsibilities: None Objective: The Receptionist welcomes visitors ... Know and support the Mission Statement, Policy/Procedures, and standards of MMR. * Efficiently ...

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All JobsDesktop Support JobsExecutive Desktop Support JobsExecutive Desktop Support Jobs in Michigan

Executive Desktop Support information

See Michigan salary details

$12

$20

$28

How much do executive desktop support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for executive desktop support in Michigan is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $21.59 per hour, depending on experience, location, and employer.

What is the difference between Executive Desktop Support vs Desktop Support Specialist?

AspectExecutive Desktop SupportDesktop Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate executives, high-level officesGeneral office, multiple departments
Employer & IndustryLarge corporations, executive teamsVarious industries, IT support teams
Search & Comparison IntentRole focused on executive support, specializedGeneral desktop support, broader scope

Executive Desktop Support professionals focus on providing specialized technical assistance to high-level executives, often requiring discretion and advanced skills. Desktop Support Specialists handle a wider range of user issues across departments. While both roles require similar certifications, Executive Desktop Support emphasizes confidentiality and executive-level service, whereas Desktop Support Specialists serve a broader user base.

What are the key skills and qualifications needed to thrive as an executive desktop support specialist, and why are they important?

To thrive as an Executive Desktop Support specialist, you need deep expertise in troubleshooting hardware, software, and networking issues, along with a solid understanding of Windows and macOS environments, typically supported by relevant IT certifications like CompTIA A+ or Microsoft certifications. Familiarity with enterprise tools such as Microsoft 365, remote desktop applications, and ticketing systems is essential. Outstanding communication, discretion, and the ability to remain calm under pressure are vital soft skills for supporting high-level executives. These capabilities ensure quick, reliable technical support, maintaining productivity and confidentiality for top-level stakeholders.

What unique challenges might I face as an executive desktop support specialist compared to general IT support roles?

In an Executive Desktop Support role, you'll often support high-level executives who require prompt, discreet, and tailored assistance. This means addressing urgent technical issues with minimal disruption, ensuring confidentiality, and sometimes adapting to non-standard schedules. You'll need excellent communication skills, a proactive approach, and the ability to maintain composure under pressure, as executives may expect immediate, seamless solutions. Collaboration with other IT teams is common, especially for complex troubleshooting or ensuring secure access to sensitive information.

What is executive desktop support?

Executive Desktop Support refers to specialized IT support services provided to high-level executives within an organization. This role focuses on delivering prompt, personalized technical assistance for hardware, software, and mobile devices, often handling sensitive information and urgent requests. Executive Desktop Support professionals ensure that executives' technology needs are met efficiently, allowing them to operate smoothly and securely. They may also provide after-hours support and coordinate with other IT teams for complex issues.
What are the most commonly searched types of Desktop Support jobs in Michigan? The most popular types of Desktop Support jobs in Michigan are:
What are popular job titles related to Executive Desktop Support jobs in Michigan? For Executive Desktop Support jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Executive Desktop Support jobs in Michigan look for? The top searched job categories for Executive Desktop Support jobs in Michigan are:
What cities in Michigan are hiring for Executive Desktop Support jobs? Cities in Michigan with the most Executive Desktop Support job openings:
Executive Desktop Support jobs near you
Infographic showing various Executive Desktop Support job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,633 per year, or $20 per hour.

Director of IT

Brown Machine Group

Beaverton, MI • On-site

Full-time

Re-posted 24 days ago

Job description

BMG is a thermoforming packaging/automation solutions leader focused on a customer-centric approach to designing and building capital equipment machinery, tooling systems, and packaging automation solutions. We are a global organization representing the world’s most extensive thermoforming portfolio in the following industries: automotive, medical, electronics, horticulture, food, and process automation.

We are seeking an experienced and hands-on IT Director at our corporate office in Beaverton, MI to lead our technology strategy, operations, and business systems within our manufacturing environment. Reporting to the CFO, this role serves as the head of IT and is responsible for overseeing all aspects of information technology, including infrastructure, cybersecurity, ERP systems, project management, and user support while ensuring technology solutions align with business objectives and operational excellence.

This position provides leadership for a small internal IT team and oversees the performance of external managed service providers, consultants, and technology vendors. The IT Director is responsible for developing team capabilities, establishing priorities, fostering collaboration, and ensuring internal and external resources deliver high-quality, responsive IT services that support the business.

The ideal candidate is a proven IT leader with significant experience supporting manufacturing operations and serving as the primary owner of an Epicor ERP environment. They will have a strong background leading technical teams, managing enterprise technology projects, directing cross-functional initiatives, and partnering with business leaders to improve processes, increase efficiency, and drive continuous improvement.

KEY RESPONSIBILITIES

  1. Serve as the primary owner and strategic leader of the Epicor ERP system, including administration, optimization, upgrades, integrations, reporting, and user support.
  2. Lead, coach, develop, and manage a small internal IT team by setting priorities, providing mentorship, conducting performance management, and fostering a culture of accountability, collaboration, and continuous improvement.
  3. Manage the performance and relationships of external managed service providers, consultants, technology vendors, and implementation partners to ensure service levels, project deliverables, and business expectations are achieved.
  4. Oversee and participate in Quickbase application development.
  5. Maintain expert-level knowledge of all business-critical software applications and systems.
  6. Oversee advanced technical support and complex troubleshooting of desktop operating systems and end-user technologies.
  7. Evaluate, recommend, procure, implement, configure, test, document, upgrade, and support software applications throughout their lifecycle in the production environment.
  8. Direct the IT service management process, including incident tracking, issue prioritization, escalation management, resolution, and help desk operations.
  9. Maintain knowledge of network and hardware infrastructure, including switches, routers, storage systems, and fiber channel technologies.
  10. Lead the development, testing, and continuous improvement of disaster recovery and business continuity plans.
  11. Ensure a secure and effective internal control environment that protects company systems, data, and assets.
  12. Develop, maintain, and update IT policies, procedures, technical documentation, reports, and business communications.
  13. Monitor, analyze, and report key IT operational, performance, and service metrics.
  14. Present technical information effectively to executives, managers, employees, vendors, customers, and other stakeholders.
  15. Coordinate technology training initiatives and promote effective utilization of business systems and technology resources across the organization.
  16. Assist in the development, management, and monitoring of the annual IT operating and capital budgets.
  17. Limited travel to other plant locations is required.

EDUCATION/QUALIFICATIONS:

  1. Bachelor’s degree in information technology, computer science, information systems, engineering, or a related field; equivalent 10+ years’ experience considered.
  2. 7+ years of progressive IT experience, including demonstrated success leading, mentoring, developing, and managing technical teams within a manufacturing environment..
  3. Proven people leadership skills with experience building high-performing teams, coaching employees, managing performance, delegating work effectively, and leading through change.
  4. Demonstrated experience managing third-party IT service providers, consultants, and vendors, including establishing priorities, monitoring service levels, and ensuring accountability for results.
  5. Hands-on experience supporting, implementing, optimizing, and administering an enterprise ERP solution, including Epicor ERP in a manufacturing organization, with experience maintaining relational databases.
  6. Demonstrated ability to quickly learn and master new software systems, including relational databases, interfaces, integrations, migrations, upgrades, and customizations.
  7. Strong knowledge of software licensing and maintenance.
  8. Strong knowledge of application security, network security, and firewall management.
  9. Understanding of manufacturing business processes and the ability to partner with business leaders to develop technology solutions that support operational objectives.
  10. Project management experience required.
  11. Excellent communication, organizational, leadership, problem-solving, and stakeholder management skills.
  12. A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S permanent residency (green card) process.

PREFERRED QUALIFICATIONS:

  1. Demonstrated experience in learning and mastering new software systems regularly, including relational databases, integrations, migration, upgrades, customization. Specific experiences will include: SQL, Oracle, MySQL; Apache and or IIS; Windows Server; Backup and recovery technologies; Server Virtualization,
  2. Experience in Windows Server, Linux, VMware or other Virtual Technologies, storage preferred.
  3. Knowledge of Quickbase or other low code/no code database systems is helpful
  4. Knowledge in various hardware platforms and debugging techniques a plus.

ENVIRONMENT/PHYSICAL REQUIREMENTS:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 15 pounds at times.
  • Must be able to access and navigate each department at the organization’s facilities.

___

BMG is an Equal Employment Opportunity employer and all qualified applicants for employment will receive consideration for employment without regard for race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

We are committed to working with and providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation for any portion of the employment process, please call 989-435-7741 and ask for Human Resources.